• Name: Ylia A.
    Job Title: Project Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    An excellent mechanism to receive payments for all your contracts, you can also create contracts in a matter of minutes.

    Date: Aug 05 2022

    Summary: The electronic signature has undoubtedly revolutionized the way in which we read and sign each one of the contracts, within our project sector this platform has been totally important, because every time we are going to hire new personnel for our area , we have to use it, we make the contracts by editing only the name of the candidate, because we already have a predesigned template within the platform in which it is only necessary to modify a few small things so that the candidate's contract is ready, this is incredible, Due to the fact that previously we had to manually create the contracts individually for each candidate, with the help of this platform and the template they offer us, we can hire in a matter of minutes. In addition, when negotiating with our clients, we also have a pre-designed format and template, in which we only have to verify a few things so that the contract is ready to be sent to the client, we can check the status of the electronic signature at any time. I am happy with the use that this platform has had within my project sector, it has been a totally important platform, I am satisfied with the general experience obtained, since I have not presented any type of failure when sending my contracts to my clients In addition, all payments made by my clients in each contract are received directly to my bank account without any type of delay during the process.

    Positive: Having an electronic signature has greatly revolutionized all negotiations within any company, it is the real estate bull that has been completely benefited after the arrival of digital signatures, we have noticed that this signature mechanism helps contracts and negotiations to be carried out in less time time, also providing agility when signing several contracts simultaneously. DocuSign It is a very good option to consider when you are looking for an electronic signature system, its ability to sign several contracts simultaneously is excellent, in addition, you will be able to add legal agreements to your contracts and negotiations with just one click, this platform will also allow you receive payments online through the same contract, which will help make receiving payments from your client much easier and faster. The things that I liked the most about this electronic signature service are:

    1.- This payment system that this platform has incorporated helps you to receive all kinds of payments in a matter of seconds, in this way you will be able to offer your clients a much faster and more convenient way to pay each of their payments. invoices during a real estate negotiation. Within this company, we carry out constant negotiations of properties, so our clients can pay with a credit or debit card, Apple Pay or Google pay, it is an excellent mechanism when receiving payments from your clients, since you will not have to wait no type of deposits, making complex invoices or some things that make you lose time, with the help of this platform it will only be necessary to create a contract and configure the amount to be paid for the client, you will immediately receive the payments.

    2.- Another thing that I love is the free trial offered by this platform, this free trial gives you full access to all the features that a payment plan has, this way you can create all kinds of online contracts, you can also enjoy the application for mobile devices without any type of limit, this free trial is one of the best and helps you to have full access to the premium features of this platform, you can test it in its entirety.

    3.- The application for mobile phones is fully functional, it will help you to send, sign or return the documents electronically, using a simple button, and without having to be glued to your office, all signers will receive automatic notifications when they are completed the signing of a document or a contract, they will also receive notifications when the signature is waiting, to ensure that it is signed on time. Having this application within your company will help you to sign a contract from anywhere in the world, it will not be necessary to use the application for computers, against the other mobile phone you can manage all the contracts within your company.

    4.- All the contracts that you generate within this application will be protected by encryption security, in addition, it will have a built-in trust certificate to help make your contract valid in any country. It is important to have this encryption security, since it will help you to make all your contracts unmodifiable, in this way you will be able to send contracts to all your clients with the certainty that this will not be altered in any way, all the information that is placed inside of a contract previously sent to the client, it cannot be modified from the platform or from any other third-party platform, so it is totally safe to make contracts within it and send it to your clients.

    Negative: The problem that I have noticed about this service is that the learning curve can be a bit complicated for new users, this platform does not have any type of guide to start using it, all its functions are a bit complicated to use and the Configuration of the electronic signature is also a bit complex, so it would be excellent if a discussion forum was implemented within this platform where there are articles that help you to adapt to the platform, since new users can have various complexities when it comes to adapting. However, despite the fact that the learning and adaptation curve of this platform is a bit complex, Jaimito believes that the general platform works wonderfully, all of its functions. It is objective and helps ensure that the electronic signature is totally successful at all times, this platform will never provide you with any type of error, the electronic signature will always be available, in addition to analyzing contracts from anywhere in the world, use your application for mobile phones , both the application for mobile phones and the version for computers work great, there are no problems or delays when sending documents or contracts to your clients.

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  • Name: Maria G.
    Job Title: Software Engineer
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple process to send contracts to all our clients.

    Date: May 16 2022

    Summary: Our overall experience is satisfactory on a large scale. With DocuSign we have saved a lot of money in doing physical negotiations, we can do everything online, all the contracts, all the digital signatures, all this is done online. All our employees are happy to use this great platform, without a doubt it has changed the perspective of our entire company, it has changed the way of trading as this software promotes a sustainable business, reduces the use of paper unnecessarily and also saves a lot in material costs for physical contracts, as this is all done online. Another thing that I love about this great software is that all the contracts are stored within the DocuSign system, it is not necessary to store the contracts made in an external storage system, all these contracts will remain safe within your DocuSign account at at all times and you will be able to access them without any type of limit. Keeping a record of all the contracts within the platform is undoubtedly a very satisfactory process and it helps to have a record of everything that has been done in the company.

    Positive: DocuSign is our main mechanism for contracting with digital signatures, it is being used mainly by the corporate sector of our company, but over the months we have also involved it in the various areas of our entire company, since in all areas contracts are made and digital signatures are necessary to speed up the process. DocuSign has a great digital signature mechanism that is certified at all times, it has all the security certifications which allows contracts to be totally reliable for all our clients, the main use we give to this software is to make contracts with all our clients, within this software we can make the digital signature with a single click. Another thing that I like about DocuSign is that it allows me to send all the contracts directly to a specific email, so it is not necessary for me to open an external inbox to send these contracts to our clients. Another of the satisfactory things that every kitchen has is that it has relentless security so that the Document cannot be altered at any time, it has encryption security which helps that the information contained in the contract cannot be modified by any manager. files or documents. I must also mention that I love the way I can streamline purchases within my company, we are a real estate agency which sells properties very often, and using this you are good means a lot to us since beyond making a contract online , we can also track that contract, with this software we can track the specific purchase, we can approve the processes much faster and confirm the purchase when the customer had already signed the digital contract, the platform will notify us when the client has already notified the firm. Another thing that I love is that it is not necessary to make specific signatures for each contract, it is only enough to register a digital signature Within the platform, this signature will be stored in your database and you can use it for each contract, it does not You need to write a signature every time you go to make a contract.

    Negative: At no time have I had any problem with DocuSign, since we have been using this platform I feel comfortable with each and every one of the features that it has brought us over time, using this platform means saving a lot of money and a lot of work within the processes of buying and selling properties. DocuSign speeds up our property sales process, we can track the sale that is being made within the platform, it is not necessary to carry out any complex paperwork to be able to carry out a negotiation, everything can be done online, the negotiation with the client , the conversation with the client, all the benefits of the negotiation that the client will have, all of that will be handled through this platform, this without a doubt helped make our sales process much more satisfactory and saves us time in a great way. We have no complaints with this software we are happy with all the benefits and the functionality is so perfect that it has given us over time.

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  • Name: Gary D.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple and Secure To Use

    Date: Aug 29 2021

    Summary: There are better doc signing software out there. This security may be among the best but it definitely is not the most feature-rich software in this category. There is a hole in value not being delivered to users of this software. It looks strong and secure. Its best characteristics.

    Positive: High level of security for executing legal contracts. It's the trusted software in this category. Not complicated.

    Negative: Too finite of features for a document type software. The makers could get more creative and add more value to this software for users, especially at the high price points.

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  • Name: Mark J.
    Job Title: Marketing Assistant
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Closing contracts in our company is now easier.

    Date: Feb 23 2021

    Summary: If you are looking for some software that allows you to carry out contracts, businesses and electronic signatures, DocuSign will undoubtedly be the best option. This platform is very easy to use, it has a very attractive and comfortable user panel, which allows the conclusion of all types of contracts on any specific service. In addition, DocuSign incorporates ISO, GDPR and CSA STAR type certifications, certificates that help make contracts even more secure and that electronic signatures can be completely confidential. I am satisfied with the service that DocuSign offers me, it is a very beneficial platform for us in our real estate sector.

    Positive: DocuSign is a platform specially created for the administration and placement of electronic signatures. What I like the most about DocuSign is that it is a service that allows me to perform several signatures simultaneously, in addition, the DocuSign service allows me to sign from any device, no matter if I am from my mobile device, in the same way I will be able to enjoy the electronic signature service without any problem. Another thing that I like about this platform is that I can enjoy excellent plans with a totally accessible price, plans that have discounts to be able to carry out electronic signatures without having to pay so much. In our company we use DocuSign to be able to carry out various types of contracts and facilitate electronic signatures for all our clients in the real estate sector.

    Negative: You have never had a problem with DocuSign. We use this software to be able to provide an electronic signature to all our clients. In these times of the COVID-19 pandemic, DocuSign has been totally beneficial for us, because we can contract real estate services without having to move from our workplace. DocuSign is a platform without any flaws.

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  • Name: Jesus C.
    Job Title: Corporative Sales Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    General satisfaction thanks to electronic contracts.

    Date: Feb 19 2021

    Summary: In our company, real estate negotiations are quite important because all these negotiations involve contracts and signatures that must be mandatory to complete the business. DocuSign has been a platform that has helped us a lot to carry out these businesses, because it has helped us to carry out digital signatures and contracts that can simplify the hiring of all our clients. DocuSign has been quite fast, sends the electronic signatures in a matter of seconds and speeds up the negotiation process a lot. I am happy with DocuSign and its general functionality, I have not had any problems.

    Positive: DocuSign is an excellent platform for the storage and distribution of all types of business contracts. One of the things that I liked the most about DocuSign is that it has a fully accessible premium plan and that it offers good functionalities, DocuSign is able to offer an instant service for sending contracts, for electronic signatures and for online negotiations where they should be electronic signatures. I really like having the ease of doing negotiations and electronic signatures with the help of DocuSign, since it saves me a lot of time and allows me to sign contracts without leaving my job.

    Negative: The free version of DocuSign is too limited, it only allows you to send very few contract signatures and this limits the effectiveness that new users of DocuSign can have. I believe that the free trial should have a more extensive limit that allows new users to do more contract signings and to enjoy digital signatures properly. On the other hand, I consider that I have not had any failure with DocuSign, this platform has always been stable to help me to finalize my negotiations online.

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  • Name: Karla G.
    Job Title: Marketing Specialist
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Administrative tool for electronic signatures

    Date: Feb 17 2021

    Summary: DocuSign has provided me with the help of being able to maintain relationships with clients thanks to the fact that I can have their signatures for contracts without having to visit them or when they are very far from my location. This platform has given me the access to manage my company in a calm way without the need for so much paperwork or lost documents.

    Positive: With DocuSign I can make electronic signatures as well as my clients sign through this platform if a contract is required. It is very good as it drastically reduces the paperwork that was previously had within the company when it came to extensive contracts. Everything is registered within the DocuSign platform so there will be no problem of losses when an important document is signed. It also has the facility to customize the contract to the style of the company as well as suggestions.

    Negative: This platform has a free version which allows you to test electronic signatures within DocuSign, however it has many limitations that prevent you from fully testing before buying the final product. Sometimes the mobile application tends to lag a bit when the pages of the document are being flipped for review before signing.

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  • Name: Shruti K.
    Job Title: SMM Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Signing documents makes Easy, Simple and Quick

    Date: Jul 05 2020

    Summary: DocuSign provide us basic features like we can send documents or agreement for signature. It tracks, saves and store without leaving Salesforce. While signing it captures all the information. It's a user friendly software with easy interface. It can be used within Google Drive , Gmail, Google Chrome.

    Positive: DocuSign esignature enables us to signing at any time. Using this software we can easily send documents and upload file for signing. We can also send reminders and check signing status. At very affordable cost and fewer errors we can complete our agreement. Its mobile app for Android, iOS makes it User friendly. This software can be used for free trial package. Its very reliable, simple and secure app.

    Negative: There is no issues with this software. Very easy to use. So no cons till now found.

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  • Name: Anonymous (Verified)
    Job Title: Software Developer
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Enterprise digital signature solution

    Date: Jun 25 2020

    Summary: DocuSign is an enterprise ready e-signature solution which is overloaded with features. It is highly secure & integration-ready making it great for any corporate use. But the high pricing makes it less widely accessible.

    Positive: Clean interface - easy to use.
    Cloud based - access from anywhere.
    Highly Secure encryption.
    Ready to use Document Templates.
    Integrations with almost all cloud storage platforms.
    Great API for custom integration.
    30 day free trial.

    Negative: Very Expensive compared to alternatives available on market.
    There should be an offline application as well.

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  • Name: Cristina B.
    Job Title: Marketing Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Happy with the performance that DocuSign has had in digital signatures.

    Date: Feb 02 2023

    Summary: In our company, the signing of contracts has become a completely simple task, we have been able to sign contracts for our clients in a matter of seconds, in addition, all these signatures have international security certificates. I feel how using DocuSign, it has made it possible for us to have direct contact with the client, it has made it possible for us to inspect and monitor very closely when a client has signed a document, also, if we have inserted several signature fields, we can know exactly how many people are left to sign a document. In addition, using DocuSign is also possible offline, which ensures that we can edit contracts, create contracts from scratch, use contract templates and documents without the need for an internet connection. I am happy that I am currently using DocuSign.

    Positive: We started using DocuSign because we noticed that we were having a higher volume of documents to sign, this was an essential solution to facilitate the signing process. I really liked the way I was able to create documents from scratch in DocuSign, as well as allowing me to edit any documents that had been previously created on other platforms, this made it possible for me to insert digital signature fields into documents that had been previously created. I also liked how easy it was for me to insert new signature fields, each signature field is writable, and I can insert the name of the person signing into each signature field, this ensures that we receive the correct signatures on the right place, plus DocuSign's system allows you to drag and drop these signature fields throughout the document, making it very easy to add a digital signature to a document. I loved DocuSign's reminder system; Every time we send a document to be signed to a client, the platform is responsible for sending an alert to the client and also sends reminders when the document has not yet been signed, which is very good.

    Negative: DocuSign has made me feel comfortable due to the ease with which it generates digital signatures, however, there is one thing that I have really disliked. DocuSign does not have any type of function that serves to control the remunerations or the inflow of money from the signed contracts; this function is very important as in our company we use DocuSign to close contracts with customers and with employees, so this function would be great for us, it would help us to have a perfect accounting of the amount of money collected through these closed contracts, I hope that this function be implemented in DocuSign to expand the functions of this platform.

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  • Name: Anonymous (Verified)
    Job Title: Marketing Manager
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good software but needs improvements

    Date: May 09 2020

    Summary: Good software that needs a few improvements to become perfect.
    It's also pricey compare to other similar products on the market.
    Customer service is great and responsive.

    Positive: Multiple different signatures by different users.
    Ease of use - easy to upload documents and get them signed.
    Email attachments - documents can be sent as email attachments.
    Email reminders.

    Negative: Has a few bugs so toggling between different signatures doesn't always goes smoothly.
    Very Pricey.

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  • Name: Chet N.
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Works but is pricey

    Date: Apr 21 2020

    Summary: Overall it's a good option. It's HIPAA compliant which is a big bonus when it comes to digital document signing.

    Positive: Great product for signing documents. Set up is doable and lots of use cases can be accommodated to your needs.

    Negative: It's a bit pricey and confusing to figure out at first.

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  • Name: Andrew B.
    Job Title: Manager, FP&A
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Does the basics. Very secure. Otherwise, meh

    Date: Apr 10 2020

    Summary: I've used this basically my whole career and it's good, but not great. I'd definitely look around for other products before going with this.

    Positive: When security is important, DocuSign shines. Works well across platforms and on mobile, which makes signing on the go very easy.

    Negative: While it does the basics well, it still feels like a product built 10-15 years ago. Have also run into bugs where it won't cc the proper parties once a document is executed

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  • Name: Dan W.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Docusign's policy is not to refund monies for their mistakes

    Date: Dec 15 2024

    Summary: I have been a member of Docusign since 2019. I paid them $300 a year for using their services as a single user. I found out that
    they double charged me for last year's membership. I called
    and talked to them, and they admitted that they had overcharged me $300. But they would not be able to refund me the $300 because their company policy is never to refund money even though they admitted that they made the mistake.
    I did end my membership with them in November 2024. I have a
    problem with a company that treats their customers like this. I
    have a problem with dishonest companies that do not stand behind their word. And then I found that they are not a Better
    Business Bureau member and I see that they had 183 complaints in the last 3 years. They had 83 complaints
    just in the last 12 months.
    I searched online for another service that could do the same
    thing that Docusign was doing for me. and I found a new service
    called Adobe Sign. Basically I have clients that signs contracts.
    I use their “request e-signatures service”. They actually
    do a better job than Docusign did. I was able to use their trial
    services for a few days before I became a member. I pay them
    $13 a month and there is no limit on how many e-signatures I
    receive from clients.

    Positive: I was a Docusign customer since 2019.

    Negative: They cheated me out of $300.

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