Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Social Intents
Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.
Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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Voxal AI
Utilize sophisticated analytics to monitor your chatbot's effectiveness and refine its functionalities for enhanced user interaction. Voxal AI is adaptable, improving sales and customer assistance on various website platforms like Shopify and WordPress. It's particularly well-suited for e-commerce and digital offerings, providing personalized product suggestions and increasing sales. Designed for speed and efficiency, Voxal AI guarantees immediate responses to user inquiries, creating a seamless experience. The training process for your chatbot can be completed in just minutes, and deployment takes only seconds. You can customize your chatbot’s look, behavior, and interactions to fit your brand’s identity and elevate user experience. Furthermore, if you have several AI models, you can conduct A/B testing to determine which one yields the best results, thereby ensuring that your chatbot is continually refined for optimal performance. By selecting different models tailored for each chatbot, you can achieve exceptional outcomes across various applications, maximizing the value derived from each interaction.
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Ribbo.ai
Ribbo.ai utilizes your documents, website content, blog entries, and various other sources to create a chatbot that provides answers tailored to your specific data. By merging the capabilities of ChatGPT with your organization's comprehensive knowledge base, including documentation, website details, customer support records, and any additional data you permit, Ribbo AI ensures a personalized experience. We can effectively train our AI models using a wide array of inputs, such as website content, blog articles, documentation, YouTube videos, and past customer support chat logs. Additionally, every aspect can be tailored to reflect your brand, from the visual design to the chatbot’s conversational tone. You have the flexibility to upload documents in any language, enabling the chatbot to communicate with users in multiple languages as well. For instance, you could upload documents in English and interact with your chatbot in Spanish, facilitating broader accessibility and user engagement. This adaptability not only enhances user interaction but also ensures that your chatbot remains relevant and effective across diverse audiences.
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