HCL iAutomate Description
HCL iAutomate belongs to the Infrastructure Automation and Orchestration ecosystem of HCLSoftware AI & Intelligent Operations. It is an Intelligent Runbook Automation that combines Artificial Intelligence and Automation to simplify and automate the enterprise IT operation lifecycle. It uses Machine Learning (ML), Natural Language Processing (NLP), and other technologies to understand issues, recommend corrective action, and initiate automated resolution. This allows for zero-touch automation. It provides robust end to end incident remediation and task automaton across the infrastructure landscape and applications by leveraging over 3400 configurable and reusable Runbooks.
HCL iAutomate Alternatives
Resolver
Over 1,000 organizations worldwide depend on Resolver’s security, risk and compliance software. From healthcare and hospitals to academic institutions, and critical infrastructure organizations including airports, utilities, manufacturers, hospitality, technology, financial services and retail. For security and risk leaders who are looking for a new way to manage incidents and risks, Resolver will help you move from incidents to insights.
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Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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HCL HERO
The Healthcheck and Runbook Optimizer empowers IT Administrators to effortlessly track server health and execute informed recovery measures through tailored Runbooks. This robust suite features HCL Workload Automation, HCL Clara, and HCL HERO, which collectively streamline operations. By minimizing manual tasks and reducing server downtime, HCL HERO significantly enhances IT operational efficiency across organizations. This tool seamlessly merges centralized application monitoring with runbook automation, providing a unified access point to identify misconfigurations, performance issues, or infrastructure challenges across various environments. Users gain instant insights into the current situation and specific actions required through a clear, visually appealing dashboard. Furthermore, HCL HERO simplifies the integration of a runbook library, allowing for personalized monitoring and key performance indicators (KPIs), ensuring that administrators can respond swiftly to any emerging issues. Overall, the solution serves as a comprehensive tool for optimizing IT management and operational responsiveness.
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Octopus Deploy
Octopus Deploy was founded in 2012 and has enabled successful deployments for more than 25,000 companies worldwide. Octopus Deploy was the first release orchestration and DevOps automation tool. They were limited to large enterprises, slow, and didn't deliver on their promises. Octopus Deploy was first to be adopted by software teams. We continue to innovate new ways for Dev & Ops to automate releases and deliver software to production. Octopus Deploy provides a single location for your team:
- Manage releases
- Automate complex application deployments
- Automate routine or emergency operations tasks
Octopus is different because it focuses on repeatable, reliable deployments and has a deep understanding about how software teams work. Octopus is our philosophy about what makes good automation. This philosophy has been refined over a decade of many thousands of successful deployments. Octopus is designed to handle the most complex deployments.
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HCLSoftware
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www.hcl-software.com
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