Chat Genie Description
Chat Genie represents a cutting-edge virtual assistant powered by artificial intelligence, revolutionizing both customer service and team efficiency. This innovative platform features a conversational AI agent that offers 24/7 support, swiftly responding to inquiries, assisting customers with various tasks, and delivering immediate feedback. By supporting multiple languages, Chat Genie not only cuts down on support expenses but also improves the overall user experience. As a crucial asset for optimizing workflows, it significantly boosts customer satisfaction and operational efficiency. Embracing this technology can lead to more effective communication and stronger customer relationships.
Chat Genie Alternatives
Sendbird
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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RouteGenie
Everything you need in your NEMT program. RouteGenie reduces your costs by creating the most efficient schedule every day based on your vehicles' capacity. RouteGenie customers experience a 10%-20% reduction in vehicle miles and vehicles on the road. Every day brings new trip changes: no shows, driver calls offs, vehicle breakdowns, and new trips. DispatchGenie automatically adjusts in real time, making dispatching decisions and even mutiloading trips. Transportation providers can source trips from many different sources. It is crucial to bring all these information together in one place. ImportGenie provides best-in-class real-time integrations that allow information to flow seamlessly into your systems. BillingGenie makes it easy to generate all your billing, which helps you to maintain your business' financial health. This includes broker billing and CMS 1500 forms.
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Social Intents
Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.
Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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CX Genie
Provide tailored and immediate responses through AI-enhanced support, ensuring customers feel appreciated and understood, which in turn enhances their satisfaction and loyalty. Reduce operational expenses by offering 24/7 assistance, enabling your staff to concentrate on more intricate challenges while the AI proficiently manages standard inquiries. Optimize workflows with features like automated ticket handling and real-time AI suggestions, which can significantly enhance productivity and reduce response times, ultimately leading to increased sales and income. As your business grows, effortlessly expand your support capabilities without sacrificing quality, thanks to the flexible design of AI support solutions such as CX Genie. With a goal of making AI accessible to everyone, CX Genie simplifies the process with just a few clicks. It consolidates various tools into a single unified platform, allowing you to customize solutions that cater specifically to your business requirements. By harnessing sophisticated AI technology, you can provide more intelligent, rapid, and precise customer support, ensuring that your customers always receive the assistance they need. Additionally, this system fosters a culture of continuous improvement, enabling businesses to adapt swiftly to evolving customer expectations.
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Pricing
Pricing Starts At:
$1890
Free Trial:
Yes
Integrations
Company Details
Company:
AIQoD 360
Year Founded:
2015
Headquarters:
India
Website:
www.aiqod360.com
Media
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Product Details
Platforms
Web-Based
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Chat Genie Features and Options
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