CCC ONE Total Repair Platform Description

A comprehensive solution designed for collision repair professionals. What makes the combination of shops and CCC ONE advantageous? Simply put, your feedback drives our advancements. The Total Repair Platform integrates all essential aspects of your operations into a single application, enhancing performance, increasing business opportunities, and lowering expenses. From the beginning to the end, CCC ONE elevates each step and level of the collision repair process. You can choose to implement it as a modular solution, integrating only the components you require, or opt for the full suite to significantly enhance your shop’s functions. With a user-friendly interface, you can generate quicker and more precise collision repair estimates for any vehicle damage. Our platform is designed for accessibility on both tablets and smartphones, ensuring seamless synchronization across devices, enabling you to draft estimates on-site or from anywhere. The CCC ONE® Total Repair Platform not only refines your estimating processes but also optimizes every aspect of the collision repair workflow, ultimately leading to improved efficiency and customer satisfaction. By investing in this technology, shops can stay competitive and responsive in a demanding industry.

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Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
CCC Information Services
Headquarters:
United States
Website:
www.cccis.com

Media

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CCC ONE Total Repair Platform Features and Options

Auto Body Software

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair Software

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

CCC ONE Total Repair Platform User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    We just want the Basic CCC estimating Program back

    Date: Nov 04 2022

    Summary: CCC support have been polite and have tried to help us, until they realized we were not doing as they wanted us too. Then all support stopped. The only reason I signed the contract was I was lead to believe are main parts house was gonna be a provider, which will never happen. I am convinced the sales person knew they would never be, yet responded with we are adding new providers all the time. We just want out of this contract. we are told it can happen, yet to date they will not have that conversation with us.

    Positive: We signed on with CCC with the basic plan, And it worked very well, Are shop got very busy and my estimator was overworked big time. I contacted CCC to ask if they had any ways to make are work easier. And they had an add on to help, which doubled the cost. We pay around $1200 a month. The training process started and there was slight improvement.

    Negative: We have found we do not use or need The added $600 a month Program, We are a small family owned shop, we do not rewrite good estimates from ins. adjusters. We have no need for the time card , or accounting parts of the program, or customers do not respond to generated text messages or it does not work. I believe we were told are PPG paint computer would talk and send CCC reports ,that does not work. Are main supplier is not and will not be a provider. T he list goes on and on.

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