Zendesk
Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
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AddSearch
AddSearch transforms the way organizations connect users with information. More than just a traditional site search, AddSearch now offers AI Answers and AI Conversations, enabling businesses to deliver direct, conversational, and context-aware responses to user queries. These advanced capabilities complement AddSearch’s proven site search and content recommendation solutions, helping organizations create effortless, engaging, and personalized digital experiences.
With AddSearch, you can choose between AI-driven answers, conversational interfaces, or lightning-fast search results—all fully customizable for websites, e-commerce platforms, or web applications. Our Crawler and Indexing API ensure your content is always up-to-date, while our expert implementation services save valuable developer time and maximize results.
Today, nearly 2,000 customers worldwide—across Media, Telecommunications, Government, Education, E-commerce, and more—trust AddSearch to provide best-in-class search and AI-driven discovery.
AddSearch product portfolio includes:
- AI Answers – instant, accurate, and direct responses powered by generative AI.
- AI Conversations – natural, chat-like interactions for deeper user engagement.
- Autocomplete & Smart Ranking – predictive suggestions and optimized result ordering.
- Personalized Search – tailored experiences based on behavior and preferences.
- Content & Product Recommendations – boost engagement and conversions.
- Advanced Analytics – insights into user behavior
- Flexible Content Controls – include/exclude content, synonyms, filters, and facets, promote
- Enterprise Features – SSO, organizational user management, audit logs, SLA up to 99.999%.
- Seamless Implementation – works with any CMS, via crawler or API
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StreetLight Data
We utilize smartphones as sensors to track vehicle, transit, biking, and pedestrian traffic in virtually any location. Our software provides insights such as counts, origin-destination data, and various transportation metrics for any specified road, area, or time frame. This empowers thousands of professionals in transportation management. By offering metrics like AADT, origin-destination analysis, and turning ratios, we enhance transportation evaluations and provide deeper insights. You can perform all of this analysis directly from your desktop without needing to deploy sensors or conduct surveys! Whether you're planning to install EV charging stations, develop a bike lane, or adjust an off-ramp, our tools assist you in understanding the interactions of cars, pedestrians, cyclists, and other modes of transport in your specific region. Our analytics transform new mobility trends and patterns into tangible opportunities. By using real-world data, you can engage stakeholders, implement improved mobility solutions, and assess the impacts before and after changes are made. Moreover, our approach combines smartphone data with our proprietary RouteScience® technology to analyze and clarify travel behaviors across North America, ensuring that you have a comprehensive view of transportation dynamics.
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StayinFront Video Analysis
StayinFront Digital delivers accurate and consistent analytics on shopper and customer services, allowing retailers to gain valuable insights into how various initiatives within their physical stores influence behavior, enhance customer experience, and improve operational efficiency while maintaining compliance with privacy regulations. Their in-store analytics monitor foot traffic, queue durations, and customer movement, offering comprehensive and timely information about shoppers' reactions to particular store layouts, merchandising strategies, staffing effectiveness, and promotional efforts. Additionally, real-time alerts generated from shopper analytics can be sent to managers or staff, enabling them to address specific challenges or seize opportunities as they emerge. StayinFront transforms data on shopper foot traffic, movement, and behavior into vibrant, user-friendly dashboards and key performance indicators (KPIs). Retailers can track the number of individuals who pass by, enter, or exit their store while also gaining insights into customer dwell times at end caps, display walls, and tables. This detailed analysis empowers retailers to make informed decisions that can significantly enhance the shopping experience.
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