DiliGenie Description

Streamline your IT operations by leveraging our DiliGenie ITSM solution, which is designed to simplify business workflows and boost overall productivity. This ITSM solution efficiently automates the management of incidents, service requests, and problem resolution processes, allowing businesses to focus on their core functions. By implementing this solution, organizations can expect a significant reduction in manual efforts and an improvement in service delivery.

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Company Details

Company:
Diligent Global
Headquarters:
United States
Website:
diligentglobal.com

Media

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Product Details

Platforms
Web-Based
Windows
Mac
Types of Training
Training Docs
Webinars
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

DiliGenie Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

DiliGenie User Reviews

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