Best CareAR Alternatives in 2025

Find the top alternatives to CareAR currently available. Compare ratings, reviews, pricing, and features of CareAR alternatives in 2025. Slashdot lists the best CareAR alternatives on the market that offer competing products that are similar to CareAR. Sort through CareAR alternatives below to make the best choice for your needs

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    LogMeIn Rescue Reviews
    Top Pick
    LogMeIn Rescue is a comprehensive enterprise-grade remote support software built to meet the complex challenges faced by IT teams in today’s security-conscious and resource-limited environments. It delivers fast, one-click access to devices across a broad range of platforms such as Windows, macOS, Linux, Chrome OS, iOS, and Android, enabling technicians to troubleshoot and resolve issues efficiently. Rescue incorporates industry-leading security measures including permission-based access, PIN validation, IP restrictions, SSO, AD Sync, and AES-256 encryption to ensure data protection during sessions. The platform’s centralized management console allows IT administrators to customize security settings, create unlimited user groups, record sessions, and monitor team performance in real time. Enterprises can also customize the user interface, chat tools, and connection methods to provide a branded support experience. Rescue’s integration capabilities and in-session tools streamline workflows and help techs solve problems faster, even on inactive devices. Trusted by global companies and validated by a Forrester Total Economic Impact™ study, Rescue delivers ROI within six months through improved efficiency. It’s an ideal solution for organizations seeking scalable, secure, and customizable remote support.
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    ConnectWise ScreenConnect Reviews
    Top Pick
    ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.
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    Librestream Reviews

    Librestream

    Librestream Technologies

    Librestream provides cutting-edge digital assistant solutions for industries, utilizing artificial intelligence to enhance both workforce productivity and operational effectiveness. Their offerings, such as the Onsight NOW and Remote Expert tools, empower organizations to deliver immediate remote support, work instructions, and visual guidance to field service personnel. This approach minimizes downtime and boosts first-time fix rates by facilitating instant connections between workers and experts through secure video communication. With an emphasis on safeguarding organizational knowledge and fostering effective collaboration, Librestream assists sectors like manufacturing, oil and gas, and aerospace in optimizing their maintenance, training, and troubleshooting workflows in real-time. By streamlining these processes, Librestream not only enhances efficiency but also drives innovation across various industries.
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    VSight Remote Reviews
    VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.
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    Scope AR Worklink Reviews
    Envision a unified AR knowledge platform that integrates work instructions and remote support seamlessly. Picture a scenario where every member of your organization has the ability to tap into expert advice instantly, allowing them to tackle any task effortlessly. What if this expertise was not only available live but also delivered through highly engaging AR tutorials that could be accessed on any device? Furthermore, consider how individual performance could be tracked, assessed, and enhanced over time. The Worklink platform transforms this vision into a reality, offering live expert assistance and detailed work instructions accessible anytime, anywhere. Users can transition from basic work instructions to engaging in a remote expert consultation within the same interaction, all while immersed in an AR-enhanced environment. Additionally, experts have the flexibility to incorporate AR work instructions or training content into their support calls as needed, ensuring that guidance is always relevant. By utilizing an intuitive interface, users can effortlessly create step-by-step work instructions complete with animated AR overlays, eliminating the need for any prior development skills, scripting, or coding knowledge. This not only empowers employees but also fosters a culture of continuous learning and improvement within the organization.
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    Help Lightning Reviews
    Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.
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    Plutomen Connect Reviews
    Plutomen Connect serves as a cutting-edge remote visual assistance platform designed to empower frontline employees by facilitating the effortless exchange of knowledge across operations, while also enabling effective issue resolution through high-definition video streaming. With just a single click, experts can connect from afar, quickly identify technical challenges, and provide immediate solutions. The integration of smart glasses, such as RealWear, significantly elevates the remote assistance experience by allowing frontline workers to work hands-free while collaborating and troubleshooting simultaneously. Users benefit from real-time visual support for everyday maintenance, repair, and operations (MRO) through augmented reality annotations on both images and video, along with features like a secure chat module, insightful analytics, and an administrative dashboard that includes comprehensive digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Additionally, this versatile solution can be effortlessly integrated with a variety of industry-grade smart glasses and is accessible on browsers, as well as on Android smartphones, iPhones, and tablets, ensuring broad compatibility and ease of use for all team members. Ultimately, Plutomen Connect not only streamlines communication but also enhances overall operational efficiency, equipping teams with the tools they need to succeed in their roles.
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    TeamViewer Frontline Reviews
    TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.
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    Viewabo Reviews

    Viewabo

    Viewabo

    $20 per month
    Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.
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    Glartek Reviews
    Glartek is a no-code Augmented & Connected Worker platform that allows to manage, organize, and facilitate the daily work of frontline workers in the manufacturing, and asset-intensive industries. Through digitised processes, organized workflows, 2D mobility, and augmented reality step-by-step guidance, frontline workers will be able to perform their operations in the best way, increasing their skills, efficiency, safety, and productivity. Improve Team and Task Management, Digital Work Instruction, Monitoring, Reports and Analytics, Training & Skills Management, Knowledge Management and more. ADD-ONS AVAILABLE: - Visual Remote Assistance - AI / Machine Learning - IoT - Enterprise - 3D Models - Connected Glasses
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    ServiceMax Zinc Reviews
    ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency.
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    Dynamics 365 Remote Assist Reviews

    Dynamics 365 Remote Assist

    Microsoft Dynamics 365

    $65 per user per month
    Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.
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    XMReality Reviews

    XMReality

    XMReality

    $50 per user per month
    XMReality can help you transform physical visits into virtual interactions, regardless of industry. You can connect remotely, see what the other person is seeing, and collaborate with powerful in-call tools. XMReality offers a variety of features that allow your onsite workforce to connect to a remote expert to collaborate or get training and help. To support collaboration, switch between live video paused image, shared photos and documents. You can use the guide tools to highlight important information and cross language barriers. Access pre-defined, customized step-by-step procedures to guide you through a process. They also point out what must be done and documented. An automated PDF report is available at the end of each conference call. This is a great way to ensure that your documentation is compliant. You can also record the call and take screenshots, as well as add notes.
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    AR Genie Reviews
    AR Genie is a leading B2B Hardware Support provider. They offer an innovative software solution that revolutionizes the resolution of technical issues. Our cutting-edge software combines augmented reality (AR), AI, and video assistance for unparalleled training and remote assistance. AR Genie allows you to solve complex technical issues, provide remote assistance, and empower customers and technicians through an immersive and interactive experience.
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    Vuforia Reviews
    Vuforia stands out as a robust and scalable augmented reality platform tailored for enterprises. Our extensive suite of solutions is designed to match the specific AR technology requirements of each client, ensuring that we meet diverse business needs effectively. With the quickest, simplest, and most sophisticated AR content creation tools, Vuforia equips industrial enterprises to tackle workforce challenges while achieving their business objectives. The applications of Vuforia's augmented reality solutions are vast, and determining the starting point hinges on identifying opportunities that promise the quickest and most significant return on investment. Certain use cases are particularly notable, as they offer straightforward adoption, evident returns, and substantial benefits, alongside a clear path for scaling operations. By leveraging industrial AR, companies can enhance workforce productivity, boost efficiency, and elevate customer satisfaction through real-time, step-by-step guidance. As analytics and automation revolutionize manufacturing practices, AR is also reshaping human-centric processes, facilitating faster skill acquisition, and providing empowering support for workers. In this way, Vuforia not only meets current needs but also sets the stage for future advancements in the industry.
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    Atheer Reviews
    Although front line teams constitute 80% of the workforce, they have often been neglected by tech companies. We are here to change that. Atheer offers a comprehensive platform specifically designed for Front Line Workers, seamlessly linking them to the support necessary for them to excel in their roles, both safely and effectively. This innovative solution empowers industrial leaders across the globe to rethink how they deliver assistance to their front line teams, regardless of their location. By providing users with access to contextual knowledge, documentation, resources, and training, Atheer encourages self-sufficiency. The platform supports the creation, deployment, and optimization of visual work assistance, which includes work instructions, inspections, checklists, guides, standard operating procedures, and job aids. Additionally, enhanced AR-enabled video sessions facilitate remote support precisely where it is needed most. With a focus on security, Atheer is designed to be accessible globally on all devices, ensuring that front line workers are never left without the help they require.
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    AIVITEX Reviews
    AIVITEX is an innovative digital service and remote support platform tailored to assist businesses in delivering their offerings online, thereby connecting with customers around the world. By facilitating digital services and remote assistance without requiring physical visits, it maximizes employee efficiency and eliminates the need for lengthy travel, significantly improving time management. This model not only supports sustainability efforts by lowering energy usage but also helps businesses remain competitive in a fast-evolving market that increasingly prioritizes quick and digital solutions. AIVITEX encompasses a wide range of essential features for effective remote digital services and inspections. Users can initiate digital sessions for various tasks, leveraging tools like live video communication, documentation, image capturing, forms, checklists, and product showcases within a single session, with all data archived for future use. The live video capability promotes immediate engagement with clients, facilitating real-time evaluations of on-site conditions. Additionally, the platform's versatility allows companies to adapt to different service demands efficiently and enhance overall customer satisfaction.
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    SimplyVideo Reviews

    SimplyVideo

    SimplyVideo

    $32.78 per month
    SimplyVideo harnesses the capabilities of Extended Reality (XR) and spatial computing to enhance video conferencing experiences. Our platform empowers teams to collaborate seamlessly from any location worldwide, enabling them to tackle challenges more swiftly and effectively than ever. Field workers can perform audits, inspections, and maintenance with immediate support from remote specialists, significantly reducing costly downtime and contributing to environmental sustainability. With SimplyVideo, you can integrate drones into your video calls, providing an aerial perspective of your on-ground team. This innovative drone functionality elevates your virtual meetings, allowing for the elimination of unnecessary travel and lowering downtime while also enhancing health and safety measures. By leveraging real-time video collaboration, you can offer critical insights to your workers while keeping their hands free, significantly boosting operational efficiency and accelerating task completion. Moreover, this dynamic approach fosters stronger connections among colleagues, making collaboration more intuitive and effective.
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    TechSee Reviews

    TechSee

    TechSee

    $29.99/month/user
    A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.
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    TeamworkAR Reviews
    TeamworkAR is an advanced augmented reality platform tailored for enterprises, aiming to improve collaboration, training, and customer engagement within the workforce. It features real-time AR collaboration tools such as shared workspaces, videoconferencing, remote assistance, and hands-free AI-driven voice search, enabling fluid communication among teams. With an array of visualization tools like rotation, drawing, annotation, and image recognition, the platform fosters captivating environments that mirror real-life experiences. TeamworkAR further integrates seamlessly with service ticket systems, eLearning modules, and learning management platforms, creating a versatile solution for diverse business requirements. Enhanced analytics functionalities empower users to save AR sessions, log compliance timestamps, and assess the engagement levels with educational content. Additionally, the platform offers specialized AR content development services, providing comprehensive solutions without relying on external agencies or additional development personnel, ultimately streamlining the process for businesses looking to leverage augmented reality effectively.
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    Zoho Lens Reviews
    Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.
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    Hostcomm Reviews
    Hostcomm is an innovative customer service platform that unifies AI-powered agents and human teams for seamless, multi-modal support across voice, video, and chat channels. Designed to automate routine tasks, the platform slashes interaction costs by up to 80% while enhancing customer experience with personalized, context-aware AI conversations. Its remote visual assistance tool allows experts to guide customers in real time via smartphone cameras, eliminating the need for costly site visits and reducing resolution times. Hostcomm uses WebRTC technology to provide encrypted, app-free communication accessible on any device or browser. The system integrates easily into existing infrastructures with low-code APIs, enabling rapid deployment and scalability. By leveraging AI that recalls customer history and preferences, Hostcomm delivers consistent, hyper-personalized service across all touchpoints. Clients benefit from improved first-time fix rates, faster problem solving, and significant cost savings. The platform is trusted by a wide range of industries, from utilities to housing and energy management.
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    Apizee Reviews

    Apizee

    Apizee

    $11 per user per month
    Apizee offers a comprehensive remote visual assistance solution aimed at improving customer service and boosting operational effectiveness through live video communication. By enabling businesses to address customer problems in real-time via video calls, the platform facilitates faster and more precise solutions without requiring physical presence. Apizee's offerings are tailored to various sectors, including insurance, retail, healthcare, and field services, allowing organizations to cut down on travel, accelerate diagnostics, and enhance customer satisfaction levels. Furthermore, with its secure and intuitive tools, Apizee integrates effortlessly into telehealth and customer support processes, empowering businesses to maintain strong connections with their clientele. This innovative approach not only streamlines operations but also fosters a more engaging customer experience.
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    Magic Leap Reviews
    Foster innovation, boost productivity, and enhance return on investment with enterprise-ready solutions utilizing Magic Leap 1, providing your workforce with advanced tools to elevate and refine their abilities. Access to expert remote assistance is available for professionals, frontline workers, and field technicians whenever they require support. The ability to capture hands-free and stream live ensures that employees remain engaged and committed to completing their tasks effectively. Transition outdated paper processes into digital formats that can be quickly shared and regularly updated for all workers. Monitor outcomes, enhance efficiency, and reduce expensive mistakes, thereby creating a more effective workplace. The future workspace is poised to be both intelligent and interconnected, as remote collaboration and 3D visualization merge with real-world insights, the AR cloud, and enhanced connectivity to deliver essential information and experiences tailored to your business's needs, regardless of scale. By utilizing the capabilities of Magic Leap 1, organizations can address pressing real-world challenges, paving the way for a more innovative and efficient industry landscape. Embracing these technologies will ultimately lead to transformative improvements in how businesses operate and engage with their teams.
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    Fieldbit Reviews
    Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.
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    Streem Reviews
    Streem's AR powered remote video and support platform will elevate your customer's experience. Streem's AR powered video integrates into any channel strategy. It amplifies your teams ability to deliver customer-first experience by seeing a space first and capturing the right information. Only when the space is required, experts can launch a remote video session via any channel. AR-powered remote video is the best channel for customers who need to show a product. Data sharing helps to break down silos between customers and teams securely, consistently, & reliably. Streem provides the best AR-powered live video experience on the market. This allows experts and customers to concentrate on the conversation, not the technology.
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    Augmentir Reviews
    Augmentir™, the only AI-Powered Connected Worker Platform for Industrial Companies, is now available. Augmentir is unique in that it combines enterprise augmented reality with artificial intelligence and/or machine learning (AI/ML). This allows frontline workers to perform their jobs with greater quality and increased productivity, while also driving continuous improvement throughout the organization. Augmentir can be used to intelligently guide and support frontline workers in many industrial use cases, from the shop floor to the field.
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    Fixzy Assist Reviews

    Fixzy Assist

    Fixzy Assist

    $22.84 per month
    Fixzy provides an instant connection for homeowners, tenants, and occupants to maintenance and repair professionals. By leveraging advanced augmented reality, artificial intelligence, and state-of-the-art computer vision, Fixzy's web application offers live video interaction and user-friendly tools that work seamlessly across mobile devices and desktop computers. With this innovative platform, property stakeholders can quickly address issues, alleviating stress, minimizing damage, and reducing the need for on-site visits regardless of time or location. The no-download format of Fixzy's web app allows technicians to assist occupants through their smartphones, enabling remote problem-solving that integrates pioneering AR and AI technology. Occupants are empowered to submit precise measurements, damage reports, and analyze issues using computer vision capabilities. You can schedule a live video session with us to experience how our experts can efficiently support your occupants with remote functionalities like live hand overlays, pointers, toolkits, document sharing, zoom features, and translation services, ensuring that assistance is always just a click away. This transformative approach not only enhances the speed of resolution but also elevates the overall service experience for everyone involved.
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    Help me Fix Reviews

    Help me Fix

    Help me Fix

    £100 per month
    Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.
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    XRmeet Reviews
    Tired of constant calls, chats, and in-person visits? If you're in search of a comprehensive augmented reality remote assistance software designed to support your workforce with faster solutions and minimize unforeseen downtime, look no further. This innovative tool allows technicians to evaluate problems through the user's camera feed and offer guidance using real-time hand drawings, markings, or text. These augmented reality annotations overlay directly onto the user's screen, making instructions clear and accessible. XRmeet effectively bridges geographical gaps during on-site inspections, eliminating the need for travel while saving both time and expenses. Additionally, it ensures that precise and confident instructions are delivered promptly, facilitating issue resolution. With the ability to collaborate with various teams simultaneously, XRmeet streamlines decision-making processes, making them quicker and more efficient. It also fosters seamless knowledge transfer between experts and novices, enabling real-time learning without delays. Furthermore, non-experts can independently troubleshoot and resolve issues with the aid of quick remote assistance and AR support, empowering them to take action confidently. This platform not only enhances productivity but also builds a more self-sufficient workforce.
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    SightCall Reviews
    At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.
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    AIRe Link Reviews
    AIRe Link is a sophisticated remote support solution offered by Konica Minolta that operates entirely within a web browser, aiming to improve customer assistance by providing visual support without requiring users to download any applications. By allowing support professionals to view the exact visuals that customers are experiencing, it streamlines problem-solving and minimizes the need for physical interventions. A remote assistant initiates the process by sending an invitation through email or SMS; once the customer clicks the link, they can join the session instantly using their browser, making the setup incredibly simple. Upon connection, the assistant gains a real-time view of the customer's environment, enabling them to offer immediate and effective visual assistance. This browser-based approach not only makes support more accessible but also ensures that customers can easily participate without technical barriers. Additionally, the platform is compatible with RealWear smart glasses, which allows technicians to perform tasks hands-free, enhancing overall efficiency in support scenarios. This innovative tool is a game changer in how remote support is delivered, paving the way for more streamlined and effective customer interactions.
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    RemoteVS Reviews
    RemoteVS is an innovative online sales platform that utilizes co-browsing technology to improve customer engagement by enabling support representatives to navigate web pages alongside customers, thereby providing immediate assistance and facilitating contract signing. The user experience is simple and efficient, as customers can access the service directly through their web browser without any required downloads, quickly connect with a support agent who starts the remote session, and receive real-time visual guidance via video, screen sharing, file sharing, or co-browsing features. Among its notable capabilities are interactive on-screen tools including pointers and drawing utilities for effective annotations, comprehensive file and image sharing options that accommodate formats like PNG, JPEG, JPG, and PDF, a barcode reader that enables swift product information verification, automatic session recording for administrative review, and LiveView, which allows for real-time oversight of support agents' activities and customer service metrics. Additionally, this service aims to streamline the customer support process, ensuring that users feel supported and informed throughout their interactions.
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    onremote AI Assistant Reviews
    OnRemote AI Assistant is a multifunctional application crafted to enhance the documentation workflow for professionals in diverse fields. It empowers users to capture their tasks through both video and audio, subsequently creating detailed reports that replace conventional paperwork and minimize potential miscommunication. Among its notable features are the ability to include audio and video annotations, which allow users to emphasize vital points, as well as support for multiple languages, including Swiss German, ensuring that reports are generated in the preferred language. The reporting procedure is user-friendly, beginning with the recording of observations, followed by a review and edits of the automatically generated report, and culminating in the sharing of the document in formats such as PDF, Word, or Excel. Additionally, OnRemote caters to businesses in need of personalization by offering customized visual reports that adhere to corporate branding and can be effortlessly integrated into current IT systems, such as content management and customer relationship management platforms. This adaptability not only fosters efficiency but also enhances collaboration within teams, making OnRemote an invaluable asset in any professional setting.
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    Microsoft Mesh Reviews
    Microsoft Mesh allows users to experience presence and shared interactions from virtually anywhere and on any device, utilizing mixed reality applications. This technology introduces a new level of connection, where users can engage with one another through eye contact, facial expressions, and gestures, allowing their true personalities to come forth as the tech recedes into the background. Bringing digital intelligence into the physical realm, users can visualize, share, and collaborate on persistent 3D content, fostering a mutual understanding that fuels creativity and strengthens relationships. The versatility of Mesh enables access on various platforms, including HoloLens 2, VR headsets, smartphones, tablets, or PCs, through any compatible app. Users can present themselves as their most realistic, photorealistic versions in mixed reality, facilitating interactions that feel as if they are truly present. This seamless experience allows individuals to navigate their surroundings while receiving pertinent digital information precisely when and where it is needed, ultimately enhancing the speed of decision-making and problem-solving. As people engage with one another in this immersive environment, the potential for innovation and collaboration expands exponentially.
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    Brochesia Reviews
    Brochesia’s platform combines B View and B Step software to facilitate hands-free, augmented reality-based remote collaboration for field operators. With B View, operators stream their viewpoint live to remote experts who use AR annotations to guide them through complex procedures. B Step enables the design and deployment of digital workflows that operators follow precisely, ensuring accuracy and consistency in task execution. Completed tasks generate comprehensive reports that are automatically uploaded to the Brochesia portal for oversight. The two solutions work together and offer compatibility with smartphones and tablets, making remote assistance accessible in various environments. This approach reduces the need for expert travel and speeds up issue resolution. Teams can collaborate more effectively by combining visual guidance with stepwise instructions. Brochesia’s platform empowers remote field operations with flexible, technology-driven solutions.
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    Imaginate Reviews
    Engage in virtual and augmented reality collaboration anytime, from any location, on any device. Imaginate offers a cutting-edge SaaS platform for immersive and interactive teamwork via smart glasses and smartphones, enhancing training and support for heavy machinery and complex processes across sectors such as Automotive, Energy, Construction, FMCG, and Pharmaceuticals. By incorporating captivating and relevant data, the potential for innovation is limitless! Boost sales, enhance training, accelerate design, and optimize operations with ease. With Imaginate, you can expect improved context, timelines, and outcomes. Additionally, Imaginate’s robust 3D conferencing features can be tailored to suit a variety of industries. Discover how partnering with us can propel your organization into a new era of productivity and efficiency. Embrace the future of collaboration today!
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    holo|one sphere Reviews
    Sphere serves as a mixed reality platform tailored for enterprises, emphasizing simplicity and affordability without the need for extensive customization. This ready-to-use solution facilitates the seamless incorporation of mixed reality into various business operations, enabling organizations to boost safety while optimizing both time and costs. It encompasses a broad spectrum of mixed reality applications suitable for multiple industries, including remote assistance, digital collaboration, workflow enhancement, and life-sized overlays. The platform is designed to be compatible with numerous operating systems and devices, ensuring flexibility across different hardware. Sphere can operate on virtually all mobile devices, desktops, and mixed reality headsets, making it easy for companies to integrate diverse devices without complications. Presently, it supports iOS, Android, and Windows, with plans for MacOS compatibility in the near future. Additionally, portions of our software can be accessed as a browser application, regardless of the chosen platform. For added security and efficiency, Sphere leverages cloud hosting to optimize performance and data protection. This innovative approach not only streamlines operations but also empowers businesses to embrace cutting-edge technology with minimal barriers.
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    Blitzz Reviews

    Blitzz

    Blitzz Remote Support

    $35/user/month
    3 Ratings
    Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.
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    FASTEP Reviews
    FASTEP identifies equipment, provides relevant instructions, and offers guidance through augmented reality, ensuring that the information remains visible even when attention is diverted. By utilizing FASTEP, users can effectively troubleshoot issues. For service companies, FASTEP presents various usage scenarios: it streamlines problem-solving without needing a technical support team on-site, enhances the productivity of service engineers managing diverse equipment, and aids in training new employees while reducing errors. Organizations with extensive geographical operations gain a valuable resource to assist service engineers and operators efficiently. The digital assistant FASTEP functions effectively both with and without internet connectivity, operating in augmented reality and overlaying objects onto real-world images. Furthermore, the application seamlessly integrates with maintenance and repair systems, records procedures via video, and enables communication with remote experts whenever an unusual situation arises, ensuring comprehensive support. This multifaceted approach not only improves service delivery but also empowers teams to tackle challenges with newfound confidence.
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    Proximie Reviews
    Proximie is an innovative technology platform that enables medical professionals to virtually 'scrub in' to any operating room or cath lab from virtually any location worldwide. By facilitating real-time sharing of expertise among clinicians, we aim to minimize discrepancies in patient care, ensuring that every individual receives optimal healthcare consistently. The platform enables numerous users in distant locations to engage interactively in a manner that replicates the experience of collaborating directly within the same surgical environment. This capability allows them to demonstrate incision techniques or use hand gestures to convey complex procedures in real-time. Through the integration of artificial intelligence, machine learning, and augmented reality, Proximie offers clinicians the ability to participate in live procedures or evaluations from beginning to end in a manner that is both visually engaging and user-friendly. Additionally, Proximie's lightweight design ensures it can be easily implemented even in low-bandwidth situations, making it equally effective in challenging environments as well as in advanced medical facilities. Overall, Proximie's unique approach not only enhances training opportunities but also improves patient outcomes across diverse healthcare settings.
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    REFLEKT ONE Reviews
    Simplify work processes by utilizing intuitive step-by-step guides, comprehensive digital training resources, and dynamic data visualization tools. REFLEKT ONE serves as a versatile Augmented Reality Platform designed specifically for front-line workers, featuring both an AR Viewer application and a user-friendly no-code content creation platform. The AR Viewer enables teams to seamlessly visualize vital information and IoT data across all leading platforms and compatible AR glasses. Each day, workers encounter intricate products and procedures, and outdated tools only serve to complicate their tasks further. The era of conventional manuals is behind us; it is essential to present information in a digestible format to minimize errors and boost efficiency. By offering visual, step-by-step instructions directly within the worker's line of sight, we create a smooth and efficient workflow. Additionally, service engineers can undergo training with our customizable augmented reality software, compatible with iOS, Android, Windows, and Microsoft HoloLens, ensuring they are well-equipped to perform their duties effectively. This modern approach not only enhances learning but also fosters greater confidence among employees in their roles.
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    Reamplia Reviews
    Reamplia, a software solution from Tempestive, harnesses the power of Augmented Reality to enhance and expedite various business operations, particularly in maintenance and sales. By implementing augmented reality for remote maintenance support, it enables immediate identification of issues, significantly cutting down both time and expenses associated with interventions; conversely, in sales, it connects with customers and prospects from any location, allowing businesses to remain in their store or showroom while showcasing a full product catalog, thereby saving management resources and fostering human interaction in situations where it might otherwise be limited. Additionally, Reamplia Remote Assistance serves as an Augmented Reality tool that optimizes maintenance, refurbishment, and repair tasks across a wide range of industrial facilities, enhancing operational efficiency. This innovative approach not only streamlines processes but also fosters stronger customer relationships by providing timely assistance and personalized experiences.
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    VIEWAR Reviews

    VIEWAR

    VIEWAR

    115€ monthly/per user
    Service AR uses augmented reality to enhance operations by overlaying contextual data related to the surrounding environment on any mobile device. Workers can view their immediate environment through devices such as smartphones or smartglasses, augmented with digital components like navigation, step by step instructions, and remote assistance. This provides operators with visual training and guidance, allowing them carry out complex processes safely and efficiently. VIEWAR is the only system that offers this comprehensive feature set in a single product. Source code access allows for advanced customization and seamless integration.
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    DataMesh Director Reviews
    By utilizing pre-existing 3D assets such as CAD and BIM files, DataMesh Director facilitates the rapid creation of 3D Digital Twin content through an intuitive drag-and-drop interface reminiscent of PowerPoint. The platform offers seamless integration with IoT data, supports remote collaboration, and allows for one-click publishing across various platforms, enabling users to develop job standard operating procedures, support documentation, 3D product manuals, and real-time monitoring systems for robots and equipment, ultimately enhancing the experience and productivity of frontline workers. Unlike conventional professional tools, DataMesh Director is designed for universal accessibility, allowing users to swiftly accomplish tasks like 3D training tutorials, product demonstrations, and sales presentations within just ten minutes of familiarization, which significantly lowers content production costs. Additionally, it equips remote experts with clear information and operational workflows, empowering frontline workers to overcome communication barriers and further driving down expenses. This innovative approach not only streamlines workflows but also fosters a more collaborative environment that enhances operational efficiency across the board.