ComplyCube Reviews

Summary: Our experience with ComplyCube has been great. The platform has made our AML/KYC compliance process much more efficient and effective. It's user-friendly and has a wide range of features that have made it easy to navigate and implement. Plus, the team has been absolutely fantastic to work with - they've been there to support us every step of the way.

Positive: I am not a tech expert, but I found the platform intuitive and straightforward to navigate. The range of features available is impressive, and I especially appreciate the robustness of their biometric verification and electronic identity data verification. It makes us feel confident that we're doing our due diligence when it comes to AML/KYC compliance. The platform's security measures, access controls, and audit capabilities are also incredibly reassuring in such a highly regulated industry. But, what I love most about ComplyCube is how it has simplified our customer onboarding process while still being compliant. We've reduced the time and resources required, which has allowed us to focus more on serving our customers.

Negative: Generally, I'm very happy with ComplyCube. If I had to suggest an improvement, it would be great to have a native business intelligence extension, but that's just a minor point.

Summary: Our experience with ComplyCube has been great. Their team has been very supportive and responsive, and their platform and consulting services enabled us to meet our compliance needs quickly and easily. We are impressed with their quality of service and would recommend their solutions, especially their generous Startup Program, to other businesses.

Positive: There are several things that I liked about ComplyCube. Firstly, I really appreciated ComplyCube enrolling us in their startup program and providing us with an incredible offer to help us get going and grow the business despite our limited resources. Secondly, their API, docs, and snippets are pretty straightforward, which helped our tech team complete development in just a few days. Last but not least, Their platform and consulting services have enabled us to meet all our compliance needs and ensure that our payment partners and channels are satisfied with our compliance processes and checks.

Negative: Honestly, there isn't much that we didn't like. Their platform and services have been really helpful for our startup, and they provided us with excellent support throughout the onboarding process. The only thing that I can think of is that we had some initial confusion about how to set up their services, but their team quickly cleared up any questions we had.

Summary: Based on my experience, ComplyCube is a game-changer for financial services businesses seeking to simplify their compliance processes. All the companies I have worked with to integrate ComplyCube’s offerings, often replacing legacy or expensive solutions, are extremely satisfied with the product. The automation and exceptional customer support make ComplyCube a highly recommended and my go-to solution for AML, KYC, and IDV requirements.

Positive: As a consultant, I appreciate ComplyCube's comprehensive suite of AML, KYC, and eIDV features, which makes it easy for financial services companies to comply with regulations, verify customer identities, and screen for AML/CTF risks. The system's automated capabilities and exceptional customer support make it an excellent choice for businesses looking to streamline their compliance processes and improve their bottom line.

Negative: While there is always room for refinement in any product, my experience with ComplyCube has been overwhelmingly positive. Any minor issues I encountered did not significantly impact my use of the platform. And when I recommended rule-based customer journeys as an additional feature, the ComplyCube team took it in and baked it into their roadmap. I look forward to seeing this enhancement incorporated into the platform in the future.

Summary: Working with ComplyCube has been an absolute pleasure from start to finish! From our initial engagement to the warm welcome call and smooth integration journey, everything has been fantastic. Their product is great, and their team has provided excellent advice and support along the way. I couldn't be happier with my experience so far!

Positive: The service is feature packed, easy to use and customize, and offers multiple integration channels. I highly recommend their startup program too, as that got us to launch our product with free credits.

Negative: There's nothing to dislike so far. The services and support offered by ComplyCube have both been excellent.

Summary: Overall, I found ComplyCube to be a reliable and trustworthy identity verification provider. We’ve been happy partners since we switched from the previous provider. They now power our due diligence offerings to highly regulated customers in the financial services sector. I would highly recommend them to any business looking for a comprehensive solution to their identity verification and AML & KYC needs.

Positive: I really liked ComplyCube’s all-in-one approach to identity verification, AML, and KYC compliance. Basically, with one vendor solution, we're able to tick off multiple regulatory obligations whole, offering a good customer experience. Their platform is also easy to use, and their customer support team is always available to help. I also highly appreciate their expertise in global regulations and their ability to help us navigate the different requirements for different regions. The new SDK releases they put out have made the identity verification process even more efficient.

Negative: To be honest, I didn't have any major issues with ComplyCube. Their customer support team was always responsive and helpful, and their platform is easy to use. They were able to assist us when needed, and I appreciated their willingness to work with us to find solutions for specific requirements in certain regions.

Summary: Overall, our experience with ComplyCube has been excellent. The solution offers a comprehensive range of checks, and its user-friendly platform has helped us automate manual workflows and streamline the onboarding process for customers. The team's openness to feedback during quarterly meetings has also been a big plus, and we appreciate the ongoing engagement. ComplyCube has helped us ensure compliance with AML/KYC regulations while providing a top-notch customer experience.

Positive: We've been using ComplyCube for a couple of years, and it's been a game-changer for our AML/KYC compliance needs. The extensive range of checks and user-friendly platform have streamlined our onboarding process, saving us time and costs while improving efficiency and compliance. We appreciate the team's openness to feedback, and it's been a positive experience overall. Highly recommend it!

Negative: No complaints here! We've found ComplyCube to be a great AML/KYC compliance tool for streamlining. As mentioned earlier, the team's openness to feedback during our meetings is a big plus, and I'd definitely recommend giving it a shot.