COBRA OnQue Description

COBRA OnQue simplifies and enhances your COBRA administration experience, providing a comprehensive solution that places you in control of the entire process along with its associated costs. This innovative software empowers users to navigate the complexities of COBRA administration effortlessly, even if they lack prior experience, saving valuable time in the process. Unlike other products that only offer basic record-keeping, COBRA OnQue goes above and beyond by educating and guiding users through COBRA regulations, alleviating the burden of becoming an expert in the field. Additionally, it is significantly more affordable than hiring third-party administrators and proves to be more efficient and user-friendly. When compared to the time-consuming nature of manual administration and the ongoing costs of COBRA training, COBRA OnQue presents a highly cost-effective alternative for organizations seeking to streamline their COBRA management. By choosing this software, businesses not only save money but also reduce the stress and complexity often associated with COBRA compliance.

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Pricing

Pricing Starts At:
$439.00/year

Integrations

No Integrations at this time

Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
OnQue Technologies
Year Founded:
1997
Headquarters:
United States
Website:
www.onque.com

Media

Play Video COBRA OnQue Screenshot 1 COBRA OnQue Screenshot 2
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Product Details

Types of Training
Webinars
Customer Support
Business Hours

COBRA OnQue Features and Options

Benefits Administration Software

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

COBRA OnQue Lists

COBRA OnQue User Reviews

Write a Review
  • Name: Jon J.
    Job Title: IT Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Company may be out of business

    Date: Apr 18 2022

    Summary: One of the worst companies to deal with.
    Good luck reaching them IF they are still in business.
    Their Facebook, LinkedIn and every other social media post is years out of date.
    No email address returns undeliverable. They just don't care to respond.

    Positive: Useful to manage data and get your forms for employees.

    Great for testing your email system to irritate the admin trying to find emails 'that must have responded by now'
    Great example of how NOT to treat customers who need the product to function.
    Awesome copy protection that doesn't find a license key when you log in after the 'update'

    Negative: Horrific customer support. You cannot even reach sales to buy their product. It's been months of trying to find out why the system wasn't working.
    We paid them and entered the ghost world. NO ONE answers emails at this company. NO ONE answers the phones.
    Its like they closed up and still take payments. We are out this years fees and are now seeking fraud recovery from our bank as nothing works and they just sent a 'quickbooks' receipt.

    Read More...
  • Name: Karen E.
    Job Title: Human Resources
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zero support

    Date: Apr 13 2022

    Summary: Good product, terrible support.

    Positive: Easy enough to use. The program has everything you need to administer COBRA.

    Negative: No support at all. When I logged on recently, it said I had to do an update but when I tried, the program said it could not find the activation key. I found it among the settings information so I don't know why it was not found by the program. I tried to find a phone number for support on their website, but there isn't one. The only way to contact them is through email, but I sent email to support twice with no response then one last week to support, sales, and customer service and have not received any response from any of these departments. Horrible customer service.

    Read More...
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