Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Enterprise Bot
Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.
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Streamer.bot
Streamer.bot is a powerful application aimed at enriching the live streaming experience on platforms such as Twitch and YouTube. It provides a range of automation features through the use of actions, queues, and variables, which facilitate the development of intricate interactions. This software works in perfect harmony with OBS Studio, enabling users to automate their recording and streaming indicators while simultaneously adjusting sources and filters in real-time. Moreover, Streamer.bot can connect with a myriad of services, including VTube Studio, Elgato Wave Link, Crowd Control, IFTTT, Ko-Fi, DonorDrive, Streamlabs Desktop, PolyPop, StreamElements, Patreon, Lumia Stream, VoiceMod, HypeRate, and Pulsoid, greatly expanding its usability. Its adaptability is further bolstered by the capacity to transmit or receive information through WebSockets, HTTP methods, or UDP packets, alongside options for custom scripting using command-line executions and C# code. Furthermore, the software incorporates integration with Speaker.bot, providing enhanced text-to-speech capabilities, which adds another layer of interactivity for streamers. All these features come together to make Streamer.bot an essential tool for anyone looking to elevate their streaming game.
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Chatty
Chatty is a dedicated desktop chat application tailored for Twitch, replicating the feel of traditional IRC clients. It is compatible with Windows and any system that runs Java 8 or newer, enabling users to engage with multiple channels through tabbed interfaces, split views, or distinct windows. This client boasts a variety of features such as the ability to mark favorite channels, maintain chat logs, implement flexible message highlighting and ignoring, customize chat colors and fonts, and choose from multiple themes including a dark mode. Users are alerted when their followed channels go live and can effortlessly launch streams in their preferred browser or utilize external applications like Streamlink for quick access. For streamers, Chatty provides an array of tools to manage stream titles, select games and tags, run advertisements, display recent followers and subscribers, and analyze viewer history through graphs. Moderation capabilities include customizable user dialogs, support for AutoMod, and the option to create personalized commands. Moreover, the client integrates emotes from platforms like FrankerFaceZ and BetterTTV, features a unified bot badge, and supports emote tab completion, enhancing the overall user experience. Ultimately, Chatty is designed to streamline interactions on Twitch while catering to both viewers and streamers alike.
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