Customer Alliance Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Customer Alliance Alternatives
Innsoft
Innsoft is a hotel management software provider that offers a simple, straightforward and value-oriented product.
Our intuitive and fully customizable motel software & hotel software will streamline your hotel operations. Innsoft focuses on hotel management software for small and medium-sized properties up to 350 rooms.
Innsoft's Check-Inn is a Windows-based, flexible and easy-to-use property management software that is trusted by thousands hotels across the country. Our U.S.-based support experts provide excellent service to our customers, making training and operations fast and easy.
Connect-Inn Channel Manager allows you to manage 100+ travel sites from a single platform, while reservations are booked instantly into your hotel software. Include the Connect-Inn booking button to allow reservations to made directly from your hotel's website.
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DoctorConnect
DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue.
Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow.
With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.
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Rannko
Rannko provides an efficient and straightforward Review & Reputation software designed to enhance customer experience by managing reviews, online listings, and overall reputation in the most impactful areas.
Our Aim
By recognizing the intricate ways in which reviews and precise online details influence businesses, we strive to support the improvement of businesses through a comprehensive yet user-friendly suite of review and reputation tools. This approach allows you to attract new customers while cultivating the positive reputation you deserve.
Why are additional reviews essential for businesses?
Companies with a higher volume of reviews typically achieve better rankings in search results, and those boasting an average rating of 4.5 stars or higher enjoy even greater visibility. Furthermore, platforms like Google monitor your online reputation through metrics related to customer interactions, such as your response rates or how promptly you address inquiries on Google My Business. With Rannko, you can significantly enhance your reputation and stand out in the competitive market!
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Loopon
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
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Pricing
Pricing Starts At:
79.00€ / month
Free Trial:
Yes
Integrations
Company Details
Company:
CA Customer Alliance GmbH
Year Founded:
2009
Headquarters:
Germany
Website:
www.customer-alliance.com/en
Media
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support
Customer Alliance Features and Options
Reputation Management Software
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Customer Alliance User Reviews
Write a Review-
I just works! the support team is awesome and super helpful! They go above and beyond to make things work for me! They also engage their product people directly with me when needed!
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