Inspire Software
Inspire Software is AI powered strategic execution platformdesigned to lead the way to new heights as you focus your people, your teams, and your organization on growth. Develop your people through performance! Headquartered in Jackson, Wyoming, we've integrated a comprehensive suite of applications — strategy, performance, goals, feedback, 1:1s, recognition, learning, pulse and 360 surveys — that go way beyond just managing performance. With Inspire, you create leaders at all levels. You align your people and their work with the strategy. As they execute, your organization grows. Learn more at inspiresoftware.com.
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APS Payroll
APS has a mission: to make payroll and HR easier. We design our unified solution to simplify workforce management tasks for mid-market organizations. We provide our clients and partners with personalized service and support to accomplish their goals. Streamline payroll processing, automate HR workflows, and elevate the employee lifecycle with a single-system platform. We are APS, your workforce partner.
Mid-sized businesses choose APS as their workforce partner because of our focus on the customer experience. As a result, we continually maintain a 98% customer satisfaction rate. With APS, mid-market companies get a better system, better support, and better outcomes.
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Arkis
Arkis is a cloud-based suite aimed at enhancing agent performance in contact centers by emphasizing behaviors that yield improved outcomes. Its features encompass Dashboard Reporting, Learning Management, One-on-One coaching, and Knowledge Management tools. This platform helps to shorten the time required for agents to become proficient while also boosting retention rates, as well as measuring agents' KPI performance across various systems. Additionally, it ensures that compliance training is delivered efficiently and that agents have quick access to knowledge articles during calls. The management of one-on-one coaching sessions is streamlined, thanks to Arkis Coaching Management, which is specifically created to initiate, schedule, and oversee this crucial process. Users can either utilize our best-practice templates or design their own to ensure a consistent and high-quality coaching experience, ultimately fostering a culture of continuous improvement within the team. By integrating these features, Arkis positions contact centers to achieve optimal agent performance.
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Eleveo
Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.
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