Google Duo User Reviews

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  • Name: Harsha D.
    Job Title: Consultant
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super high definition video quality

    Date: Jun 04 2020

    Summary: Google Duo is best alternative to Facetime. The video and audio is rich in resolutions . Its user interface is very impressive and gives me easy way to call from any part of world. It's very easy to interact with my family, friends and my project team .

    Positive: Google Duo gives me very high quality of audio and video. It also have chat and call features which makes best alternative of FaceTime . User interface is very impressive and clean. App available on Android and iOS.

    Negative: No con at all. This app is the best video calling app every used .

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  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for video calls

    Date: May 16 2020

    Summary: Overall it's great and would definitely recommend for any business to use if they need a good video platform.

    Positive: I've use this for a lot of video calls and it's been super easy to use and set up. It's very reliable as well.

    Negative: There aren't any cons that I can think of for this.

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  • Name: Balwinder B.
    Job Title: SDE
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy video calls and platform independent.

    Date: Jun 24 2022

    Summary: Overall, Google Duo is an easy-to-use video calling application which can be use in any smartphone. Other than its primary video calling feature, it also lets the user do audio calls and send text.

    Positive: - It is a seamless and secure platform to connect with anyone over, audio or video calls.
    - It is user-friendly and can be installed in any device easily.
    - It is optimized and gives smooth performance even on low-end smartphones.
    - It has some cool features like live filters.

    Negative: - The video freezes a lot when there is not a stable internet connection.
    - The user can only sign up using phone number, and there is no other alternative.

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  • Name: Tehseen A.
    Job Title: Project Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Lacks in features.

    Date: Oct 12 2021

    Summary: Overall, Google Duo can be fair option for people wanting a stable and simple application for audio and video calls. The application is safe and secure to use, but, is very limited in terms of features.

    Positive: - The unique feature of Google Duo is preview video calls.
    - The quality of calls is clear.
    - It also the users to send audio or video messages.
    - It can be easily integrated with other Google applications like Hangouts.

    Negative: - It is only limited to audio and video calls and does not allow sending messages.

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  • Name: Pradeep K.
    Job Title: Student
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Video calling

    Date: Nov 28 2020

    Summary: Overall experience is very good.
    It help us to connect with video and audio easily during this pandemic.

    Positive: Best video calling or video conferencing application by Google.
    Video quality is good.
    Audio quality is also good.

    Negative: Sometimes lagging.
    Both the user have good internet otherwise both side video quality become bad.

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  • Name: Eoin G.
    Job Title: Owner/Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for Video Calls, Not so great for text messages

    Date: Jun 26 2020

    Summary: While I like the video quality, the interaction with the Android App is frustrating and inconsistent with other Google Products. I keep going back to Google Hangouts even though the quality isn't good, it's easier to use.

    Positive: My boys like to use Duo to video chat with me. It's been a great product with good video quality over 4g LTE and 3G+ data speeds.

    Negative: I really don't like how the person can see you when you call them before they accept the call. I also do not like the limited chat ability, that feature is not user friendly at all.

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  • Name: Anonymous (Verified)
    Job Title: Business Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Duo - Quality Video Calling

    Date: Jun 11 2020

    Summary: Duo offers a 720P clarity in video calling. The application is very simple to use and the design is very good. The preview feature "Knock-Knock" to see the video preview of the calling person is a very great feature. There is no option to send a quick text in case of a call drop or if you had to drop off because of some other reason.

    On an overall level duo offer great quality for video calling. It is a definite recommendation if the quality is a priority,

    Positive: (+) Great design and super easy to use.
    (+) The quality of audio and video is top-notch.
    (+) Previewing of video call before entering into the call is a great feature.
    (+) Free of cost.
    (+) Available on all platforms unlike facetime.
    (+) Video and audio messages in case of unavailability of the person to take the call.

    Negative: (-) It can be a bit slow on older mobile phones.
    (-) Consumes a lot of data.
    (-) No option to send a quick text. One must switch to another application to send a text.

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