Squaretalk
Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice and WhatsApp messaging), powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability without additional complexity or costs..
With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.
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RingCentral RingEX
RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.
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BillingFinity
Effortlessly monitor, log, and detail the precise duration spent on calls while also identifying both the calling and receiving numbers. This system facilitates the management of high call volumes, which in turn reduces billing overhead and aids in detecting fraudulent calls. With the ability to track calls in real-time, you can swiftly and precisely analyze your telecommunications expenses. Additionally, the platform provides user-friendly graphs that illustrate call volume and trunk utilization, ensuring your telecom budget remains aligned with your financial goals. By managing your phone expenses effectively, you can boost productivity within your organization, eliminating uncertainty and maintaining control through the TeleFinity call accounting solution, which systematically records call numbers, duration, and frequency per employee. Furthermore, automated email reporting allows designated users to receive essential system insights, thereby lightening the load on system administrators, fostering a more efficient operational environment. This comprehensive approach not only enhances tracking capabilities but also empowers your team with the necessary tools to optimize communication costs.
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Genesis Call Accounting Professional
Genesis Call Accounting is a web-based and client-based solution that provides complete Call Accounting & Traffic reporting, inventory management, Telecom Analytics, Company Directory and Fraud Detection. Genesis Call Accounting can be used as a hosted or on-premises solution.
Genesis has the right solution, no matter if you manage a small motel, a large corporation with many branches offices, or whether you need to allocate telephone charges, bill guests, clients, or projects, monitor telephone traffic, trace abuse and fraud, track sales and advertising activity, and be alerted to 911 calls.
Genesis offers Call Accounting solutions for any size business, industry, and application. Genesis will ensure that your telecom investments are maximized.
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