ClickSend Reviews

Summary: Amazing product, great design, really cant go wrong with how easy it is to use and how much it helps.

Positive: Works great, easy to use, helps managers, CEOs, and the like get in touch with their employees to help with marketing, reminders, and more. It really is a great and helpful product.

Negative: Can be a bit buggy at times and flat out not work until it is reset.

Summary: I would definitely recommend using this service as it made my life 100% easier and I see myself using this service in the future as well as recommending this service to others.

Positive: Emails sent out very quickly, worked as planned, no API downtime, very easy to use once you get the hang of it. I used this service as a method to mass email market to my customers and all of the emails sent generating more activity on my website.

Negative: Although it is a wonderful program, starting was a little tough but it takes virtually little to no time to learn how to use the service.

Summary: Very responsive and caring customer service. The best thing about this platform is the availability of wide choices like I can use their services for SMS, MMS and even physical letters & Postcards.

Positive: Great for managing integrated SMS, e-mail and postcard marketing.

Negative: N/A.

Summary: Overall, this is the best product I ever ordered in this year so far and I’ll continue to shop with y’all.

Positive: It’s very important and useful in my office I like the way it operate and the quality of the product.

Negative: The price is the only problem because some people might not be able to afford it.

Summary: Might be a con but I thing it is more of a nice to have so I put this suggestion here. I would love to have a template that i could use for all or at least most of the different channels. Say I want to send a message to all my customers but only have phone to 30%, e-mail to 50% and fax to 10% and the rest is a mix between fax and postal address. It would have been nice to have one template build a complete message to all. Where I also could se what the different messages would look like so I could adjust the text accordingly. If I combine with SMS i know it will be only text and a short text whilst the rest might get also a picture and som extra text. If i can see it before sending it it will give me an even easier way to communicate with my customers and I can accept to use this system for all my communication even though i have to pay a small amount per message (even for e-mail). The functionality and ease of use will still make it much better.

Positive: Extremely easy to use still the support is there if any thing happens or if i am unsure on what to do or how to get the best result. I get a great overview and see the results directly which is very good even though I guess it is even better for larger companies as mine is possible to overview anyway. I also love the fact that you can mix the channels and not only use SMS and MMS.

Negative: The statistics is a bit limited as it only shows the last month and I would like to dwell into the history of all transactions and look for previous campaigns etc. Might be that I am not an expert and that there are functions for this but the it might be in need of an easier setup to allow me to understand this better. But overall the system is very effective and I can't find many cons with the actual service.

Summary: Overall, I'm glad I got to know ClickSend and will continue to work with it in the future. You also have a great newsletter that puts you in a good mood.

Positive: I love the different connections and interfaces to external providers. They always respond quickly to support questions.

Negative: The internal CRM system could be structured a little better. Services in German.

Summary: Once the information is in the program we find it easy to use, cost efficient and wouldn't be without ClickSend to run our communications.

Positive: We run a trucking business so need to send out a roster to our drivers. This changes daily as do the drivers so the ability to select who needs to get the message makes logistics so much easier. Any notification during the day is a simple click and send. The ability to set up categories is great, we have drivers, shareholders and owners. This makes it easy to find who we need to message.

Negative: I guess it was just different to what we had previously used so it took a bit to set up and get used to using.

Summary: Awesome service that i like and will never miss again. Easy to use and a fair price structure. I like it so much.

Positive: Automatically sending sms and mails to my customers. I love this service and the cheep price structure.

Negative: Newsletter has very much informations, maybe too much for my opinion.

Summary: Whenever there's a public holiday we need to contact our customers about changes to repayments billed that day. It's so easy to upload a list of contact numbers from our system and send a message to affected customers.

It's amazing to see how quickly customers receive messages and take action. They just weren't seeing their reminder emails.

Our tech lead connected it to our loan management system so repayment reminders automatically get sent 3 days before they're due. This has had a huge impact on repayments being made on time. The boss loves it - for a few cents, our collections team save so much time chasing overdue payments.

Positive: It's so quick and easy to send a campaign, the application is pretty intuitive.
Connects easily with the software we use.

Negative: We didn't prepare for the sudden surge in loan repayments and calls requesting extensions the first time we sent a campaign. We made sure to be ready the second time!

Summary: Great product and very easy documentation. We found everything for our API integration very easy and with the reliability of their SMS delivery we kind of just sit back and let it happen now.

Positive: Great API docs with loads of libraries and amazing message delivery - super quick and super reliable. The best SMS product we've used.

Negative: No RCS, WhatsApp Business, or Facebook messenger for business, yet anyway. We have been told it's coming.

Summary: Overall, ClickSend has been great for sending SMS in bulk, and the price is very reasonable for the excellent service.

Positive: Sending SMS is quick and easy and importing contacts is very simple and intuitive. The customer service is also excellent as my questions were answered very quickly.

Negative: I haven't come across any significant cons, but more free credit would be great.

Summary: ClickSend helps my business. It's easy to use, and they have online chat if you need extra help. Pretty cheap too.

Positive: I use SMS to communicate with my clients, reminding them about paperwork and applications that need to be completed when building a house. The ClickSend website is easy to use to send messages, including an address book and templates that make it quick for me. I get replies back to me email too.

Negative: I didn't know emojis can make your messages more expensive, but their online chat were helpful and explained it to me.

Summary: Overall, by far the best messaging provider. I have been looking for a service that would allow me to send sms texts in bulk and I came across ClickSend. Things were very easy to get started and I have been very pleased so far. The cost was also very reasonable compared to others and I like that fact that I only have to pay for this service when I use it.

Positive: Super reliable and easy to use. Great price and a heap of integrations. We got up and running in minutes.

Negative: No major cons encountered. Could probably have better tutorials.

Summary: In general terms, this platform has been fundamental for our daily work since we have found in it the solution that we need so much, we connect with each of our clients through various ways, since the word has power we have been able to achieve through our marketing and messaging campaigns that ClickSend has provided us to capture the attention of the people we are looking for and with this achieve greater receptivity from each of our clients. Having a clear message and a better distribution of information has given us incredible advantages over what we previously did, these internal types of greater complexity, even the opposite, have greatly improved the time we dedicate to this management, thanks to the fact that It has allowed us to automate various processes that we did not know we could do before and that now that we have this we know that our work management can be much more efficient and that the achievement of our goals is no longer as far away as we saw it before. Having the right tools at our fingertips and the utility it has provided us has been gratifying for our work team, and we are happy to be able to do our job quickly and efficiently, increase productivity and work performance, and considerably reduce the time we had spent on it. been investing, this to allocate this lost time to much more productive things that can bring greater benefit to our company. We found to improve the arrival of our messages, it was a solution that we did not know how to find, now we know that ClickSend has the right solutions to various situations and integrates its tools to achieve it, the recipients now receive their emails in their main panel and that's it not spam so we guarantee that our message will be read successfully. Without a doubt, it is a participant in better communication in a company as well as with customers, it allows us to have a better relationship and integration of information Thanks to the fact that the messaging system has given us the possibility of joining our store and being able to communicate much more fast delivery of orders, thus obtaining satisfaction in each of our customers, which is just one of our objectives. Compared to any platform similar to this one, we prefer 100% ClickSend because its main feature is the ease in sending messages, no more absurd templates or complex configurations, nor the manual loading of data or contacts, it makes everything The above described is nonsense and proposes innovation in the sending of massive messages, thus making our marketing campaign management a simple job.

Positive: The platform has an endless number of base tools that contribute to communication in our company, it provides a dynamic and varied interface as well as being easy to use, everything is together, it creates a significant space in which to navigate and use the platform will always be a pleasure. pleasant experience, where we do not need professional training to start using the platform or manage its flow on a daily basis. Another thing that seems positive to us about the platform is that it provides the API capacity with which it is possible to complement the work and cover much more in marketing campaigns, where we can be as creative as we can with sending text campaigns , postcards and letters. The quality of the work that we have obtained thanks to ClickSend is something that is not achieved in any other platform, in addition to working in real time and being quite precise with all the details. The connection RM comics work has been possible to unite them to be able to send the promotions to each of our potential clients. This integration with the database of our clients has facilitated a lot of manual work. Without a doubt, it also allows us to do massive work where we have been able to cover all the campaigns and the communication system on a large scale without leaving anything out, being much more productive and efficient in the work, previously this was a complicated task due to the fact that sending messages one by one or the automation of this process does not guarantee protection and reliability of what we were doing, instead ClickSend defending number 1 has allowed us to adapt our work system and has provided us with all the security we have always needed.
The messaging integration service was one of the reasons why I joined the platform, however, as we have discovered the endless number of useful tools and functionalities that provide versatility to our messages, we have now found the right tool for our work. of marketing. This tool is important to us because it has allowed us to configure every detail to what our company needs, always focused on guaranteeing the fulfillment of our objectives in a personalized way. Contact management has been very useful because there we can upload all our important contacts and make sure that we can always have them there for any occasion. Last but not least, we've found that we go above and beyond for the quality we receive, the functionality has always been as promised, and we know its cost is truly worth it.

Negative: It really is a difficult job to find negative points, most of the things I have to say about ClickSend are positive and this is because the platform does not provide anything other than positive aspects, its tools are just what we need, it does the job in an incredible way without leaving no detail out and the functionality at the right moment in the management of our work has always been efficient, without interruptions and providing the quality of information that we are looking for. ClickSend is an all-in-one, it integrates and diversifies our work by innovating in various areas that we didn't know about before, getting to know it now and discovering how easy it is to configure and adapt the sending of emails, the automation of calls and messages, and it doesn't come out with this facilitate our work, create a line and a guide of activities the plus we need. There are few negative features that I have to mention, one of them is that it would be nice to have more features that allow us to add a much more dynamic visual aspect to our messages, diversify the templates and make the sending of our marketing campaigns look different. Much more professional and innovative. Another thing is that despite the fact that it has integrations with other tools that allow the use of its database to be able to send our messages in bulk, on some occasions it has been difficult to see the data update in real time, Since if we update a number or delete it sometimes it is not reflected automatically and this prevents us from being able to send our campaign quickly, although this has happened to us we have found the right solution with a little more waiting, and when I can't fix it anymore because the client has always been there to help us. One of the essential aspects for our work is that the flow is always optimal, on a couple of occasions we have come across that the application becomes a bit of a lens and this hinders our work productivity, you have to solve quickly but just in these moments where the platform gets stuck, it interferes with our daily work and hinders our process and adaptation labor.

Summary: Great & simple use! Yet to utilise all services.

But their messaging is great and they have dual use with other services.

Positive: Easy communication between customers & employees. Can't complain can send for free! Great for correspondence & easy to use.

Negative: Difficulty with auto delete system and no receipt msg.