Book Rides Online Description
Book Rides Online is a reservation and booking solution tailored for transportation and limousine services, enabling efficient scheduling, management, and dispatching of services to customers. Our complimentary passenger application empowers clients to easily download, view pricing, and make instant bookings with your service! Once their driver is assigned, they receive alerts and can monitor the vehicle's location in real-time. Designed to function seamlessly across all browsers, both on mobile and desktop devices, Book Rides Online is compatible with any operating system. Whether your drivers or clients use Apple or Android devices, or access the service via desktop or mobile, the experience remains consistent. We are committed to earning your business daily, and your input is invaluable in guiding the ongoing development of our software. By continuously adapting to user feedback, we aim to enhance the overall functionality and user experience.
Pricing
Integrations
Company Details
Product Details
Book Rides Online Features and Options
Car Rental Software
Book Rides Online User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Easy to use Date: Jan 27 2024
Summary: Look and feel good.
Technology wise good.
Configuration good.
Support okay but not bad.
Very easy to configure with website.Positive: Very easy to use support payment gateway for online booking, pretty well manage, and lot of features in one software.
Negative: Smooth and fast specially driver and customer end.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
No support or customer service. Date: Apr 15 2025
Summary: I have been a loyal customer for over five years, and during that time, I have not seen any noticeable upgrades or improvements to their product or service. The platform feels outdated, and it seems like little effort has been made to enhance the user experience or keep up with evolving industry standards. What’s even more disappointing is the persistent lack of customer support. When issues arise—whether technical glitches, booking errors, or general questions—there is rarely anyone available to help, and communication is often delayed or nonexistent. This ongoing lack of responsiveness has made the experience increasingly frustrating and has caused me to question my continued use of their services.
Positive: Fair pricing and user friendly compared to the other similar booking platform companies like limo anywhere.
Negative: They offer little to no customer support and fail to communicate effectively when technical issues or glitches occur. If there’s a problem with their system—such as booking errors, payment issues, or service disruptions—there is often no clear way to reach a representative, and customers are left without updates or assistance. This lack of responsiveness can lead to frustration and inconvenience, especially when timely service and reliability are expected.
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