HCL BigFix AEX Integrations

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Anypoint Platform from MuleSoft is a comprehensive cloud-based integration and API management platform designed to speed up digital transformation efforts. It allows developers to build APIs quickly using pre-built assets or from scratch, supports data transformation, testing, and seamless integration into CI/CD workflows with tools like Maven and Jenkins. Deployments can be made on CloudHub, Docker, Kubernetes, or on-premises, offering flexibility across various architectures. The platform secures enterprise integrations with automated policies and format-preserving tokenization, helping organizations meet strict compliance requirements including GDPR and PCI DSS. Teams can manage and monitor APIs centrally with contextual analytics and real-time operational insights. Anypoint also enables discovery and reuse of APIs and integration assets through customizable marketplaces, boosting developer productivity. Enterprises like Airbus have accelerated IT project delivery significantly by leveraging its reusable assets and scalable infrastructure. With its robust security, operational resilience, and developer-friendly tools, Anypoint Platform is designed to support modern enterprise needs.

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

Today's intricate business challenges require collaborative efforts from dedicated teams. To assist you and your team in mastering the art of effective collaboration, we have developed a comprehensive online guide. When you establish a collaborative environment for discussion and decision-making, the potential for success expands exponentially. Microsoft Teams consolidates all necessary resources into a unified workspace, allowing seamless communication through chat, virtual meetings, file sharing, and integration with various business applications. Enhance your team's synchronization with features like group chat, online meetings, calling, and web conferencing. Engage in collaborative document editing using integrated Microsoft 365 (formerly Office 365) tools such as Word, Excel, PowerPoint, and SharePoint. You can also incorporate your preferred Microsoft applications and third-party services to facilitate continuous business progress. Teams offers robust end-to-end security, comprehensive administrative control, and ensures compliance—all backed by Microsoft 365’s capabilities. Designed to accommodate various types of groups, Teams provides a free version with no commitments, as well as an option to access it within a superior suite of productivity tools. Embrace the power of teamwork and unlock new opportunities for innovation and growth.

Google Chat serves as a smart and secure communication platform designed specifically for teams. It facilitates seamless team communication through features such as direct messaging and group chat rooms, offering an integrated experience that enhances collaboration and efficiency. Currently, access to this latest version is limited exclusively to Google Workspace users. This ensures that those within the professional environment can take full advantage of its capabilities.

Transform your organization into a fully automated enterprise™ with the UiPath Platform, a hallmark of digital transformation. Achieving a fully automated enterprise fosters business resilience, enhances speed and agility, and liberates employees from repetitive tasks through a comprehensive automation solution. Leverage the insights gathered from your business applications, such as ERP and CRM systems, to gain a profound understanding of intricate business operations. This knowledge empowers you to identify the most effective automation opportunities and measure their impact. As a cutting-edge Robotic Process Automation (RPA) and process mining platform, UiPath enables organizations to streamline their business processes, accelerating their journey towards becoming digital entities while gaining a competitive edge in the realm of AI. With its scalable, extensible, and sustainable architecture, UiPath allows users to create visual workflows without the need for scripting or coding. Additionally, the platform boasts robust auditing features, sophisticated analytical reporting, and personalized dashboards to enhance user experience and operational oversight. Embrace UiPath to not only improve efficiency but also to foster a culture of innovation within your organization.

Power BI provides advanced data analysis, leveraging AI features to transform complex datasets into visual insights. It integrates data into a single source, OneLake, reducing duplication and streamlining analysis. The platform enhances decision-making by integrating insights into everyday tools like Microsoft 365 and is bolstered by Microsoft Fabric for data team empowerment. Power BI is scalable, handling extensive data without performance loss, and integrates well with Microsoft's ecosystem for coherent data management. Its AI tools are user-friendly and contribute to efficient and accurate insights, supported by strong data governance measures. The Copilot function in Power BI enables quick and efficient report creation. Power BI Pro licenses individuals for self-service analytics, while the free account offers data connection and visualization capabilities. The platform ensures ease of use and accessibility, backed by comprehensive training. It has shown a notable return on investment and economic benefits, as reported in a Forrester study. Gartner's Magic Quadrant recognizes Power BI for its ability to execute and completeness of vision.

SolarWinds®, Database Performance Analyzer (DPA), quickly pinpoints performance issues and provides expert advice through tuning advisors. DBAs can use machine learning to detect anomalies and optimize databases before they become major problems. Real-time analysis, 24/7 monitoring, and automated alerts provide the time that an error occurred rather than just knowing that it was "sometime last weeks". DPA makes it easier to use more than 20 cross-platform database systems in hybrid, on-premises, and cloud environments.

Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.

Boomi's iPaaS platform empowers businesses to integrate, automate, and manage their data and workflows across multiple applications and systems. By leveraging AI agents, Boomi automates complex processes, improving speed and reducing errors. With a user-friendly interface and a library of pre-built connectors, the platform simplifies the integration of applications such as Salesforce, SAP, and AWS. Boomi helps organizations unlock their full potential by enabling rapid digital transformation, secure data management, and optimized business operations. Boomi Agentstudio is the solution for managing AI agents at scale, offering businesses a centralized platform to design, monitor, and deploy agents effectively. It includes powerful tools such as Agent Garden for lifecycle management, Agent Control Tower for visibility and governance, and AI-powered workflows that integrate seamlessly with other business systems. By providing easy-to-use tools for AI agent orchestration, Boomi allows organizations to achieve efficient, compliant automation while reducing operational complexities, all within a secure environment.

The Matter Center for Office 365 was developed by Microsoft’s Corporate, External, and Legal Affairs (CELA) group in collaboration with the Office extensibility team, serving as a document management and collaboration tool that utilizes the Office app development model, Azure, and SharePoint. This innovative solution leverages the robust enterprise content management features offered by the SharePoint platform while also providing additional functionalities through various Add-ins in applications like Outlook and Office (such as Word and PowerPoint). By harnessing these capabilities, Matter Center enables users to efficiently create, locate, and store documents related to specific projects or matter sites. Furthermore, the platform benefits from the high-performance, enterprise-grade cloud infrastructure provided by Office 365 and Azure, enhancing its overall effectiveness and reliability. Ultimately, this integration facilitates a seamless workflow for legal professionals and teams managing complex documentation.

Condeco by Eptura makes it easier for your employees to work more efficiently and collaborate better than ever before. Everything else is easy when you book the right workspace. Employees can quickly find and book meeting rooms, parking spaces, resources, and video conferencing. People can choose where and when they want to work and feel confident that the space they require will be available when they need it. A seamless management of workspaces is a way to avoid disorganization and maximize efficiency. Use data to determine how spaces are used so that you can make the right decisions about reshaping your office. Condeco removes the complexity of collaboration and hybrid work. Our solution allows employees to take complete control of their workday: scheduling when they are available, finding the right workspaces, and booking them at the times they need them.

Maintain oversight of your IT landscape—regardless of the environment or platforms you utilize—through System Center. Streamline the processes of deployment, configuration, management, and monitoring for your infrastructure and virtualized software-defined datacenter, thereby enhancing both agility and performance. Identify and resolve issues related to infrastructure, workloads, or applications to ensure consistent reliability and optimal performance. Implement and oversee your software-defined datacenter with an all-encompassing solution that addresses networking, storage, computing, and security needs. This comprehensive approach not only boosts efficiency but also empowers your organization to adapt swiftly to changing demands.

HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions to secure and manage endpoints across nearly 100 different operating systems, ensure continuous compliance with industry benchmarks, and revolutionize vulnerability management with award-winning cybersecurity analytics. HCL BigFix is the single solution to secure any endpoint, in any cloud, across any industry. HCL BigFix is the only endpoint management platform enabling IT Operations and Security teams to fully automate discovery, management & remediation – whether on-premise, virtual, or cloud – regardless of operating system, location, or connectivity. Unlike complex tools that cover a limited portion of your endpoints and take days or weeks to remediate, BigFix can find and fix endpoints faster than any other solution – all while enabling greater than 98% first-pass patch success rates.

BMC Helix Remedyforce is a robust IT service management solution that is specifically tailored to scale and meet the demands of mid-sized businesses. Leveraging the Salesforce cloud, it effectively merges IT operations management (ITOM) with intelligent features to enhance efficiency, compliance, and security within the organization. This platform includes advanced omni-channel self-service options, utilizing Chatbots that operate across Skype, Slack, mobile applications, and web interfaces. Designed to streamline processes, BMC Helix Remedyforce offers a user-friendly experience that optimizes IT productivity and fosters innovation. It aims to eliminate unnecessary complexities, enabling organizations to swiftly derive value from their IT investments. With a strong emphasis on speed and adaptability, this service and support solution is perfectly suited for the contemporary IT landscape, catering to those who prioritize simplified infrastructure while driving high-velocity IT operations focused on delivering substantial value. As businesses evolve, Remedyforce continues to adapt, ensuring it remains a vital asset in a rapidly changing environment.

Leverage the capacity reporting features of IPAM to monitor the usage of subnets and enhance your capacity planning efforts. The customizable subnet capacity template allows for rapid, adaptable, and centralized reporting that meets specific needs. The Subnet Allocation Wizard within IPAM efficiently organizes your IP address space into appropriately sized subnets tailored for your network's requirements. With IPAM’s intuitive drag-and-drop interface, you can establish groups that include any combination of groups, supernets, subnets, and individual IP addresses, while also having the flexibility to add custom fields as needed. Additionally, vRealize Orchestrator (vRO) can be integrated with vRealize Automation (vRA) and vCenter to streamline the management of IP address tasks. You can easily acquire and reserve unique IP addresses, automatically releasing them during the relevant stages of the machine lifecycle. Furthermore, IPAM enables you to identify unused addresses from both static and DHCP configurations—simply utilize its continuously updated logs to pinpoint abandoned addresses for reclamation. This capability not only enhances efficiency but also ensures optimal utilization of your IP address resources.

HCL BigFix Service Management is a modern AI-driven platform designed to simplify enterprise service management across incidents, service requests, asset tracking, and change management—without heavy coding requirements. It enables rapid deployment and intuitive user experience, powered by automation and actionable AI insights. With support for seamless third-party integrations and robust security, the platform ensures efficient service delivery across devices. It also features intelligent risk analysis and mitigation, with multi-tenant architecture suited for both private and shared cloud environments. This makes it a scalable, secure solution for enterprises and Managed Service Providers (MSPs) alike.

Cherwell Service Management (ITSM) is the current choice for IT Service Management. The Cherwell platform is affordable and simple to use. IT teams can implement, automate, and modernize service and support processes to meet the business's needs. However, it does not have the complexity and cost of legacy ITSM solutions. You can choose between subscription pricing or perpetual pricing, on or off-premises, SaaS, Cherwell hosted or public cloud infrastructure.

Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.

Cloud-focused enterprise automation and orchestration designed to streamline operations. Crafted using industry-leading technology, it is accessible precisely when and where it’s required. By providing a cohesive end-to-end view, it simplifies the complexity of application and data workflows in production for developers, IT operations, and business users alike. This solution enables the orchestration of application and data workflows across various cloud environments and on-premises systems. It guarantees dependable execution of essential business services in a production setting, thereby enhancing operational reliability. With its capability to integrate seamlessly into any DevOps automation toolchain through 'as-code' interfaces, it fosters business agility. Additionally, it empowers distributed Development and Operations teams with built-in governance and scalability. The technology also facilitates the smooth adoption of new innovations within your existing technology framework. Available to meet your needs at any time, it offers application workflow orchestration as a service, ensuring that your enterprise can adapt swiftly to changing demands. This service ultimately supports a more responsive and efficient operational landscape.

Kibana serves as a free and open user interface that enables the visualization of your Elasticsearch data while providing navigational capabilities within the Elastic Stack. You can monitor query loads or gain insights into how requests traverse your applications. This platform offers flexibility in how you choose to represent your data. With its dynamic visualizations, you can start with a single inquiry and discover new insights along the way. Kibana comes equipped with essential visual tools such as histograms, line graphs, pie charts, and sunbursts, among others. Additionally, it allows you to conduct searches across all your documents seamlessly. Utilize Elastic Maps to delve into geographic data or exercise creativity by visualizing custom layers and vector shapes. You can also conduct sophisticated time series analyses on your Elasticsearch data using our specially designed time series user interfaces. Furthermore, articulate queries, transformations, and visual representations with intuitive and powerful expressions that are easy to master. By employing these features, you can uncover deeper insights into your data, enhancing your overall analytical capabilities.

Organizations must adeptly handle vast amounts of intricate, essential workloads that span various applications and platforms. In these multifaceted environments, several business challenges arise that must be tackled effectively. One major concern is the availability of vital business services, as the failure of a single workload can severely disrupt an organization's ability to provide services. Additionally, the modern business landscape demands rapid responses to real-time events; hence, automation is crucial for efficiently addressing these occurrences. Improving IT efficiency is also essential, as companies are pressured to cut IT expenses while simultaneously enhancing service delivery. AutoSys Workload Automation offers a solution by improving visibility and control over complex workloads across multiple platforms, including ERP systems and cloud environments. This tool not only mitigates the costs and intricacies associated with managing critical business processes but also guarantees consistent and dependable service delivery, ultimately empowering organizations to thrive in competitive markets. Moreover, by streamlining operations, businesses can focus more on innovation and growth.

Streamline and evaluate processes that require extensive documentation by utilizing intelligent bots alongside advanced analytics tools. Enhance your enterprise's automation efforts securely while maintaining full control, compliance, and the ability to audit effectively. WorkFusion provides a comprehensive set of capabilities designed to facilitate automation across various functions within an organization, yielding impressive outcomes. This fully integrated platform eliminates any potential gaps or hindrances. Tailored solutions are crafted specifically to accelerate the automation of the most labor-intensive tasks within defined industry sectors. The intelligent bots are pre-equipped with training on a diverse range of documents and datasets. Monitor the advancement of automation, including rates and specific KPIs related to each process. Keep track of the status of cases and the progress of both virtual and physical team assignments. Assess your automation achievements against industry standards. Evaluate the performance of your Digital Workers in terms of efficiency, processing time, and STP rates. Leverage top-tier document intelligence to automate your processes that are heavily reliant on documentation, ensuring optimal results across your enterprise. By embracing these innovative solutions, organizations can significantly enhance productivity and streamline their operations.

Our innovative zero-code, script-less framework integrates cognitive automation with centralized policy management tailored for workplace devices. This approach allows for the anticipation and resolution of potential issues before they arise, while also providing real-time analytics that enhance automated management of workplace environments, thus boosting productivity and fostering innovation. With actionable alerts and notifications in place, agents can proactively address problems by initiating one-click resolutions discreetly on end-user devices through a user-friendly dashboard console. By incorporating advanced technology into the service architecture, we uphold governance standards via automation, which in turn strengthens compliance and security measures. Furthermore, users benefit from comprehensive visibility, analytics, and management capabilities across their endpoint infrastructure, enabling tailored insights based on various user groups and individuals, ultimately enhancing overall operational efficiency. The combination of these features leads to a more streamlined and responsive workplace environment.

Application Control effectively merges dynamic lists of permitted and restricted applications with privilege management to mitigate unauthorized code execution, all while alleviating the burden on IT teams from having to maintain extensive lists manually and ensuring that users aren't constrained. The automation of requests and approvals through helpdesk systems not only reduces the workload for IT personnel but also enhances the user experience by simplifying the process. With Application Control, it's possible to manage user privileges and policies automatically at a detailed level, while also allowing for optional self-elevation in exceptional cases. This system empowers users to gain quick access to necessary applications, backed by context-aware policies that ensure security. Additionally, it facilitates the creation of adaptable, proactive policies that guarantee that only verified and trusted applications can run on any given system. Furthermore, integrated IT helpdesk systems enable automated requests for urgent privilege elevation or application access, streamlining the overall workflow. By implementing such a robust framework, organizations can promote efficiency while maintaining security standards.

LayerX Enterprise Browser Extension meticulously examines web sessions at an intricate level to thwart malicious activities from attacker-controlled websites, ensuring that users can interact legitimately with various online resources without jeopardizing enterprise security. By implementing access and activity policies, you can safeguard your data, applications, and devices effectively. The browser extension also fortifies identity protection by serving as an additional layer of authentication. Furthermore, it conducts dynamic scans of every webpage to reveal any harmful code, content, or files, while continuously monitoring user activities for signs of potential compromise or data breaches. Additionally, the extension allows for the creation of adaptive or rule-based policies that can respond to identified risks through a spectrum of protective measures, which range from limiting activities and web page functionalities to outright blocking access in critical situations. This comprehensive approach not only enhances security but also ensures users can navigate the web safely and confidently.

The SAP Store serves as a vast online marketplace where companies can find, test, and buy more than 3,000 applications, extensions, and services provided by SAP and its reliable partners. This platform presents a diverse range of solutions aimed at helping organizations tackle various business challenges, including enterprise software and tools for finance, human resources, and analytics, in addition to innovative applications and enhancements. Users have the option to explore both complimentary trials and premium offerings, ensuring smooth access to SAP and partner solutions that enhance business operations. With user-friendly browsing and search functionalities, businesses can easily locate, acquire, and manage their desired solutions while enjoying seamless integration with their existing SAP technologies. This convenience ultimately empowers organizations to optimize their workflows and drive efficiency across all departments.

Streamline repetitive tasks and processes across all teams by effortlessly capturing and automating your workflows using intuitive point-and-click tools, whether you're working with a user interface, documents, or images. Facilitate collaboration between business and IT teams to eliminate silos at every stage of your automation journey. Securely reuse and build upon robotic process automation (RPA) using Anypoint Platform, Composer, and Salesforce Customer 360, which are specifically designed for every team. By removing manual tasks and processes ranging from the straightforward to the highly complex, MuleSoft RPA enhances efficiency. Fully integrated with both Anypoint Platform and Composer, MuleSoft RPA provides intelligent automation solutions that are scalable and effective. You can automate data entry and retrieval tasks across both legacy and modern applications, enabling the extraction of information from various sources such as documents, web pages, emails, and spreadsheets. Additionally, it intelligently identifies and extracts text from images and screens, allowing for the orchestration of intricate workflows that span multiple steps and systems, ultimately transforming the productivity landscape for organizations. The future of automation is now within reach, paving the way for enhanced operational efficiency and innovation.

Monitor and manage the Digital Employee Experience. IT can improve technology's ability engage, empower, and delight employees at work by keeping an eye on the digital employee experience. Your next move is crucial when IT is under pressure to make everything work. Get all the real-time information you need to prevent disruptions from happening. Cloud-native platform to manage digital employee experience. Nexthink Experience helps you identify and solve problems, automates responses and continuously improves employee experience.

SAP SuccessFactors offers a cloud-based approach to human resource management, centering on enhancing the employee experience as a core aspect of HR transformation. By leveraging this leading human capital management (HCM) suite, organizations can more effectively attract top talent, align employees with their organizational goals, and foster improved business outcomes. Discover how SAP SuccessFactors can facilitate teamwork among your staff, providing actionable insights into your workforce and enabling the exploration of trends through advanced people analytics. This powerful analysis supports better strategic planning for your workforce. Furthermore, integrating SAP SuccessFactors with other solutions allows for the creation of comprehensive enterprise-level processes, experiences, and insights. The SAP Business Technology Platform plays a crucial role in streamlining HR and business operations, offering tools to build, extend, and integrate both SAP and external applications for greater efficiency. Ultimately, by utilizing SAP SuccessFactors, organizations can pave the way for a more connected and engaged workforce.

You can quickly and easily examine machine data to identify the root cause of IT problems faster. Log aggregation, filtering, filtering, alerting, and tagging are all part of this intuitive and powerfully designed system. Integrated with Orion Platform products, it allows for a single view of IT infrastructure monitoring logs. Because we have experience as network and system engineers, we can help you solve your problems. Log data is generated by your infrastructure to provide performance insight. Log Analyzer log monitoring tools allow you to collect, consolidate, analyze, and combine thousands of Windows, syslog, traps and VMware events. This will enable you to do root-cause analysis. Basic matching is used to perform searches. You can perform searches using multiple search criteria. Filter your results to narrow down the results. Log monitoring software allows you to save, schedule, export, and export search results.

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.