FirstResponse911 Integrations

Linking vital emergency information to public safety is essential. We provide innovative solutions that enable public safety organizations to tap into and utilize data from various connected devices and applications during critical situations. The RapidSOS Portal serves as a web-based platform that allows public safety agencies to monitor real-time emergencies within their areas, access training materials, administrative tools, and stay updated with new data streams, including security, telematics, and healthcare information. One notable feature of the RapidSOS Portal, called Jurisdiction View, offers a complimentary service that presents active calls to an Emergency Communication Center (ECC) on a satellite map, facilitating better management of emergency responses while showcasing important details about each caller. The RapidSOS Portal is designed to provide support and training resources for users, ensuring they can fully understand and utilize its new features and data sources effectively. Furthermore, organization administrators have the ability to control user permissions and data access, enhancing operational efficiency within their teams. This multi-faceted approach ultimately aims to improve overall public safety response and outcomes.