Fruugo Description

Our translation technology enables the conversion of your products into 28 different languages, helping you tap into a swiftly expanding market of international shoppers. You can secure sales without any ongoing fees, as payment is only required upon making a sale. We aim to empower all retailers to reach global customers by providing a vast selection of products in their preferred language and currency, all showcased through a single, secure global marketplace. Remarkably, we have achieved six consecutive years of sales growth exceeding 100% annually. In our commitment to welcoming more exceptional retailers worldwide, we've established partnerships and e-commerce plug-ins with numerous leading platforms. Currently, we are integrated with multiple platforms, including plentymarkets, Channel Pilot, and Visualsoft, among others, and this list continues to expand, making it an exhilarating time to collaborate with Fruugo. As we grow, our focus remains on enhancing the shopping experience for both retailers and consumers alike.

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Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
Fruugo
Website:
sell.fruugo.com

Media

Fruugo Screenshot 1
Fruugo Screenshot 1 Fruugo Screenshot 2 Fruugo Screenshot 3
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Fruugo Features and Options

Marketplace Software

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Fruugo User Reviews

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  • Name: Vlad L.
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Poor service and attitude

    Edited: Feb 28 2022

    Summary: In my experience, Fruugo is a legit company, with poor service and attitude. The start of my relationship with them is an order of some goods (eye patch). After a couple of days, I started to receive from Fruugo advertising messages. As I am not as much of a spam enthusiast, I tried to find a way to unsubscribe from it, but within the advertising message there was no way to do it, nor was on their website.

    After receiving several such spam messages, I managed to contact their customer service, which explained me how to unsubscribe. Unfortunately, all their explanations turned to be unrelated to the reality. I didn’t give up, we had several additional exchanges of messages, and to make a long story short, the last message from them was that they will stop spamming me and that they will add a way to unsubscribe.
    The second issue was the time of receiving the goods, which was way too long.

    These issues brought me to decide that I will not do business again with Fruugo and that I will add a review on their attitude, to warn other possible customers.

    Positive: Fruugo is a legit company, offering explicit description of the goods. Their customer service is fairly responsive.

    Negative: The responses of the customer service are usually not helpful. In their products description the origin of the goods (China) is usually not mentioned, so the customers might mistakenly believe that the goods are locally produced (or in country with better reputation).

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