Carecenta Description

Carecenta is a web-based management software for home and adult day care providers. Carecenta is a comprehensive suite of applications that automate routine tasks such as scheduling, HR, billing, payroll, control and reporting. It also streamlines and minimizes the visit-to-payment cycle. This helps patients, caregivers, and coordinators to live more comfortably. Other features include electronic visit verification, real time attendance monitoring, over 150 realtime reports, bulletproof HR regulation compliance and instant billing with 100% accuracy. Mobile-friendly access is also available. Automated payment consolidation is another feature.

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Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 3 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Carecenta
Year Founded:
2013
Headquarters:
United States
Website:
www.carecenta.com
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Media

Play Video Carecenta Screenshot 1 Carecenta Screenshot 2

Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Carecenta Features and Options

Home Care Software

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care Software

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Carecenta User Reviews

Write a Review
  • Name: Jean M.
    Job Title: Owner
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Warning Carecenta will steal your money

    Date: Jul 05 2023

    Summary: Terrible. Disheartening Cheated. I lost 500 dollars for no reason. I only needed to discuss my concerns regarding clients who are already deactivated.

    Positive: Never got to find out as I never got my concerns addressed. And I never got to discuss any of this either salesperson.

    Negative: I discussed program with Jeffrie, a sales person. I signed on and paid 499,00 onboard fee. Next day I had a few concerns and questions and reached out to Jeff. He never responded to my calls or e mail. I took that as a major red flag. I immediately notified Jeffrey, as well as billing and customer service of my intent to exercise three day intent to cancel. No work had been done on my acct. To this day I cannot get anyone to talk to me and they have not refunded my 499 bucks. They also go by name Daycenta. Not sure what that is about. Just want to warm you to be very wary of this company
    Why take someone’s money when you have done nothing to earn it. And why not return calls to answer questions? The only person who is at all professional was Lisa in customer service.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    No professionalism or security

    Date: Dec 27 2019

    Summary: The service was ok but due to the loose lips, I can’t stay and nepotism my clients like that.

    Positive: The service was ok but Demetrius and Lisa are very unprofessional. They were discussing the bill with my staff members and if they can do that with staff who knows what they will do with my clients. I am happy to be done and gone.

    Negative: Doesn’t have any sense of privacy or respect. It’s not about a bill, it’s about pricy and security. You don’t know who is on the other side of that phone!

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  • Name: Tina M.
    Job Title: Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Useless

    Date: Jul 11 2019

    Summary: They have swindled my small company out of a year of payments only not to hold up their end. The system is in no way user friendly and the support team can’t get the software working and won’t refund us. So we have no scheduling software! Paid for one, but having to use a spreadsheet! Huge language barrier!

    Positive: Nothing. We have paid for a year but are currently using a spreadsheet!

    Negative: Everything . We have paid for a year but are currently using a spreadsheet!

    Read More...
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