FastTrack Helpdesk Description
Overseeing all essential processes entails the swift capturing and dispatching of reactive calls to the designated service provider, alongside the automated assignment of planned preventive maintenance tasks via print or email to both internal and external contractors. This system is accessible through Windows, Web, and Mobile applications. Additionally, it manages resources and expenses, which encompass labor, components, pricing schedules, and various other items. The incorporation of Business Intelligence tools enables thorough analysis to identify both effective and challenging areas within operations. Key functionalities include Asset Tracking, Work Invoicing, and Labour Management, among others, ensuring a comprehensive approach to operational efficiency.
FastTrack Helpdesk Alternatives
BlueFolder
Elevate your service management to new heights with BlueFolder, the all-in-one solution designed for field service providers, maintenance teams, and support organizations. Streamline your workflows, enhance customer satisfaction, and boost efficiency with our comprehensive suite of features.
Effortlessly manage work orders through our intuitive interface, ensuring nothing slips through the cracks. With intelligent dispatch and scheduling tools, optimize resource allocation to minimize downtime and maximize productivity. Build lasting customer relationships using our CRM features, keeping track of interactions and service history for personalized service.
Stay connected on the go with our mobile app, enabling real-time collaboration, work order updates, and client communication from anywhere. Take control of assets and equipment and contract management. Simplify financial processes with billing and invoicing features, generating accurate invoices and receiving payments optimizing cash flow to your business.
Gain valuable insights into your business performance through customizable reports and analytics. Make informed decisions and identify areas for improvement. BlueFolder seamlessly integrates with other essential tools.
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MaintainX
MaintainX is a mobile-first work order and procedure platform that allows teams to know what they need to do and how to do it.
Here's what we digitize and take away from the clipboard:
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-Training Checklists
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Commusoft
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Commusoft’s training and onboarding team makes it easy to transition from paper based systems to powerful digital operations. Clients are set up for success from the very beginning, so they can reinvent their businesses straightaway. Commusoft helps clients optimize their daily operations; with unmatched digital workflows, they see increased productivity, employee and customer satisfaction, and bigger overall company revenue. With Commusoft doing the heavy lifting, clients can focus on controlling their growth, and providing unmatched customer journeys. See how Commusoft can transform your service business.
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ALICE Receptionist
ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations.
ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time.
Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.
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Pricing
Pricing Starts At:
$940 one-time payment
Integrations
No Integrations at this time
Company Details
Company:
FMDirect
Year Founded:
2001
Headquarters:
United Kingdom
Website:
www.fmdirect.co.uk
Media
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Product Details
Platforms
Web-Based
Customer Support
Business Hours
Online Support
FastTrack Helpdesk Features and Options
Facility Management Software
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
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