CallShaper
A Complete Call Center Package
CallShaper’s cloud-based software solution for call centers keeps things simple.
With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management.
CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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MaintainX
MaintainX is a mobile-first work order and procedure platform that allows teams to know what they need to do and how to do it.
Here's what we digitize and take away from the clipboard:
-Maintenance Work Orders
-Safety Procedures
-Environmental Checklists
-Tooling & Gauge Reporting
-Preventative Maintenance Procedures
-Auditing/Inspection Workflows
-Training Checklists
We help operational leaders become more efficient by delivering real-time business insights from the field.
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FieldCollaborate
It doesn't matter whether you build by lot, phase, single-family or multi-family homes. FieldCollaborate was created to meet all builder types. Standard task templates can be created (modifiable according to job or phase), which provide schedule holds, schedules that include offsets or crew limitations as well as recalculations and subcontractor assignments. You can gain user-controlled access to certain options, drawings, photos, and notes. Allows vendors to access schedule drawings and notes. Also keeps homebuyers up-to-date with schedule summaries and stage-of-construction progress photos. Vendors have 24/7 access to drawings, notes, or other documents in real-time. Distribute vendor-wide safety announcements, maps, and contact information. Record punch items at quality inspections and as manually generated items on the job site.
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Next Field
Handovers, safety inspections, condition evaluations, HSEQ, QA, and JSA are all streamlined with CHECKD, which simplifies your workflow. You can easily log deviations and tasks, delegate responsibilities, follow up on progress, and generate comprehensive reports. Our web and mobile application provides you with a full overview of the essential project drawings, ensuring that field workers have immediate access to vital information right at their fingertips. This functionality extends across various types of projects, including construction, operations, and assignments. Simply upload your drawing files and mark key points directly on them, while also documenting deviations, tasks, and observations. You can extract digital reports or convert them to PDF format with ease. Additionally, you have the option to utilize our standardized checklists for multiple purposes, such as RUH, change notifications, and takeovers, or even create custom checklists tailored to your needs. This intuitive and visually engaging tool is designed specifically for professionals in the BAE industry, ensuring that all inspections, handovers, and checklists are readily available on mobile devices. With CHECKD, you can plot points on the drawings and delegate tasks efficiently to ensure smooth project execution.
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