BMC AMI Cost Management Integrations

BMC Compuware Topaz Connect serves as a vital link between the systems overseeing mainframe applications and the contemporary tools utilized for managing non-mainframe applications, effectively breaking down silos that can hinder innovation. By integrating mainframe operations with various platforms throughout the organization, businesses can monitor processes for mainframe applications in a manner akin to that used for other software and hardware systems. This solution addresses the silos caused by a lack of unified tools, which in turn accelerates the delivery of business value. It enhances enterprise IT automation by minimizing the need for disparate manual interventions, making the most of existing investments in IT service management (ITSM). Additionally, it incorporates the mainframe into DevOps workflows, improving overall process efficiencies. With this tool, programmers who lack mainframe experience can effectively manage mainframe code, ensuring a smoother transition and operation. Moreover, it seamlessly connects BMC Compuware ISPW with ITSM solutions like BMC Helix and Tivoli, allowing for the precise communication of ITSM code changes to BMC Compuware ISPW. Ultimately, this integration fosters a more cohesive IT environment, fostering collaboration and innovation across the enterprise.

BMC's middleware management software offers comprehensive real-time monitoring and management capabilities tailored for messaging-oriented middleware systems such as IBM® MQ, Integration Bus (IIB), App Connect Enterprise (ACE), Apache ActiveMQ, DataPower, and TIBCO Enterprise Message Service (EMS). By streamlining alerts and providing insights across a diverse range of middleware technologies, this solution presents a user-friendly interface. The MainView Middleware Monitor ensures secure, real-time oversight and automatic alerts for any emerging issues, thus maintaining an efficient middleware environment. Users can delve into historical data to uncover trends, recognize patterns, and address recurring challenges effectively. This proactive approach enhances application availability and reduces risks through early problem detection and automated solutions. Additionally, the software promotes enhanced productivity and efficiency in managing, administering, and troubleshooting by offering customizable dashboards that cater to both infrastructure and application perspectives. Ultimately, this comprehensive tool empowers organizations to optimize their middleware performance and operational effectiveness.

Learn more about the capabilities of your cloud estate. Our dashboard view allows you to control your cloud estate from any device. To reduce your cloud spend up to 80%, you can use spot instances at a lower price and utilisation recommendations. Cloud Manager offers 24/7 automated monitoring to keep your data secure and your estate in compliance. Fully automated workflows provide cost recommendations and flag issues to ensure you can quickly take action and reduce costs. Analyze cloud costs and allocate and recharge them to customers and other business units. Our advanced automation services and dashboard make cloud management easier for you. We provide structure and process to help team members understand why their work is important. Additionally, we provide trend and dashboard to show business and delivery teams the value they add.

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.