CallFinder Integrations

RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Ringba is the industry's leading inbound call tracking platform and analytics platform for call centers, professional pay-per call marketers, and businesses. Ringba's real time call routing, ping tree and industry-leading analytics will give you more ROI than any other platform. All without contracts, minimums or overages. Ringba was created to push the boundaries of innovation. Our team is changing the way businesses communicate with consumers and inventing the future voice. Expert AdTech engineers, product designers, marketers. Our priority is your success. Our support engineering team is available to assist you whenever you need it, at no additional cost. No contracts, no price gouging, or feature gatekeeping. You can use what you need. As you grow, we grow. We use the same APIs to create seamless integrations. Ringba is helping digital agencies, pay-per-callers, and global brands dramatically improve their Return On Investment.

Zoom Meetings & Chat allows for enterprise video conferencing that includes real-time messaging and content sharing. Video conferencing and messaging made easy across all devices. Facilitate adoption with meeting capabilities that make it simple to join, start, and collaborate on any device. Zoom Meetings syncs to your calendar system and provides enterprise-grade video conferencing on both mobile and desktop. All-hands meetings, internal and external communications, trainings, and all-hands meetings can all be done through one platform. With support for up to 1000 participants and 49 videos per screen, HD video and audio can be added to your meetings. Multi-participants can share their screens simultaneously, and co-annotate to make it more interactive. End-to-end encryption of all meetings, role-based security, password protection and waiting rooms. You can also place attendees on hold. You can record your meetings locally or to cloud with searchable transcripts. Zoom offers HIPAA-compliant healthcare plans.

Genesys Cloud CX is a versatile, cloud-based solution for contact centers that aims to provide outstanding customer experiences through multiple communication channels. With a focus on scalability and adaptability, it merges voice, chat, email, social media, and messaging into a single, streamlined interface. The platform utilizes sophisticated AI and analytics technologies to offer immediate insights, automate routine processes, and tailor interactions, thereby enhancing customer engagement efficiency. Additionally, its strong workforce management features enable businesses to fine-tune staffing and performance while upholding high service quality. Ideal for organizations of various sizes, Genesys Cloud CX facilitates smooth implementation and flexibility, proving to be an excellent choice for those seeking to improve their customer service capabilities. Furthermore, it ensures that businesses can respond to evolving customer needs and technological advancements seamlessly.

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

NICE CXone Mpower is an AI-powered customer service automation platform that integrates workflows, agents, and knowledge into a cohesive, scalable system. It allows businesses to create and manage seamless end-to-end workflows, enhancing collaboration between customer support teams and back-office operations. The platform leverages AI-driven virtual agents and copilots to boost efficiency by utilizing historical interaction data for smarter automation and improved agent performance. By consolidating data, AI models, and knowledge into a unified framework, CXone Mpower delivers secure, intelligent, and personalized customer interactions that drive operational excellence.

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

Introducing an all-in-one platform that integrates cloud telephony, video conferencing, team messaging, contact center capabilities, and comprehensive analytics. Streamline your organization's expenses by equipping each user with the precise tools necessary for their roles. Foster collaboration and break down departmental barriers through seamless analytics and interaction between contact center representatives and subject matter experts. Manage everything effortlessly with a unified administration interface for setting up the system, alongside user and data oversight. Enjoy the convenience of a single license that encompasses calling, directories, video meetings, messaging, and contact center functionalities. Enhance global connectivity for your business with top-tier reliability and performance in a cloud environment. Effortlessly schedule, initiate, or engage in high-definition audio and video meetings from any device or location without hassle. Access your contacts with ease, whether they are part of your organization or external partners. Ultimately, create superior customer experiences by leveraging an intelligent, collaborative, and trustworthy solution that adapts to your needs. With this platform, you can ensure that your team remains connected and productive, no matter where they are located.

Bright Pattern delivers an exceptionally user-friendly and robust omnichannel contact center software solution powered by AI, tailored for forward-thinking midsize and large enterprises. Aiming to enhance customer service by making it more efficient, accessible, and faster, Bright Pattern presents the only genuine omnichannel cloud platform integrated with AI, which can be swiftly and effortlessly implemented by business users without the need for expensive professional assistance. This platform empowers companies to create seamless and personalized customer experiences across various communication channels, including voice, text, chat, email, video, messaging platforms, and bots. Furthermore, Bright Pattern enables businesses to evaluate and respond to every interaction across all channels through its integrated AI omnichannel quality management system. Founded by a group of industry experts who revolutionized leading contact center solutions, the company is now paving the way for the future with its cutting-edge cloud-first architecture, ensuring that businesses stay ahead in an ever-evolving technological landscape. With its innovative approach, Bright Pattern is not just transforming customer service but is also redefining how businesses engage with their clients.

An adaptable cloud solution offers voice, fax, text messaging, and audio and video conferencing capabilities, enabling employees to enhance productivity whether in the office or away. Workers can connect seamlessly from smartphones, tablets, softphones, or desktop IP phones, improving their interaction with clients. Use a single number to direct incoming calls to the appropriate staff member, ensuring customers can always reach you efficiently. Access instant local numbers, toll-free options, internet faxing, and time-sensitive services. Benefit from a unified platform that facilitates video meetings and online teamwork, streamlining communication. By opting for a cloud-based service, businesses can eliminate the costs associated with maintenance, software, setup, and support, along with capital expenditures. Experience a user-friendly system for phone, fax, messaging, and conferencing, allowing you to focus more on customer service and less on managing communication tools. Additionally, your business can acquire up to three company numbers: a primary local number, a toll-free number, and a dedicated local number for fax communications, thus optimizing your connectivity options. This comprehensive approach ensures that your communication needs are met efficiently and effectively.

Acquiring a new business phone system through SpectrumVoIP comes with zero upfront costs, making the process incredibly straightforward! We equip our clients with cutting-edge technology, exceptional service, comprehensive training, and seamless installation, all while offering over 50 features at no extra cost. Our transparent pricing model removes any guesswork from monthly expenses, allowing you to save money and know precisely what you'll be paying before your first invoice arrives. With no hidden charges, straightforward bills, and dedicated billing support available at a moment’s notice, you can feel secure in your financial commitments for the long haul. SpectrumVoIP caters to both simple phone solutions and sophisticated phone systems, ensuring there's something for everyone. Our knowledgeable sales team is ready to help you customize a hosted PBX solution, utilizing a diverse range of state-of-the-art equipment, top-notch service quality, and competitive pricing tailored to meet your business needs. From the initial setup to everyday operations, we are committed to providing a hassle-free experience for all our customers. You can trust us to support your communication needs as your business evolves and grows.

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.

Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.

Transform your contact center into a powerhouse with Enghouse Interactive. Connect with your customers seamlessly across various channels, deliver tailored experiences on a large scale, and leverage your contact center as a strategic asset. Central to your organization, your contact center creates opportunities to set your services apart, gather valuable insights, and foster customer loyalty. As customer expectations rise, organizations need a communication platform that is nimble enough to respond swiftly and effectively to inquiries from any channel, at any time, while aligning with your business protocols and providing actionable insights for continuous enhancement. Our exceptional omni-channel contact center solutions provide both versatility and choice, ensuring they can adapt to varying deployment needs, size, complexity, and integration requirements, allowing for smooth customer interactions no matter your financial constraints. By embracing our solutions, you will not only improve customer satisfaction but also enhance the overall efficiency of your operations.

Every interaction with customers holds significant importance in fostering relationships and enhancing their overall experience. Xima’s Cloud Contact Center offers an intuitive solution tailored for small to medium enterprises, empowering teams to impress clients while delivering comprehensive data analytics to enhance business performance. Streamline routine processes, simplify operations, and boost efficiency by integrating all your tools and communication channels into one cohesive interface. Establish an easy route for customers to find the information they seek without delay. Focus more on assisting your clients rather than managing complicated technology. Gain command over your data to optimize productivity levels. Additionally, refine employee scheduling and uncover customer behavior patterns through either standard or custom insight reports that are industry-leading. This transformation not only enhances operational efficiency but also elevates the customer service experience.

In today's world, individuals engage in digital communication within their personal spheres and anticipate the same level of interaction from businesses. To foster loyalty, it is crucial to assist them precisely when they require help and through the channels they prefer. By utilizing on-screen observation and a continuous stream of customer data that accompanies conversations, you can gain valuable insights into their needs and help navigate them through challenges towards their goals. Customers seek straightforward access to support without unnecessary hurdles. Enhance their experience by offering tailored, user-friendly assistance through smart virtual agents and knowledgeable live representatives. By minimizing repetitive inquiries for both customers and agents, and clarifying interactions with tools like CoBrowsing and screen pops, businesses can respond to client requests with greater efficiency and effectiveness. This approach not only streamlines the support process but also builds a stronger connection between customers and the brand.

The TCN Operator represents a comprehensive suite of top-tier call center tools that are seamlessly integrated for optimal efficiency. With TCN's no-contract guarantee, this cloud-based solution can be tailored to fulfill all the unique requirements of your call center. Annually, TCN's software handles billions of interactions between consumers and agents, making it a powerhouse in the industry. By consolidating all communication channels into a single platform, it provides agents with a cohesive experience, allowing them to connect with customers through their preferred mediums. This versatility empowers customers to select how they wish to communicate, enhancing their overall experience. Furthermore, with the right tools at their disposal, call centers can effectively navigate compliance regulations with confidence. Safeguarding sensitive information for both the call center and its customers is paramount, and TCN facilitates adherence to regulations like TCPA, HIPAA, and FDCPA through automation and streamlined processes. Ensuring data protection is crucial, as failure to do so could lead to significant challenges in the future, potentially jeopardizing your operation's credibility and trust. Ultimately, embracing TCN's innovative solutions equips your call center to thrive in a competitive landscape while upholding the highest standards of security and compliance.

An enterprise-level, all-encompassing platform for managing customer experiences is tailored to enhance organizations focused on customer satisfaction, operating from a private cloud call center. The evolving landscape of consumer expectations has introduced significant challenges for businesses striving to provide exceptional service. A staggering 90 percent of consumers review your website prior to engaging with your company, and an increasing number of customers prefer to communicate via digital channels such as web chat, SMS, chatbots, and social media. Mitel’s MiContact Center Business platform equips customers with the flexibility to connect through their chosen devices and preferred communication methods, while also providing agents and supervisors with the necessary tools to navigate today’s complex omnichannel customer journeys. This platform encompasses all essential features required to run a premier customer experience center, including an integrated Workflow Designer, Speech IVR, AI-driven Chatbots, Agent Assist capabilities, Interaction Recording, Quality Management, Workforce Management, and a multitude of additional resources to ensure seamless operations. Additionally, this comprehensive system not only streamlines processes but also enhances overall customer satisfaction by empowering organizations to adapt to the dynamic needs of their clientele.