FactoryTalk Remote Access Description
Picture the ability to quickly address customer needs and swiftly tackle production challenges. With the FactoryTalk® Remote Access™ solution, there's no need to travel for managing, configuring, or establishing secure connections to customer equipment. Experience a more efficient way to provide exceptional support from any location. Instantly access and assist customer machinery at a moment’s notice! When customers reach out, you can establish a connection rapidly, regardless of your whereabouts. By utilizing remote access, you eliminate the expensive time and costs associated with travel for assistance. This will not only benefit your customers, but it will also enhance your financial savings. Being able to service customer equipment on demand allows you to expedite solutions, minimize downtime, and elevate overall productivity. Ensuring the safety of your operations is paramount; with features like multi-factor authentication, encrypted protocols, and stringent local access controls, you can prioritize security effectively. Moreover, this approach not only streamlines support but also fosters stronger relationships with your clients, ultimately leading to sustained business growth.
FactoryTalk Remote Access Alternatives
Thinfinity Workspace
Thinfinity Workspace 7.0's Technical Highlights:
- Progressive Web App (PWA) technology for a seamless user experience
- Integrated Thinfinity VNC, VirtualUI, and z/Scope for maximum versatility
- HTML5 terminal emulation supporting DEC terminals, TN 5220, and TN 3270 protocols
- Robust enterprise-grade audit logs for security and compliance management
- Proprietary VNC protocol for real-time monitoring and troubleshooting
IMPROVE USER EXPERIENCE
- Deliver business-critical apps, desktops and files from a single web portal.
- Provide simplified remote browser access for your users, while confining them to only the resources that they need.
SIMPLIFY IT AND AVOID VPNs
- Forget traditional VPN deployments and complexities.
- Enable access from Chromebooks, mobile devices or any computer with a Web Browser. Zero setup.
KEEP YOUR BUSINESS SECURE
- Use enterprise-grade encrypted connections.
- Integrate with your existing and external identity platforms.
- Apply 2FA or MFA policies with all identity providers.
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TruGrid
TruGrid SecureRDP secures access to Windows desktops and applications from any location. It is a DaaS solution that employs a Zero Trust model without firewall exposure.
Key Benefits of TruGrid SecureRDP:
- No Firewall Exposure & No VPN Needed: Enables remote access without opening inbound firewall ports
- Zero Trust Access Control: Restricts connections to pre-authenticated users, reducing ransomware threats
- Cloud-Based Authentication: Removes the reliance on RDS gateways, SSL certificates, or third-party MFA tools
- Enhanced Performance: Uses a fiber-optic network to minimize connection delays
- Quick Deployment & Multi-Tenant Support: Fully operational in under an hour with an intuitive multi-tenant console
- Integrated MFA & Azure Compatibility: Supports built-in MFA along with Azure MFA & Active Directory
- Broad Device Compatibility: Works seamlessly across Windows, Mac, iOS, Android, and ChromeOS
- Always-On Support & Free Setup: 24/7 assistance and complimentary onboarding
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LogMeIn Rescue
LogMeIn Rescue is a comprehensive enterprise-grade remote support software built to meet the complex challenges faced by IT teams in today’s security-conscious and resource-limited environments. It delivers fast, one-click access to devices across a broad range of platforms such as Windows, macOS, Linux, Chrome OS, iOS, and Android, enabling technicians to troubleshoot and resolve issues efficiently. Rescue incorporates industry-leading security measures including permission-based access, PIN validation, IP restrictions, SSO, AD Sync, and AES-256 encryption to ensure data protection during sessions. The platform’s centralized management console allows IT administrators to customize security settings, create unlimited user groups, record sessions, and monitor team performance in real time. Enterprises can also customize the user interface, chat tools, and connection methods to provide a branded support experience. Rescue’s integration capabilities and in-session tools streamline workflows and help techs solve problems faster, even on inactive devices. Trusted by global companies and validated by a Forrester Total Economic Impact™ study, Rescue delivers ROI within six months through improved efficiency. It’s an ideal solution for organizations seeking scalable, secure, and customizable remote support.
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ConnectWise ScreenConnect
ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software.
Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed.
Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.
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Integrations
No Integrations at this time
Company Details
Company:
Rockwell Automation
Year Founded:
1903
Headquarters:
United States
Website:
www.rockwellautomation.com/en-us/products/software/factorytalk/remote-access.html
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support
FactoryTalk Remote Access Features and Options
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