FastPass SSPR Description
FastPass strengthens user protection against identity theft. The integration of FastPass SSPR and FastPass IVM within FastPass Enterprise enhances productivity for both end-users and help desk support, concurrently serving as a defense against social engineering threats aimed at the service desk.
To thwart password theft at the help desk, a secure IT workflow is imperative. FastPass IVM, available as a certified cloud or on-premises solution, delivers dynamic and contextual verification. Tailored to specific user groups based on security policies, this solution leverages insights into the user's device usage and multi-factor authentication (MFAs), establishing a secure defense against hacker attempts.
FastPass SSPR presents an advanced self-service solution for password resets and unlocks. Seamlessly accommodating passwords from AD, Entra, SAP, IBM, Oracle, LDAP, and other systems, it ensures a secure approach to user authentication. MFA and manager approval for verification in addition to Q/A. Password reset for WFH users with local password cache update.
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Integrations
Company Details
Product Details
FastPass SSPR Features and Options
Self-Service Password Reset (SSPR) Software
Password Management Software
FastPass SSPR Lists
FastPass SSPR User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
FastPass SSPR experience Date: Dec 11 2023
Summary: Positive experience all along.
We reached our project objectives and business case.
Users like the product.
Good support when needed.Positive: Nearly all users are enrolled.
Very flexible configuration options.
Advanced authentication.
Very robust operation.
Many languages.Negative: Time to individually adapt design to our needs have taken longer time than we expect.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
SSPR and Help Desk combined Edited: Dec 08 2023
Summary: High usage of the SSPR part - great security in the Help Desk! Ease of use. We started using it On Prem, but ended moving to the cloud solution.
Positive: The Identity Verification Manager in the product is awesome. It integrates to our Service Desk tool, lets us have different proofing factors for different user groups in both the SSPR part and the Help Desk part.
Negative: You need to enforce the SSPR solution to make sure users get it. But if you do it really works great. Follow their advice.
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