Cloud9 Description

Cloud9 enhances trading environments by offering a comprehensive range of communication, analytics, and transcription solutions. Our cloud-driven platform revolutionizes trader interactions with a dependable, cost-effective, and compliant service tailored to the specific requirements of institutional traders. The Cloud9 framework efficiently gathers, organizes, and presents real-time metadata and transcriptions. This carefully designed workflow enables firms to effectively capture voice data, providing a thorough insight into market intelligence for front office operations. With APIs connecting to leading industry voice infrastructure providers, Cloud9 ensures superior connectivity, seamless third-party integration, and valuable data sets for the trading floors of both today and the future. Additionally, our platform is built to adapt as the market evolves, ensuring that traders remain at the forefront of innovation.

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Company Details

Company:
Symphony Communication
Year Founded:
2014
Headquarters:
United States
Website:
symphony.com/voice/cloud9/
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Media

Cloud9 Trader Voice

Cloud9 Trader Voice

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Product Details

Platforms
Web-Based
Customer Support
Business Hours
Online Support

Cloud9 Features and Options

Call Accounting Software

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Cloud9 User Reviews

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