BeyondTrust Remote Support Description
The ultimate solution for prominent organizations to securely manage and support any device or system from virtually anywhere in the world. Utilize a comprehensive remote support solution to address all needs. BeyondTrust Remote Support (formerly known as Bomgar) empowers you to assist Windows, Mac, Linux, iOS, Android, network devices, and peripherals with a single, secure platform. This means more devices, broader platforms, a larger user base, and support across various locations. Deliver immediate, dependable remote assistance to end-users and clients, whether they are within your network or beyond. By concentrating on resolving issues instead of connection problems, you can enhance productivity. Boost service quality and customer satisfaction with smooth, high-performance remote support tailored for every user. Ensure scalable, enterprise-level support that sustains your operations, whether you are troubleshooting a Linux server on another continent or addressing an iPhone issue just down the street. This capability allows for a more efficient workflow, ultimately benefiting both your team and your customers.
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BeyondTrust Remote Support User Reviews
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Empowering secure & efficient remote assistance Date: Jan 23 2024
Summary: It provides a secure & feature rich solution for IT support teams. Its compatibility, security measures, & auditing capabilities make it a reliable choice for organizations prioritizing efficient & secure remote assistance.
Positive: BeyondTrust supports various operating systems, ensuring compatibility with diverse IT environments & allowing support for users on different platform.
Negative: While offering powerful features, the cost of implementation might be a factor for smaller businesses or those with budget constraints.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Seamless support connectivity with BeyondTrust Remote support Date: Jan 12 2024
Summary: Engaging with BeyondTrust remote support has been game changer in my support interactions. The intuitive interface caters to both agents & end user with robust security measures.
Positive: It offers seamless & hassle free connection, ensuring a quick & efficient resolution to issues. Also security is a priority with Beyond trust providing a secure environment for remote support sessions, which instills confidence in the protection of sensitive data.
Negative: Striking the right balance between providing flexibility & keeping the customization process straightforward could have enhanced overall user experience in my opinion.
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