Clootrack Description

Respond to customer perceptions more rapidly than ever before by uncovering and prioritizing your key brand drivers. Evaluate your brand equity in comparison to competitors and identify emerging trends within your industry. Ensure your marketing strategies and positioning align with current trends while gaining insights into your customers' beliefs. Communicate effectively by resonating with their language and understanding how shifts in customer perceptions influence your brand. Utilizing the power of Artificial Intelligence, our analytics platform examines billions of customer opinions from diverse data sources in real-time to highlight the topics that matter most to consumers. Clootrack expertly differentiates between valuable reviews and trivial remarks, while also grasping the emotional weight behind opinions to pinpoint customers’ urgent needs with clarity. This comprehensive understanding empowers brands to adapt and thrive in a constantly evolving market landscape.

Integrations

No Integrations at this time

Reviews - 3 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Clootrack Software Labs
Year Founded:
2017
Headquarters:
India
Website:
clootrack.com

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours

Clootrack Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research Software

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Text Mining Software

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing Software

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Qualitative Data Analysis Software

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Clootrack Lists

Clootrack User Reviews

Write a Review
  • Name: Tosu G.
    Job Title: Social Media Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Automation saves time.

    Date: Apr 08 2019

    Summary: Automates common tasks in Twitter and gets more relevant followers

    Positive: Automatic Tasks
    Topic Filters helps in avoiding unrelated tweets
    Need very less time

    Negative: Need more bulk actions for Likes and Follows
    Mobile App will be much helpful

    Read More...
  • Name: Sofia J.
    Job Title: Social Media Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Automation is fantastic

    Edited: Apr 04 2019

    Summary: Increase in engagement and regular tasks keep the account active throughout the day.

    Positive: Task Automation works like magic.
    Follow and Unfollow suggestions.
    Tweets to like and reply.

    Negative: Can't schedule custom posts.
    Because of some twitter restrictions, can't fully automate some tasks like like and follow.

    Read More...
  • Name: Odis H.
    Job Title: Brand Marketing Head
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Intergration with Hootsuite is much Helpful

    Date: Apr 03 2019

    Summary: I'm using Cloohawk plugin in hootsuite for last 4 months.
    I have seen good improvement in followers count and engagement.

    Positive: Simple Interface
    Saves time
    Hootsuite Integration is useful
    Good improvement in Engagement

    Negative: Only available for Twitter
    No separate mobile app. But, web app is working well.

    Read More...
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