LogicsWare EPIX Description

The LogicsWare EPIX system includes many products and modules that enhance the system with functionality and features for both business-critical and normal needs. Multi-Database engines interface capability. Multi-Site collection via FTP and IP, Shared databases (ODBC), RS232 and dial-up. This module automatically sends emails to employees and managers in a hierarchical manner. You can export your reports in many formats (PDF, Excel Word, Word, and HTML) and have extensive reporting capabilities for control and analytical purposes. Active directory integration allows for data synchronization. Major PBX vendors can use IP phone utilities. The Database Engine and hard drive space can store large numbers of CDR records, usually infinite. True Multi-Threading system that makes use of new processors (Core 2 Duo and Quad four), to achieve maximum performance.

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Company Details

Company:
LogicsWare
Year Founded:
2009
Headquarters:
Egypt
Website:
www.logicsware.com/EPIX.html
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Product Details

Platforms
Windows
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Live Rep (24/7)

LogicsWare EPIX Features and Options

Call Accounting Software

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
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