Book Rides Online Description

Book Rides Online is a reservation and booking solution tailored for transportation and limousine services, enabling efficient scheduling, management, and dispatching of services to customers. Our complimentary passenger application empowers clients to easily download, view pricing, and make instant bookings with your service! Once their driver is assigned, they receive alerts and can monitor the vehicle's location in real-time. Designed to function seamlessly across all browsers, both on mobile and desktop devices, Book Rides Online is compatible with any operating system. Whether your drivers or clients use Apple or Android devices, or access the service via desktop or mobile, the experience remains consistent. We are committed to earning your business daily, and your input is invaluable in guiding the ongoing development of our software. By continuously adapting to user feedback, we aim to enhance the overall functionality and user experience.

Pricing

Pricing Starts At:
$59 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 2 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Book Rides Online
Year Founded:
2013
Headquarters:
United States
Website:
bookridesonline.com

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

Book Rides Online Features and Options

Car Rental Software

Billing & Invoicing
Fines Management
Fleet Management
Quotes / Estimates
Rate Tables
Reservations Management
Split Billing
Vehicle Tracking

Limo Software

Accounting / Payroll
Customer Management
Dispatching / Navigation
Driver Management
Job Dashboard
Pricing Management
Reservation Management

Book Rides Online User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: Jan 27 2024

    Summary: Look and feel good.
    Technology wise good.
    Configuration good.
    Support okay but not bad.
    Very easy to configure with website.

    Positive: Very easy to use support payment gateway for online booking, pretty well manage, and lot of features in one software.

    Negative: Smooth and fast specially driver and customer end.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    No support or customer service.

    Date: Apr 15 2025

    Summary: I have been a loyal customer for over five years, and during that time, I have not seen any noticeable upgrades or improvements to their product or service. The platform feels outdated, and it seems like little effort has been made to enhance the user experience or keep up with evolving industry standards. What’s even more disappointing is the persistent lack of customer support. When issues arise—whether technical glitches, booking errors, or general questions—there is rarely anyone available to help, and communication is often delayed or nonexistent. This ongoing lack of responsiveness has made the experience increasingly frustrating and has caused me to question my continued use of their services.

    Positive: Fair pricing and user friendly compared to the other similar booking platform companies like limo anywhere.

    Negative: They offer little to no customer support and fail to communicate effectively when technical issues or glitches occur. If there’s a problem with their system—such as booking errors, payment issues, or service disruptions—there is often no clear way to reach a representative, and customers are left without updates or assistance. This lack of responsiveness can lead to frustration and inconvenience, especially when timely service and reliability are expected.

    Read More...
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