Fredhopper Description

Fredhopper is an enterprise-grade AI product discovery engine built to help retailers and fashion brands elevate their digital commerce performance. As a Crownpeak solution, it blends powerful AI capabilities with merchandiser control, allowing brands to curate experiences while automation handles complexity at scale. The platform enhances online shopping through intent-driven AI search, advanced recommendation engines, and intelligent merchandising tools that adapt to global and local market dynamics. Retailers using Fredhopper report significant improvements in conversion rates, average order value, and operational efficiency. Its personalization technology delivers tailored shopping journeys across channels, transforming browsers into loyal customers. With a Shopify Marketplace app and enterprise integrations, Fredhopper brings advanced product discovery capabilities to modern storefronts without friction. Designed for brands expanding internationally, it supports localized experiences while maintaining brand identity and strategic objectives.

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Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Rezolve Ai
Year Founded:
2016
Headquarters:
United Kingdom
Website:
www.crownpeak.com/fredhopper/

Media

Fredhopper Screenshot 1
Fredhopper Screenshot 1 Fredhopper Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Fredhopper Features and Options

Personalization Software

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

eCommerce Personalization Software

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Fredhopper User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Product owner
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A good evolving tool with a vision and flexible & cooperative team

    Date: Jun 04 2021

    Summary: Loved working with them and brainstorming together to find creating solutions to consumer problems. their openness to make it work with anything and everything is really good. So, I'd recommend them any time to other people who need the tool.

    Positive: A lot of easy controls in their merchandising studio for everything from filters to ranking to result modifications to search settings, to presentation attributes to a lot of custom triggers that you might need on front end, while allowing to incorporate their AI modules of AI scores and AI search as per choice.
    we are dealing with a wonderful supporting team with enough flexibility to offer you their time to find solutions together and not just dump that this is what it is and you deal with whatever you want to do on front end. they are happy to put smaller customizations in place for clients which are more configuration oriented on their side that makes it a worthy relationship.
    They are evolving their integration mechanism to be completely API and streaming based that would be cutting edge in industry.
    Their preview environment is good (could be made more useful with UI/uX improvements as well), also allows a prepublished and published API version from the same environment. they can offer n number of test and live environments as per our need.

    Negative: Bit naive initially if you are integrating based on CSV files. localization of values is troublesome. handing of date attributes is out of question. every piece of consulting is charged, so need to use those wisely. there are some UI/UX lag in the tool that should be improved soon, specially on the preview tool.

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