Descartes Localz Description
The Descartes Customer Engagement Platform, formerly known as Descartes Localz, enables businesses to revolutionize their last-mile delivery and field service operations through a comprehensive web-based portal that allows customers to monitor their orders and appointments in real time, engage with support teams via chat, and provide immediate feedback. This platform streamlines personalized communication and features self-service options for tracking orders, confirming appointments, canceling, rescheduling, and managing click-and-collect processes through dedicated applications for both customers and staff. A global network of partners, along with seamless integration with Descartes’ routing, dispatch, and mobile workforce solutions, guarantees data integrity and enhances operational effectiveness. Additionally, customizable dashboards present key performance indicators, trends in customer feedback, and service exceptions, enabling teams to minimize missed appointments and better allocate their resources. Ultimately, this platform not only enhances customer satisfaction but also drives efficiency across the entire delivery and service process.
Descartes Localz Alternatives
Dispatch Science
Dispatch Science automates and optimizes all your deliveries.
As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app.
As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes.
Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms.
Our solution can be used in any industry where deliveries are required, such as:
-Courier and parcel delivery
-eCommerce last mile deliveries
-Manufacturing distribution
-3PL
-Restaurant, food and beverage distribution
-Medical, hospital, and pharmaceutical deliveries
-Retail last mile distributio
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CXT Software
CXT Software is redefining delivery logistics with technology that’s autonomous, intelligent, and built for trust.
Designed for courier and last-mile delivery companies, our platform empowers teams to automate dispatching, streamline operations, and ensure secure, compliant deliveries. From recurring route work to time-critical shipments in industries like healthcare, retail, and distribution, CXT helps logistics businesses scale with confidence.
Our complete solution includes robust operations tools, a high-performing driver app, and a configurable client portal — all working together to simplify logistics management and improve service outcomes.
With more than 25 years of innovation behind us and a customer base across North America, we are leading the evolution from manual processes to AI-powered TMS platforms that think ahead, respond instantly, and run with minimal oversight.
Ready to modernize your delivery operations? Schedule a no-pressure demo and see what’s possible with CXT Software.
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Elite EXTRA
Elite EXTRA: Transforming Last Mile Logistics
Elite EXTRA is dedicated to revolutionizing last mile logistics with its state-of-the-art software suite. Our goal is to streamline your logistics processes, enhance your profitability, and deliver exceptional customer experiences. Since our establishment in 2008, we have been at the cutting edge of logistics innovation, serving over 325,000 users globally.
Advanced Solutions for Simplified Logistics
At Elite EXTRA, we recognize the challenges inherent in last mile logistics. Our software suite is crafted to address these challenges directly, offering powerful tools that optimize routing, improve delivery accuracy, and ensure timely deliveries. By utilizing our solutions, businesses can reduce operational costs, boost efficiency, and exceed customer expectations.
Commitment to Excellence
Elite EXTRA is more than just a software provider; we are your partner in success. Our team is dedicated to hard work and treating customers with the utmost respect. We recognize that every business is unique, which is why we offer personalized support and tailored solutions to meet your specific needs.
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Routal Planner
Routal Planner allows you to plan and optimize your routes in just minutes. This will save you hundreds of hours and increase efficiency by more than 30% in your last mile logistics.
It is so simple to use, you can start planning routes in no time and save time.
Routal.com is trusted by large companies such as Volkswagen and Heineken, but there are hundreds of small- and medium-sized businesses that have grown because of the improvements in their processes.
Plan your routes, including weight and volume restrictions. You can send the routes to your drivers' mobile phones and keep control of your operation at any time.
To let your customers know when their route begins or ends, send them direct messages. You can reduce the number of failed deliveries and increase customer satisfaction.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
Descartes
Year Founded:
1981
Headquarters:
Canada
Website:
www.localz.com
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support
Descartes Localz Features and Options
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