Broadly Description

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area.

Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app.

Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more.

Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support.

Broadly makes it easy for customers to find you, work with you, and rave about you.

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Pricing

Free Version:
Yes
Free Trial:
Yes

Integrations

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Company Details

Company:
Broadly
Year Founded:
2013
Headquarters:
United States
Website:
broadly.com
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Media

Play Video Attract and capture up to 2x more qualified leads with Broadly's Web Chat feature. Automatically request and collect unlimited reviews via text and email for Google, Facebook, Yelp, and other popular review sites. Get paid faster with mobile invoicing and increase average order value by offering Pay Over Time - flexible customer financing - at zero-risk to your business. Broadly's shared team Inbox consolidates leads from Google, Facebook, Instagram, Web Chat, and website contact forms. Easily see conversation history with all leads and customers. Reach leads and customers on the go with text and email campaigns. Store templates and create special campaigns for your promoters.
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours

Broadly Features and Options

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Lead Capture Software

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Broadly Lists

Broadly User Reviews

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