Brilliant POS Description

Our point-of-sale system has been designed with user-friendliness at its core, offering a comprehensive suite of features essential for maximizing your business's growth potential. Understanding the importance of insight, we equip you with the tools necessary to uncover the unknown, enabling you to make informed decisions. With our robust reporting, detailed inventory management, and customer tracking capabilities, you'll gain the valuable knowledge needed to thrive. At Brilliant POS, we prioritize the customer experience above all else, focusing on building strong relationships and evolving alongside your business as it achieves new milestones. Our exceptional support starts with ensuring that you are properly set up from the very beginning. Should you need assistance, our dedicated US-based support team is available around the clock, every day of the year, providing you with peace of mind. We are committed to being there for you, whether it’s day or night, during weekends or holidays, ensuring your operations run smoothly at all times. Your success is our success, and we take pride in being a reliable partner in your journey.

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Integrations

No Integrations at this time

Reviews - 4 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Brilliant Point of Sale Systems
Year Founded:
2009
Headquarters:
United States
Website:
brilliantpos.com
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Media

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Product Details

Platforms
Windows
Mac
Web-Based
Android App
iPhone App
iPad App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Live Rep (24/7)
Online Support

Brilliant POS Features and Options

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management Software

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Restaurant POS Software

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Salon Software

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Software

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Brilliant POS Lists

Brilliant POS User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic company

    Date: Dec 26 2021

    Summary: Very pleased with our entire experience from purchasing to implementing. Highly recommend to any business.

    Positive: Great pod system at a reasonable price and fantastic support team. This has helped our business be successful.

    Negative: No complaints, we are happy with everything and would recommend to any business.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Brillant POS

    Date: Dec 12 2021

    Summary: Our Account Manager and the support team along with the system itself has been over the top and we have had no significant issues.

    Positive: Since we were starting a new business 7 years ago and had no experience with a POS system, we just started researching and making calls and the interaction and dedication of our Account Manager for Brilliant sold us over the rest.

    Negative: We have no regrets with the purchase of our system.

    Read More...
  • Name: Beth D.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: Dec 11 2021

    Summary: I've had a very positive experience. Customer service is very helpful and quick. I love that it allows transactions if you briefly lose internet.

    Positive: This POS system is easy to use and only takes minutes to train new employees on. The reports that it provides and inventory are very helpful.

    Negative: I can't think of anything I don't like about the system.

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  • Name: Chad P.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    This is not your POS company.

    Date: Sep 10 2021

    Summary: So I go online to schedule a product demo, because I need to at least get some idea of what this system does, and five minutes later Stuart calls me to gripe that demo's are only for new customers. If I want help, I have to pay. If I could give Zero stars I would but you have to give at least one. We are going to sell their equipment and get another system.

    Positive: You need support after the sale for a POS system. This is not your company. My father was sold this system for a medical marijuana dispensary (an application for which this company accurately states this product was not designed, but for which they inaccurately claim they will not sell) by a man named Stuart about 18 months ago. He bought a year of training for $399. He also has been paying $69/month for technical support.

    Negative: Well, the year of training he bought happened to be the COVID year. Anybody remember COVID? We never opened. Now we are trying again and need the training. Stuart, who sold the system to my dad, says that we will have to pay $399 for a new year of training. Though we never used any training at all (remember COVID?), we will need to pony up another $400 to get any help. "What about the $69 a month for eighteen months?" I ask. "Technical support and training support are not the same thing," Stuart says.

    Read More...
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