BryterCX Description

The BryterCX Journey Intelligence Platform offers comprehensive insights into the complete customer journey management process across various channels, pinpointing areas of friction that lead to unsatisfactory customer experiences. Utilizing advanced AI and machine learning, BryterCX’s Journey Intelligence™ platform delivers in-depth journey insights, revealing significant business prospects. With its proprietary and patented technology for journey insights, users can access intuitive visualizations of key metrics alongside actionable notifications. This platform allows for seamless measurement, monitoring, and management of every aspect of customer journeys across diverse channels. Additionally, IgniteTech’s Consulting Services enhance your return on investment, providing a unique advantage for IgniteTech Platinum customers. Our skilled team of industry specialists will guide you through advisory and process consulting, implementation, and ongoing support to ensure you fully capitalize on your technology investment and achieve optimal results. By choosing BryterCX, you are not only investing in a tool but also in a partnership that prioritizes your success.

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Company Details

Company:
IgniteTech
Year Founded:
2000
Headquarters:
United States
Website:
ignitetech.com/softwarelibrary/brytercx

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Live Rep (24/7)

BryterCX Features and Options

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

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