Eurekos Description
Learning management systems are good for training employees but often fail to address the unique needs of training customers & partners, as well as customers' customers & partners.
Eurekos is a leading European customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation.
Eurekos offers a complete set of tools to create and deliver training that cover the entire customer journey: before the sale, during onboarding and ongoing. Eurekos has everything for rapid onboarding, advanced certification, eCommerce, unlimited brand portals, complex organization structures and integrated content development all under the highest privacy & security standards (ISO7IEC 27001 & 27701). We are constantly reinvesting back into our software to bring our clients the most current features available on the LMS market.
Talk to one of our software experts for free. They will help you select the best software for your business.
Pricing
Eurekos pricing is based on your actual consumption and not guesswork. You pay for your number of active users per month and each month it resets so you don't get automatically moved into a higher commitment level. Some of our customers require fixed pricing, so if that’s the case for you, we can fix pricing for up to one full year.
All included!
We don’t like surprises and neither do you. Eurekos is an all-inclusive solution, so you don't get surprised with hidden costs.
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Eurekos Podcast Conversation
Product Details
Eurekos Features and Options
Learning Management Systems (LMS)
Eurekos stands out as the premier learning management system (LMS) for extended enterprise training, effectively catering to the specialized requirements of educating customers and partners, an area where traditional LMS platforms often fall short. With Eurekos, you can swiftly onboard users and take advantage of features like e-commerce capabilities, certification processes, unlimited branded portals, mobile compatibility, and just-in-time learning content. The platform's Learning Journeys and Training Paths provide the flexibility to design virtually any training course you envision, with no restrictions on the type or complexity of the training content. Through Learning Journeys, you have the ability to construct blended learning experiences tailored to the distinct needs and diverse paths that learners may follow to gain expertise in a subject. This includes a variety of formats such as e-learning modules, video presentations, 3D simulations, virtual reality experiences, live instructor-led training (ILT), quizzes and assessments, virtual ILT, private classes, on-site training sessions, webinars, seminars, coaching sessions, train-the-trainer programs, and much more!
Mobile Learning Software
Experience the flexibility of mobile learning with the Eurekos LMS Mobile App, available for use at your convenience, whether on the go or at home. This app seamlessly enhances your desktop training by providing effortless access to your courses, videos, assessments, certificates, and additional resources directly from your smartphone, even without an internet connection.
Training Software
Eurekos LMS stands as the premier solution for training needs. Research shows that well-informed customers, partners, and end users demonstrate greater loyalty. If you can envision it, you can create it. With Eurekos Learning Journeys and Training Paths, you have the freedom to develop any conceivable training pathway. There are no restrictions on the types or complexities of training you wish to incorporate. Training journeys rarely follow a straightforward route, as the learning experience is intricate and varies from one individual to another. Through Learning Journeys, you can construct blended learning paths tailored to the distinct requirements and unpredictable journeys of learners as they work to grasp new subjects. Create learning journeys encompassing a wide array of training options, such as: E-learning modules, video content, 3D simulations, virtual reality experiences, live instructor-led training (ILT), assessments/quizzes/evaluations, virtual instructor-led sessions, private classes and on-site training, webinars, seminars, and various other events, as well as coaching, train-the-trainer programs, and much more!
Course Authoring Software
The LMS Course Authoring tool simplifies the creation and management of captivating eLearning experiences. With Eurekos' LMS course authoring solution, there's no need for cumbersome external software. Everything you need to craft engaging and dynamic courses is conveniently located in one platform. Create rich content seamlessly within the LMS environment. Boost user participation and retention rates with over 40 customizable, interactive learning features, gamification elements, advanced learning pathways, branching scenarios, and complimentary global video streaming, conversion, and storage options.
eLearning Authoring Tools
Leverage the robust and user-friendly eLearning authoring tools offered by Eurekos to enable individuals throughout your organization to develop captivating and user-friendly content directly within the Eurekos Learning Management System (LMS). With over 40 interactive learning tools at your disposal, course creation becomes a swift and straightforward process. You can craft immersive course materials without needing to leave the Eurekos LMS environment.
Learning Experience Platforms
While traditional learning experience platforms and LMSs effectively train employees, they frequently overlook the specific requirements for training customers and partners. Eurekos stands out as an exemplary purpose-driven LMS that captivates customers at every stage of their learning experience, from the initial pre-sales phase through onboarding and beyond. This platform offers a comprehensive set of tools tailored specifically for external audiences, ensuring that customers receive the support they need throughout their entire journey.
Onboarding Software
If you're in search of software for onboarding partners or customers, look no further than Eurekos LMS. The key to minimizing churn among customers and partners lies in an efficient onboarding process that provides instant value. Tailor a distinct learning experience for each partner or customer, ensuring they receive the support they need to thrive. Eurekos offers intelligent onboarding features with sophisticated automation rules and functions that captivate learners on their ideal journey. Administrators will appreciate the robust tools available for monitoring approvals, personalizing experiences by user type, tracking certifications and progress, managing e-commerce, and integrating with external systems. Onboarding is seldom a straightforward path, as each learner's journey is unique. With Learning Journeys, you can design blended learning paths that cater to individual needs and the varied paths that learners may take to gain mastery in their field.
Microlearning Software
Customers who struggle to fully utilize your product are at a higher risk of discontinuing their use. One of the most powerful strategies to reduce customer attrition is through microlearning, which facilitates a quick onboarding experience that allows users to quickly realize the benefits of your offerings. The Eurekos intelligent onboarding system employs sophisticated algorithms to tailor training and learning paths in a variety of complex configurations.
Customer Engagement Software
Customer Onboarding Software
If you're in search of software for onboarding partners or customers, Eurekos LMS stands out as the perfect choice. The key to minimizing churn among customers and partners is an efficient onboarding experience that offers immediate benefits. Tailor a distinctive learning journey for each partner or customer, ensuring they receive the specific support they require to thrive. Eurekos’ intelligent onboarding system features sophisticated automation rules and capabilities that guide learners along an ideal learning trajectory. Administrators gain access to powerful tools for managing approvals, personalizing experiences by user type, tracking certifications and progress, facilitating e-commerce, and integrating with external platforms. Recognizing that onboarding is seldom a linear process, Eurekos allows you to design blended learning pathways that cater to the varied needs and unpredictable learning journeys of each individual.
Customer Training Software
Eurekos LMS serves as the premier solution for customer training and education. It's well-known that customers who are well-informed tend to demonstrate greater loyalty. If you can envision it, you can create it. Eurekos Learning Journeys and Training Paths give you the freedom to design any training program you can think of. There are no restrictions on the types of training you can incorporate or the intricacy of the learning experience. Training paths rarely follow a straightforward route, as the process of learning involves various twists and turns, unique to each individual learner. With Learning Journeys, you have the ability to craft blended learning experiences that cater to the distinct needs and unpredictable paths learners navigate to achieve proficiency in a topic. You can develop learning journeys featuring an array of training formats, such as: E-learning modules, Videos, 3D simulations, Virtual reality experiences, Live instructor-led training (ILT), Assessments/quizzes/evaluations, Virtual instructor-led training, Private sessions and onsite training, Webinars, seminars, and various events, Coaching, Train-the-trainer programs, and much more!
Certification Tracking Software
Our innovative certification platform empowers you to foster deeper relationships with customers and partners who become dedicated, skilled, and enthusiastic champions of your offerings. Eurekos streamlines the complexities of managing intricate certification programs through its robust features and automation capabilities. This platform alleviates the administrative load and minimizes the risk of human errors. Effortlessly create, oversee, and monitor certifications with intuitive configurations and extensive tools for automated recertification, timely notifications, and adaptable completion standards. Construct intricate pathways that include multiple certifications per learning trajectory. - Validate achievements with QR codes - Facilitate manual approvals - Customize your own certifications while decentralizing administrative tasks - Implement a wide array of issuance criteria with flexible AND/OR options - Simplify the process for certification compliance audits
Eurekos Lists
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Eurekos LMS Date: Nov 22 2024
Summary: Our experience has been first rate and we're excited to see what we can continue to create with the platform.
Positive: The platform is easy to use and intuitive from an admin point of view. From a learner point of view, it is highly engaging. Learners can have adaptive learning paths and the platform is rock solid and great looking on any device.
Eurekos clearly spends a lot of time thinking about user experience and the platform is constantly improving with regular updates and new features. The inclusion of H5P interactive elements allows the creation of highly engaging learning materials. The big difference with Eurekos is that the in-built authoring tool is easy to use and the end results are amazing. You can of course import your usual SCORM and xAPI courses, but the industry is gradually moving more towards an agile approach where clients and their partners create courses more quickly and the client can then make edits themselves. With Eurekos this becomes a reality.
The final thing to say is that the support is excellent. The technical team really knows its stuff and they're quick to respond to any queries. The onboarding and training is great and you never feel like you've been left to figure something out on your own. If you can't find the answer in the knowledge base, you know that the team will be there to help.Negative: Although Eurekos appears on the Fosway grid, it isn't seen in the same circles as the bigger LMSs yet. This is a shame because large corporates, who would typically go to the big ERP vendors for their LMS, are missing out on some amazing functionality. Hopefully this will change as time goes on and the platform becomes better known.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Eurekos System APS Date: Nov 06 2024
Summary: Eurekos System APS provides an exceptional learning management platform that is user-friendly, comprehensive, and highly effective. Their team is professional, responsive, and
proactive in addressing our needs. We highly recommend Eurekos System APS to any organization seeking a top-notch learning solution.Positive: Eurekos System APS provides an exceptional learning management platform that is user-friendly, comprehensive, and highly effective.
Negative: Nothing to be added in this category at the moment.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
A Solid LMS Choice Edited: Oct 29 2024
Summary: My overall experience with Eurekos LMS has been positive, as it combines a user-friendly interface with robust features that enhance learning and engagement; however, I believe that additional admin access for customization would further improve the platform's flexibility and usability.
Positive: I particularly appreciate Eurekos LMS for its user-friendly interface, extensive customizability, engaging learning tools, robust analytics and reporting features, seamless integration capabilities, and responsive customer support.
Negative: While I appreciate Eurekos LMS for its features, I would like to see more admin/Super admin access for greater customization options, as well as addressing the learning curve and complexity in customization processes.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Reliable Platform with Excellent Support and Continuous Improvement Date: Oct 02 2024
Summary: We are very satisfied with Eurekos. Whenever we encounter an issue, we receive prompt assistance, ensuring that any problems are resolved quickly and efficiently
Positive: Eurekos stands out for its ease of use, making navigation intuitive and straightforward. The exceptional support is another highlight, providing quick and competent assistance whenever needed. Additionally, the platform's continuous development is impressive, ensuring regular updates and new features to enhance the user experience.
Negative: At times, the platform can be a bit unclear, particularly when it comes to the settings, which can feel somewhat confusing. Additionally, it's not always transparent what the end user will receive or see, which can create uncertainty.
Read More...Eurekos Company ResponseDate: Oct 03 2024
Thank you for your feedback in working with Eurekos! Wanted to clarify your transparency concern. We just released a new "preview mode" for learning paths, such that admins precisely can check what the end user will see while remaining within course administration setting up their training activities. Similarly, we have a preview available for questionnaires, courses, automated email workflows, and – in a future release – we will also have a preview available for system emails & announcements. Hope this helps! Please don't hesitate to contact us if you have further questions. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great choice and partnership! Date: Mar 21 2024
Summary: I'm so glad that we decided to move our self-paced on-demand training to Eurekos last year, and am looking forward to a long partnership!
Positive: I value how Eurekos provides strong support for our small training business, delivering excellent partnership during the sales and implementation phases, and ongoing guidance for growth now that we're operational. Additionally, the platform's clean, sleek interface makes navigation a breeze!
Negative: While Eurekos has so many perks, it could use more e-commerce options and flexibility for selling to small groups. But it's good to know they're listening and working on it for the future (2024 roadmap!).
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Feature-rich, easy-to-use, intuitive eLearning platform Date: Sep 18 2023
Summary: Great and efficient eLearning solution, offering quick deployment of new courses, logging and auditing features, wide range of options for content creation, and more. H5P object support brings a great range of embedded object content, from quizzes to engaging content delivery options.
Positive: Having been an administrator and a course creator on Eurekos platform for several years, I've gained extensive knowledge and expertise. Our company use the platform for both internal and external courses to train a wide variety of individuals - from employees to customers. Some of the great features on the platform include:
- Consistent and easy-to-use interface for both administrators and course attendees.
- Powerful auditing and logging features to monitor course performance, statistics.
- Excellent design options for the courses - page layouts, embedded features such as images, videos, external links, H5P objects.
- Course chaining to create sets of courses around the same topic.
- Fantastic and friendly support to help on variety of questions.Negative: No significant cons to mention, although having more page layout/creative options would improve an already well-designed solution.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
It started out great and it keeps getting better :) Date: Sep 12 2023
Summary: We have been using the Eurekos LMS for over 2 years now. Already from the beginning I had a great impression and a great feeling about the platform, because compared to other platforms we had been in contact with prior to implementation, Eurekos really stood out as a platform that was specifically designed with the best interest of the learner in mind and the know-how, of what this implies. This is reflected in all available features, which we are using across a wide ray of business use cases (external trainings that can be purchased individually, for in-house training, face-to-face courses, eLearnings, webinars, blended courses etc…). As not only an admin, but also an instructional designer I was and am still very happy to be able to work with a tool that comprehends and combines the technical needs with the need of the instructional design in order to make online courses innovative and efficient learning environments. The team is amazing and always supportive in regard to any questions that might appear. It is truly a pleasure to have such a great cooperation partner.
Positive: One of the key strengths of the software is still its usability and flexibility as well as the extensive features and the constant improvement and updates. From the beginning the features were easy to use and adapt according to one’s business needs. From course administration to the integrated authoring tool, the LMS encompasses a lot of features that support with each individual use case we have. You don’t get lost in all the features 😉 but whatever you need, the platform always offers a solution …and in the rare cases it doesn’t, the Eurekos team always does 😊 Constant updates and innovative new features not only improved the existing features but also create possibilities for new use cases.
Negative: Like every LMS or technical product, it will never be able to cover 100% of all needs a business has. However, with the constant improvements and the possibility to customize certain features according to the company needs it comes pretty close.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Flexible LMS with excellent support Date: Sep 11 2023
Summary: Definitely a fan! The flexibility and customization can allow all sorts of different organizations to make the platform their own. The content display is beautiful and visually appealing for users. Enough time should be devoted during onboarding to make sure that content is organized appropriately and to avoid clutter/confusion down the line. I highly recommend this solution to anyone looking for a highly customizable learning solution.
Positive: - Plenty of customization options
- Content management is user friendly and easy to pickup
- User interface has nice design
- Robust training and project plan for onboarding
- Support is helpful and quick to respondNegative: - Some of the navigation terms are confusing (but they can be edited)
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- As a US user, Eurekos team is based overseas so there is some challenge with time zones, though they are working on bringing on a US-based support team
- Learning the navigation in general can be challenging at first; for a large team, time should be devoted to making sure everyone is on the same page -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fantastic LMS for all types of students! Date: Sep 08 2023
Summary: Fantastic! The customer service is the best and the product is user friendly and easy to set up for all kinds of learners.
Positive: I've been using Eurekos LMS for a few months now, and I couldn't be happier with its features and user-friendliness. This platform has truly transformed the way we deliver online learning in our organization. The intuitive interface makes course creation a breeze, and the variety of content formats supported is impressive. Plus, the robust analytics and reporting tools provide valuable insights into learner progress. Eurekos' responsive customer support team has been incredibly helpful whenever we've needed assistance. Overall, Eurekos LMS is a top-notch solution that has streamlined our training processes and enhanced our learners' experience.
Negative: Lack of customization ability.
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Inability to upload PDFs.
Minimal H5P integrated apps. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Future thinking and Learner focused Date: Aug 30 2023
Summary: Pay attention to this company, as they have great plans for the future and actually pay attention to what we know works in learning and learning sciences.
Positive: Constantly evolving to meet todays learner's needs and expectations. One of the few out there that provide a means for supporting learning for customers, not just internal employees. Growing into current and future L&D standards i.e., xAPI. Exceptional partners, true partners that work with you to ensure you can deliver and meet you learning needs. This company and system is always evolving and adding to it's functionality. They keep you informed of what is in a new release and give you control of when to accept that release.
Negative: With evolution comes a few hiccups, so make time to test. The support team and support system is amazing.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Reliable Learning Platform with a Promising Roadmap Date: Apr 17 2025
Summary: This tool has proven to be a key enabler in scaling our customer education efforts efficiently. The company’s ongoing development of the platform and forward-looking roadmap inspire confidence in its long-term value. We are especially looking forward to future enhancements such as adaptive learning features and expanded gamification options.
Positive: The platform offers a well-structured approach to managing courses and learning paths, which has significantly streamlined our customer education initiatives. The company behind the tool is agile and responsive, demonstrating a clear commitment to evolving alongside its clients. Their customer success team is attentive, solution-oriented, and consistently helpful. Integration with our existing customer portal has been smooth, enhancing the overall user experience. Additionally, their flexibility in offering custom pricing plans makes them a fair and adaptable partner.
Negative: Setting up courses and integrating them in learning paths can involve repetitive steps of description copying. While the current analytics functionality provides value, easier access to insights would be beneficial. It’s worth noting that improvements in this area are reportedly in the pipeline.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Eurekos as LMS for an online training provider Date: Aug 28 2023
Summary: Eurekos is a crucial part of our operation and has been a very useful tool for our delivery of online training.
Positive: • Focus on handling video well
• No theoretical file size limitation
• Using links to video CDN instead of uploading video files
• Being flexible enough to implement functions we need
• Support for H5P plugins
• Staging environments where changes can be tested before launch
• Open API integration with other software, CRM etc.
• Possibility to use many languages in UI
• Fixed release schedulesNegative: We still need more thorough statistics and reporting functionality.
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