DoctorConnect
DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue.
Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow.
With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.
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WaitWell
WaitWell is a versatile, enterprise-ready queue management and appointment scheduling platform designed to optimize service delivery, improve operational efficiency, and elevate the overall customer experience. Organizations of all sizes can efficiently manage virtual queues, walk-ins, and pre-scheduled appointments using multiple access points, including web links, QR codes, SMS messages, and optional self-service kiosks, providing customers with flexibility and convenience. Real-time notifications, estimated wait times, and turn alerts keep clients informed and engaged, reducing frustration, increasing satisfaction, and enhancing the perception of your service. Staff and management benefit from intuitive, real-time dashboards that provide a complete overview of location activity, service volume, and customer flow, while advanced analytics and reporting tools deliver actionable insights. These insights enable teams to optimize workflows, improve staffing decisions, monitor performance, and continuously refine service operations for maximum efficiency. WaitWell also supports secure payments and integrates seamlessly with a wide range of systems and platforms, including electronic health records (EHRs), customer relationship management (CRM) systems, and student information systems (SIS) to improve data connectivity and streamline operations. Designed with scalability and configurability in mind, WaitWell can be tailored to the unique requirements of enterprise organizations across multiple sectors, including healthcare, government, retail, higher education, and other service-oriented industries. Its user-friendly interface and powerful feature set make it an all-in-one solution for managing queues, appointments, and overall service delivery.
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SmarteXp
SmartExp is a software solution designed to streamline the management of medical records, enabling users to develop tailored record templates that can incorporate various elements such as text, drawings, and images. Users have the flexibility to create an unlimited number of medical file formats to suit their needs. By integrating interactive content and real-time analytics, this robust platform enhances the patient care experience, allowing healthcare providers to engage with patients more effectively. Key advantages include educating and engaging patients, improving health outcomes, enhancing the overall patient experience, attracting new patients, and evaluating patient engagement strategies. The system operates through evidence-based, customizable content that motivates patients to make informed health choices throughout their healthcare journey. Furthermore, SmartExp offers a powerful and scalable platform that automates patient communications and analytics while ensuring compliance with HIPAA regulations through its secure, cloud-based infrastructure that is compatible with any electronic health record (EHR) system. With continuous access to engagement metrics, survey feedback, and patient-reported outcomes, healthcare providers can monitor patient interactions around the clock, ultimately fostering better health management and outcomes. This comprehensive approach to patient engagement not only streamlines workflows but also enriches the overall healthcare experience for both providers and patients alike.
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Medisafe
Digital patient experiences are enhanced to connect with individuals during their most crucial moments. By offering tailored solutions that resonate with each patient’s unique needs and providing essential support, the aim is to foster personal engagement that aids patients throughout their treatment journey. It is vital to maintain transparency and guidance during what can be an overwhelming process. Through an integrated platform, digital connectivity ensures real-time support, keeping every patient’s care network aligned throughout their treatment experience. Patients benefit from comprehensive treatment management that combines cutting-edge technology with expert knowledge. Data-driven insights fuel an innovative digital platform that promotes human engagement, ultimately delivering a holistic care experience. Our digital solution addresses a significant need by educating, reminding, and coaching both patients and caregivers at every step of the treatment journey. Additionally, JITI technology takes a proactive approach by intervening with patients to enhance their engagement and support. By prioritizing these elements, we aim to improve overall patient satisfaction and outcomes during challenging times.
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