Freespee Description

Missed calls can significantly affect your business operations, leading to decreased sales, diminished customer satisfaction, and a lower perception of your brand. With Freespee Callback Manager, you gain comprehensive insight and authority over the management of incoming leads. Each month, around 20% of customer calls go unanswered, presenting a chance to reconnect with potential buyers. By automatically following up on missed calls with tailored messaging, you can make a lasting impression. Equip your sales team to focus on high-value leads by offering contextual details about each opportunity. Enhance your conversion rates by fostering improved dialogues with prospects. Ensure continuous communication with customers by dispatching personalized messages when agents are occupied or during off-hours. Encourage previously missed prospects to reconnect proactively. Finally, round off the purchasing journey by sending a thank you message, demonstrating that you value their business and appreciate their purchase. Engaging customers in this thoughtful manner can significantly strengthen their loyalty to your brand.

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Company Details

Company:
Freespee
Headquarters:
United Kingdom
Website:
www.freespee.com/en

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Freespee Screenshot 1
Freespee Screenshot 1
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Product Details

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Web-Based
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Training Docs
In Person
Customer Support
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Online Support

Freespee Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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