Better Business Bureau (BBB) Description

BBB offers a variety of educational materials and programs aimed at empowering and safeguarding consumers in their marketplace experiences. The organization is eager to support you in overcoming any challenges you may face in the marketplace. Whether you need assistance with filing a complaint, sharing a review, reporting misleading advertisements, or alerting others about a scam, you have come to the right place for help.

For businesses: In an environment filled with numerous companies competing for customer attention, obtaining BBB Accreditation instills assurance in consumers that they are engaging with a reputable and thoroughly vetted business. By applying for BBB Accreditation, you can demonstrate to potential customers that your company prioritizes honesty and integrity in its operations. Achieving this accreditation will ensure your business is recognized as a BBB Accredited Business, which enhances your visibility among consumers seeking reliable companies. With the BBB Accreditation Seal, over 400,000 businesses across North America gain added credibility, showcasing their commitment to upholding the BBB Standards for Trust and helping to build customer confidence while distinguishing themselves from competitors. Ultimately, this distinction not only enhances your reputation but also fosters long-term relationships with customers who value trustworthiness.

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Enhance the trust in your brand by actively demonstrating it. Trustpilot reviews connect you more intimately with your customers and accelerate your business growth. Founded on principles of honesty and transparency, Trustpilot has become the preferred platform for consumer reviews. With more than 400,000 businesses evaluated and 1.1 trillion ratings and reviews shown on Google each year, companies leverage Trustpilot to build credibility and enhance their reputations. To garner positive reviews, streamline the process for customers to share their feedback. Capitalize on your customers' willingness to share their experiences to elevate your brand's visibility. Boost conversion rates by harnessing the collective voice of your customers. Promote your best reviews across all platforms where potential customers are searching. Transform customer feedback into greater influence and increased sales. Trustpilot stands out as the leading review platform worldwide. Each genuine review contributes to the continuous improvement of experiences for both consumers and businesses alike, fostering a community centered on trust and satisfaction.
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Sitejabber, powered by AI, is a destination for reviews where millions of buyers and companies from around the world come together. We help users make smarter purchasing decisions by allowing them to leave feedback about brands and products. Businesses use our Jabio platform to increase their reach, reputation and revenues through the sourcing and publication of reviews across multiple websites and channels. Online transparency is the result, with connections built on trust and confidence. Jabio is a platform powered by AI that collects, monitors, and distributes reviews everywhere. The sky is the limit when it comes to success in business. Jabio's platform will help you to accelerate your growth and provide the tools and strategies that you need. You can expect better reviews and reputation management, whether you are a small or large business.
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Pricing

Free Version:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Better Business Bureau
Year Founded:
1912
Headquarters:
United States
Website:
www.bbb.org

Media

Better Business Bureau (BBB) Screenshot 1
Better Business Bureau (BBB) Screenshot 1
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Online Support

Better Business Bureau (BBB) Features and Options

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Better Business Bureau (BBB) User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: COO
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Terrible

    Date: Dec 09 2022

    Summary: Overall I would not recommend anyone pay any attention to the BBB. The interface is terrible and the tools and recourse for businesses to respond to complaints is very bad.

    Positive: Nothing really. I guess some people still think the BBB brand still carries some authority and clout, but it really doesn't.

    Negative: Their interface looks like it was built in 1995 and never updated. Their business tools if you are a business that logs in are horrendous. It's one of the worst web apps I have ever used. Customer service is also horrendous.

    Read More...
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