Cemantica Description

Understand the true perceptions of your customers regarding your brand compared to your own insights. Our exceptional customer experience platform empowers you to create detailed customer journey maps, develop personas, manage CX initiatives, and seamlessly integrate Voice of Customer (VoC) data. With your CX program actively in progress, we guide you through the creation of journey maps, the execution of your CX program, and the formulation of actionable plans. Your CX strategy is easily accessible through our Cemantica Platform, designed for crafting journey maps and overseeing your CX efforts. Construct your customer journey map, enhance your CX initiatives, and consolidate your VoC data all within a single, robust platform! Experience the reality and strength of Cemantica, where customer insights come alive. By utilizing our tools, you can transform the way you understand and engage with your customers.

Pricing

Pricing Starts At:
$54 per month
Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
Cemantica
Year Founded:
2016
Headquarters:
Israel
Website:
www.cemantica.com

Media

Cemantica Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support

Cemantica Features and Options

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Mind Mapping Software

Brainstorming
Flowchart
Presentation Tools
Project Planning
Publishing / Sharing
Templates

Cemantica Lists

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