Cherwell Software Description
Cherwell Service Management (ITSM) is the current choice for IT Service Management. The Cherwell platform is affordable and simple to use. IT teams can implement, automate, and modernize service and support processes to meet the business's needs. However, it does not have the complexity and cost of legacy ITSM solutions. You can choose between subscription pricing or perpetual pricing, on or off-premises, SaaS, Cherwell hosted or public cloud infrastructure.
Cherwell Software Alternatives
Device42
Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT.
Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs.
Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts...
Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more!
As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.
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Auvik
Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.
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EZO AssetSonar
EZO AssetSonar is a powerful IT asset management solution designed to deliver real-time visibility across your digital infrastructure. It enables organizations to effectively track and manage hardware, software, and licenses, helping reduce risk, control IT costs, and stay compliant.
With features like automated software discovery, license tracking, and normalization, AssetSonar tackles common challenges such as SaaS sprawl, shadow IT, and redundant tools. The platform integrates seamlessly with popular ITSM and endpoint management tools including Jamf, Zendesk, Intune, and SCCM, streamlining workflows and enabling continuous oversight of your IT environment.
By automating manual processes and centralizing asset data, AssetSonar empowers IT teams to shift focus from operational tasks to strategic planning. Enhance efficiency, gain full lifecycle visibility, and make informed IT procurement decisions with EZO AssetSonar.
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Serviceaide
Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
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Pricing
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Cherwell Software
Year Founded:
2004
Headquarters:
United States
Website:
www.cherwell.com
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Product Details
Platforms
Web-Based
Windows
Android App
iPhone App
iPad App
On-Premises
Types of Training
Training Docs
Webinars
Live Training (Online)
Customer Support
Online Support
Business Hours
Live Rep (24/7)
Cherwell Software Features and Options
IT Asset Management Software
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM Software
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
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