Capita Reviews

Capita Description

Transforming the mortgage process with a flexible platform centered on customer experience. For many individuals pursuing a mortgage, the application and renewal stages often prove to be lengthy, exasperating, and filled with uncertainty. Consequently, lenders face the dual challenge of fulfilling customer expectations while adhering to regulations in a cost-effective manner; they aim to offer personalized service to foster brand loyalty while managing expenses to drive business expansion. Embracing digitization and automation presents a solution, forming the core of our premier mortgage origination and processing platform. With a strong emphasis on user experience and a customer-centric approach, our technology showcases our extensive digital expertise and dedication to simplifying home financing, making it as seamless as other modern consumer interactions. Serving over 20 Tier 1 lenders and challenger banks, our platform efficiently manages the complete tracking and processing of applications for your front office, intermediaries, and clients alike, ultimately enhancing the overall mortgage experience. This innovative approach not only improves efficiency but also builds stronger relationships between lenders and borrowers.