Site24x7
Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.
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ManageEngine EventLog Analyzer
EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.
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ManageEngine ServiceDesk Plus
Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Traversal
Traversal is an innovative AI-driven Site Reliability Engineering (SRE) solution that functions round the clock, autonomously identifying, addressing, and even preventing production issues. It meticulously analyzes logs, metrics, traces, and your codebase to pinpoint the root causes of errors or delays, quickly highlighting the impacted areas, critical bottleneck services, and potential root causes with relevant evidence in a matter of minutes. Leveraging advancements in causal machine learning, reasoning from large language models, and intelligent AI agents, Traversal proactively resolves problems before alerts are triggered, ensuring seamless operations. Tailored for complex organizations and vital infrastructure, it accommodates diverse data types, supports bring-your-own models, and offers optional on-premises deployment for added flexibility. With its straightforward integration into existing systems requiring only read-only access—without the need for agents, sidecars, or any write operations to production—Traversal guarantees data privacy and control. By effortlessly fitting into your observability framework, it not only accelerates the resolution process but also significantly reduces downtime, further enhancing operational efficiency and reliability. Furthermore, its ability to adapt to various environments makes it a versatile asset for businesses striving for uninterrupted service delivery.
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