Customerly Description
Customerly simplifies the process of providing exceptional support to your clients as your business expands. It enables you to foster significant connections with your customers via text and video, all while managing incoming messages through a user-friendly dashboard. With Customerly's smart marketing automation, you can effortlessly scale your operations. Understanding user feedback about your service has never been more straightforward. By combining advanced automation with a focus on human interaction, Customerly serves as the customer service solution your clients have been searching for. You can set up automated communications to engage with customers throughout their journey, from initial awareness to becoming loyal advocates. This seamless integration of technology and empathy ensures that every customer feels valued and heard.
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SurveyLegend
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Key Features:
Unified Omnichannel Inbox: Manage all conversations across all channels in one place, without losing context or personalization.
Campaigns & Conversational Marketing: Engage customers at scale with segmentation and hyper-personalization, turning one-to-many outreach into one-to-one interactions.
AI Copilot & Workflows: Automate Tier 1 support, summarize interactions, and create custom workflows that integrate seamlessly with your tools.
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Pricing
Pricing Starts At:
$24 per month
Free Version:
Yes
Free Trial:
Yes
Company Details
Company:
Customerly
Year Founded:
2017
Headquarters:
Ireland
Website:
www.customerly.io
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Webinars
Customer Support
Live Rep (24/7)
Customerly Features and Options
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Customerly User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Not reliable at all Date: Apr 21 2020
Summary: Overall, you'd be better off with using another program that is more reliable and works consistently.
Positive: The software is good and works but it's not reliable at all. We had so many issues trying to keep chat threads consolidated.
Negative: Reliability is critical when it comes to your leads and live chat.
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