BillingFinity Description
Effortlessly monitor, log, and detail the precise duration spent on calls while also identifying both the calling and receiving numbers. This system facilitates the management of high call volumes, which in turn reduces billing overhead and aids in detecting fraudulent calls. With the ability to track calls in real-time, you can swiftly and precisely analyze your telecommunications expenses. Additionally, the platform provides user-friendly graphs that illustrate call volume and trunk utilization, ensuring your telecom budget remains aligned with your financial goals. By managing your phone expenses effectively, you can boost productivity within your organization, eliminating uncertainty and maintaining control through the TeleFinity call accounting solution, which systematically records call numbers, duration, and frequency per employee. Furthermore, automated email reporting allows designated users to receive essential system insights, thereby lightening the load on system administrators, fostering a more efficient operational environment. This comprehensive approach not only enhances tracking capabilities but also empowers your team with the necessary tools to optimize communication costs.
BillingFinity Alternatives
Signalmash
Why struggle with large providers like Twilio, where response times to support requests can feel endless?
At Signalmash, we’re more than just another CPaaS provider. Our commitment is to deliver top-tier CPaaS support. With us, your developers gain access to shared Slack channels with our team for quick assistance, and you’re always welcome to reach out directly to our CEO.
Our real-time, high-quality support means faster development and empowers you to offer outstanding service to your customers.
Our SMS services include:
- SMS API
- SMS CPaaS
- SMS UCaaS
- SMS no-code sending platform
- 10DLC campaign support
- Short code SMS
- Toll-free SMS
Voice services available:
- Contact center telecoms
- Voice termination
- Voice origination
- Local numbers
- Short code numbers
- Toll-free numbers
- SIP Trunking
Our No-code telecoms solutions:
- UCaaS for SMS
- CCaaS for call management
- AI-driven solutions
Signalmash – get unmatched support every step of the way. Schedule a call with us today for expert guidance!
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CallShaper
A Complete Call Center Package
CallShaper’s cloud-based software solution for call centers keeps things simple.
With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management.
CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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CloudTalk
Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales).
You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch.
We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher.
CloudTalk offers a 14-day free trial (no credit card details necessary).
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Calltrak
Experience intuitive call accounting software featuring a user-friendly web interface that supports unlimited extensions and trunks. This solution allows for multi-site call reporting, accommodating various phone system vendors all within a single CALLTRAK application. Users can view real-time phone and line usage data, export detailed call accounting reports in Excel, PDF, Word, or HTML formats, and receive scheduled reports directly via email. The software is designed to be robust, reliable, and entirely user-maintainable, offering a flexible and customizable call accounting experience. It includes a billing solution capable of recovering additional charges such as line rental and voicemail services. With competitive pricing and one-click access to daily activity reports, users can tailor report templates to suit their specific needs. Additionally, the software provides telephone network analysis and trunk diagnostics to optimize line usage and identify any faulty lines, while also displaying average ring times and the number of calls answered, ensuring comprehensive insights into communication efficiency. Overall, this call accounting software enhances operational transparency and helps businesses manage their telecommunication expenses effectively.
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Integrations
No Integrations at this time
Company Details
Company:
Tele-Finity
Year Founded:
2005
Website:
www.tele-finity.com
Media
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Product Details
Platforms
Windows
Types of Training
Live Training (Online)
Customer Support
Business Hours
Online Support
BillingFinity Features and Options
Call Accounting Software
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
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