GetFeedback Integrations

QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

Transform your customers into enthusiastic advocates with Campaign Monitor by Marigold, an impactful email marketing and automation solution designed to deliver tangible business outcomes. Crafting effective email campaigns is a breeze with Campaign Monitor, thanks to its user-friendly drag-and-drop email builder and an extensive library of stunning, professionally crafted templates. Additionally, the platform is equipped with a rich array of features that enable you to design tailored customer experiences, develop intelligent segments, and foster individual relationships with each subscriber, ensuring effective engagement. By leveraging these capabilities, businesses can significantly enhance their marketing efforts and drive stronger connections with their audience.

Select the approved applications from our integration library and utilize the flow builder to set up the necessary actions and fields to initiate the synchronization process. Once this is done, the communication between your applications and KonnectzIT will commence, and the platform will manage everything from that point onward. Are you feeling overwhelmed by routine tasks that, while straightforward, consume excessive amounts of your valuable time? Are you unable to focus on more significant projects because you're bogged down by these mundane responsibilities? If you're in search of a simple yet powerful solution to reclaim your time, resources, and energy, look no further. Employ our user-friendly drag-and-drop visual builder to effortlessly link applications and synchronize data between them. Depending on the extent of your automation needs, this can save you numerous hours each day. The more extensive your connections, the more time you can free up on a daily basis. Easily and efficiently automate limitless tasks with our visual connect builder, regardless of the complexity of your workflow. Our builder not only simplifies the process of connecting applications but also allows you to clearly visualize the automation setup while you're configuring the tasks, ensuring a seamless experience.

5X is a comprehensive data management platform that consolidates all the necessary tools for centralizing, cleaning, modeling, and analyzing your data. With its user-friendly design, 5X seamlessly integrates with more than 500 data sources, allowing for smooth and continuous data flow across various systems through both pre-built and custom connectors. The platform features a wide array of functions, including ingestion, data warehousing, modeling, orchestration, and business intelligence, all presented within an intuitive interface. It efficiently manages diverse data movements from SaaS applications, databases, ERPs, and files, ensuring that data is automatically and securely transferred to data warehouses and lakes. Security is a top priority for 5X, as it encrypts data at the source and identifies personally identifiable information, applying encryption at the column level to safeguard sensitive data. Additionally, the platform is engineered to lower the total cost of ownership by 30% when compared to developing a custom solution, thereby boosting productivity through a single interface that enables the construction of complete data pipelines from start to finish. This makes 5X an ideal choice for businesses aiming to streamline their data processes effectively.

Modern universities are encountering unprecedented challenges that they must navigate effectively. These challenges include changing global demographics of students, a growing need for specific skills in the workforce, difficulties in retaining students, and increasingly high expectations from students who seek a tailored and smooth educational journey. The Education Cloud for Higher Education offers a CRM-based toolkit that empowers institutions to enhance student success at every stage, from prospective students to alumni. This comprehensive solution features the Salesforce Platform, Education Data Architecture (EDA), and specialized tools for Recruiting & Admissions, Student Success, and Advancement, along with targeted products like Salesforce Advisor Link. Together, we can achieve your objectives. At Salesforce.org, our mission aligns perfectly with yours: to foster student achievement. We collaborate with innovative colleges and universities to facilitate campus-wide transformation using the finest technology available. Our partnership has led to remarkable accomplishments, showcasing the power of collaboration in education.

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

Discover an exceptionally user-friendly analytics platform that empowers collaboration within your organization to drive meaningful action. It offers a unified approach for every employee to access your organization’s Voice of the Customer seamlessly. All pertinent information is consolidated in a single location, placing your customers’ desires and requirements at the forefront. The platform boasts an aesthetically pleasing user interface while providing the appropriate level of detail. Echoes truly stands out as a genuine self-service solution, making data-driven decision-making accessible to everyone. With its intuitive design, it fosters a culture of engagement and insight across the organization.