Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Guru
Guru transforms how teams access and trust information.
As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work.
It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching.
With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.
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Proze
Proze combines deep personalization, real time interactivity, and a drag-and drop interface for Internal Employee Communications. Proze is a robust internal communications platform that allows for employee messaging and content management. You can add rich visual elements to your emails with a simple drag and drop wizard. This will grab your audience's attention, generate valuable feedback, and make your emails stand out.
These features include:
* Dynamic SMART content that targets each employee's interests, roles, or departments.
* Works with Active Directory, Workday, and other HRIS systems
* Easy drag-and-drop email editor that allows you to create custom templates (and lockable).
* Audio-podcasting and embedded-video are both real
* Micro-sites, landing pages, searchable archives, and an innovative "favorites” page for each employee.
* Countdown clocks to mark special events/deadlines
* Integration of social media
* Time-zone broadcasting and the innovative "resend an inactive employee" feature.
* Embedded quizzes, polls
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LiveWebinar
LiveWebinar, a cloud-based tool, allows users to manage online webinars, meetings and training via chats, screen sharing, social broadcasting, screen sharing, screen recording, and high definition (HD), recording via web browsers. You can modify logos, room colors, layouts, and create personalized registration forms to match your business' brand. You can also control email delivery and report design.
LiveWebinar allows users to broadcast webinars, events, and training on Facebook, YouTube and Vimeo. The platform supports screen sharing and remote desktop access across PCs, Macs, and Android devices. It also offers add-ons to Opera, Chrome, and Safari browsers. Live webinar testing, surveys, and polls can be conducted by users to gather information, research responses, analyze feedback, and make business decisions.
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