Deepdesk Description

Enhance the capabilities of human agents with AI-driven Agent Assist to improve concurrency, decrease response times, and reduce costs in your contact center, ultimately leading to happier customers. Our advanced neural networks leverage your historical data to offer automated suggestions that deliver the most effective responses to customer inquiries. With each new customer interaction, the results continue to improve, leading to a noticeable increase in employee response times and concurrency. We track our success by measuring the number of characters automated during conversations, providing real-time insights into the savings generated. Our AI comprehends customer dialogues and streamlines the automation of repetitive tasks, fostering satisfaction among both customers and employees while lowering operational expenses. Deepdesk stands out as your go-to platform for AI-driven customer support automation, capable of understanding conversations, facilitating the automation of routine processes, and ensuring that your customers remain satisfied all while keeping costs down. As businesses increasingly adopt these innovative technologies, the potential for enhanced customer service continues to grow.

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Pricing

Pricing Starts At:
€500 per month

Integrations

No Integrations at this time

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Company Details

Company:
Deepdesk
Year Founded:
2019
Headquarters:
The Netherlands
Website:
deepdesk.com

Media

Deepdesk Screenshot 1
Deepdesk Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Mac
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Online Support

Deepdesk Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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