Atfinity Integrations

Address customer concerns effectively on the first attempt, consistently. Dynamics 365 for Field Service enhances the experience by offering clear communication throughout the entire support process whenever a customer reaches out for assistance. It begins with acknowledging the service request, then smoothly transitions to sharing details about the technician assigned, including their expected time of arrival, followed by post-service updates, and a confirmation once the issue is resolved. By proactively predicting, identifying, and addressing service challenges before customers are even aware of them, businesses can maintain reliable and efficient operations. Foster customer trust and loyalty by equipping technicians and service managers with essential tools and information, enabling them to solve issues promptly. Additionally, optimize both resources and costs while delivering outstanding onsite customer interactions by deploying technicians precisely when and where they are needed most, ensuring a seamless service experience. This holistic approach not only enhances customer satisfaction but also drives operational excellence across the board.

Construct your complete front-to-back office by selecting from over 70 specialized modules tailored to meet the diverse needs of various client segments. Essential functions such as accounts, payments, legal, and risk management are performed efficiently, reliably, and in compliance with regulations. Accelerate the growth of your operations using our integrated data model, which ensures uniformity across your organization, and launch core banking solutions in as little as six months with our streamlined configurations. Empower your clients to manage their own cryptocurrency trades or equip your investment office with all necessary tools to incorporate digital assets into traditional client portfolios. Revolutionize your banking capabilities with a core platform that not only conserves time and resources but also minimizes risk. Additionally, provide opportunities for both clients and advisors to engage in cryptocurrency trading, creating a comprehensive financial ecosystem. This innovative approach positions you to adapt to the evolving landscape of digital finance effectively.

Why opt for LSEG World-Check? It assists in fulfilling your regulatory requirements, enables well-informed decision-making, and protects your enterprise from being exploited for money laundering or entangled in corrupt activities. The LSEG World-Check database offers precise and trustworthy information that aids in making educated choices. A team of hundreds of specialized researchers and analysts worldwide follows rigorous research standards while gathering data from dependable sources, such as government records, watch lists, and media investigations. By integrating advanced technology with human insight, you can streamline your customer and third-party screening processes effectively. The World-Check information is meticulously structured, aggregated, and de-duplicated, making it seamlessly compatible with various workflow screening platforms, whether in-house, cloud-based, or third-party solutions. This flexibility ensures that it can be tailored to meet your specific operational needs.

Financial institutions are transforming their operational models with a focus on customer-centricity, while fintech companies and developers are exploring innovative market pathways. An open banking platform leverages APIs to enable seamless integration of diverse products and services, fostering creativity and collaboration. By adopting a versatile and scalable one-stop portal, financial institutions can enhance their agility, competitiveness, and drive expansion. Tailor the services to meet your clients' specific needs while delivering the advanced technology that consumers demand in today's digital landscape. With a comprehensive range of reliable banking solutions encompassing Retail Banking, Payments, Lending, Corporate Banking, and Treasury & Capital Markets, Finastra offers the tools necessary for immediate readiness and future adaptability. If you are a developer or a fintech eager to make a market impact, or a financial institution aiming to create innovative offerings for your customers, you can tap into Finastra's core systems APIs to develop new applications or integrate your current solutions seamlessly. Embrace the opportunity to lead in this rapidly evolving financial ecosystem and make a difference today.

Customers can effortlessly register for your services in a matter of minutes. Are you seeking a rapid and straightforward identity verification solution that is accessible at any time and from any location, all while maintaining high standards of security and user-friendliness? By integrating cutting-edge AI and machine learning, which has been refined using millions of datasets and supported by a team of leading identity and fraud experts, you can achieve the ideal balance between efficiency and reliability. Experience KYC identification in just minutes, available globally across 195 countries and in over 30 languages. Users enjoy exceptional usability across various platforms, including desktop, tablet, the IDnow mobile app, SDK, and POS processes, as evidenced by excellent user reviews. The technology leverages modern AI and machine learning, honed through extensive datasets. Furthermore, all data centers, identification facilities, and identity specialists are situated exclusively within the European Union, ensuring a robust level of data protection for our services. With IDnow AutoIdent, document verification can be conducted anytime and anywhere, making the process even more flexible and user-centric. This innovative solution not only streamlines identity verification but also enhances the overall user experience, allowing businesses to serve their clients more efficiently.

Hawk AI combines AI and traditional rule-based approaches to monitor financial transactions. This ensures financial institutions are in compliance with anti-money laundering regulations. The solution includes classic rule-based models. These are enhanced with auto-closing features that are based on machine-learning models that learn from investigators' decisions through our case manager. Hawk AI uses Anomaly Detection as a machine learning model that is unsupervised. This allows Hawk AI to identify new patterns in crime using insights from the platform's overarching nature which spans multiple financial institutions. The platform gives full transparency to machine decisions in order to provide the necessary clarity for regulators who require "explainable" AI. It also instills trust in the machine's actions. Hawk AI uses Artificial Intelligence to maximize automation and delivers significant cost savings through a 70% reduction in the required resources.

Experience the advantages of Human AI in transaction monitoring, which enhances detection capabilities, accelerates review processes, and streamlines SAR management. Our innovative 'Human AI' strategy employs state-of-the-art AI technology to bolster the insights and expertise of compliance professionals, equipping them with essential tools to combat financial crime effectively. In order to truly empower analysts and compliance teams to maximize their productivity, we have developed a top-tier compliance interface characterized by user-friendly data visualizations. By eliminating isolated data silos, we are ushering in a new era of productivity! We firmly believe that true innovation occurs at the junction of human intelligence and machine capabilities. While many organizations aim to address money laundering through AI solely for the sake of technology, at Lucinity, we harness Human AI to clarify AI-generated findings, allowing every compliance professional to leverage technology in the fight against financial crime. Our models continuously improve through your feedback, ensuring that your compliance program advances consistently. As the landscape of financial crime evolves, so too do our solutions, adapting to meet the ever-changing challenges faced by compliance teams.

SmartSearch makes it easy to comply with AML, KYC, and Identity Verification. AML Providers have the most comprehensive features. SmartSearch will perform a complete AML/KYC screening, including automatic worldwide Sanctions and PEP screening. This will give you a clear pass result or refer result in just seconds. International verification can be difficult due to differences in technology, regulatory and cultural norms. We are able to verify international businesses and individuals because of our unique ability to combine multiple data sources. After the initial AML/KYC checks are completed, we monitor all clients daily and alert you if there is any change in their Sanctions status or PEP status. To ensure compliance, we can also perform retrospective checks on clients.

ComplyAdvantage provides innovative AI-powered tools aimed at identifying fraudulent activities and managing anti-money laundering (AML) risks. Their comprehensive platform aids financial organizations in automating and optimizing AML compliance processes through features such as real-time risk assessment, transaction evaluations, and thorough customer background checks. Leveraging sophisticated machine learning technology, ComplyAdvantage minimizes the occurrence of false positives and expedites the client onboarding experience, allowing organizations to spot questionable activities early on. Key functionalities of the platform encompass ongoing client monitoring, automated checks against international watchlists, and in-depth reporting resources to maintain adherence to regulatory standards. By integrating these advanced capabilities, ComplyAdvantage empowers businesses to enhance their compliance efficiency significantly.